Formdesk

Formdesk MCP integration

Reads a form's field rules, files entries on a customer's behalf, and forwards finished submissions to an external endpoint.

21actions available

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

  • Create formdesk entry

    Lyro submits a new form entry to Formdesk. Support agents record customer responses without manual entry.

  • Get form details

    Lyro retrieves the complete configuration of a Formdesk form. Agents quickly verify field names and settings.

  • Update form

    Lyro modifies a form's properties and behavior. Agents adjust form settings to match evolving customer requirements.

See all 21 actions

How businesses use Formdesk + Lyro

Each card is one request a support team gets, and the Formdesk actions Lyro runs to close it.

  • Learn what a form needs before asking for it

    Lyro finds the right form, lists its fields, and reads each one's type, label, and validation rules, so the questions it puts to a customer match what the form will accept.

    Get Form ListGet Form FieldsGet Field Details
  • File the submission on the customer's behalf

    Once the values are gathered in conversation, Lyro registers the visitor if the form is restricted and submits the entry against the correct form ID.

    Create VisitorGet Form DetailsCreate Formdesk Entry
  • Adjust the form itself when the process changes

    Lyro adds a field that turned out to be missing, edits an existing one's label or required flag, and can deactivate a form that should stop accepting responses.

    Create FieldUpdate FieldUpdate Form
  • Move a submission on to the system that owns it

    Lyro pulls the entry back out of the results database and posts it to your own endpoint, so a Formdesk submission reaches the CRM or ticket queue that acts on it.

    Manage Visitor EntriesGet Form DetailsWebhook Integration

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Formdesk actions it has and picks the ones a request needs.

  1. 01

    Connect Formdesk

    Authorize the Formdesk account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.

  2. 02

    Tell your agent what you need

    Describe the job the way you would hand it to a teammate. Lyro maps it to the Formdesk actions that close it and chains as many as the request needs.

  3. 03

    Watch it work

    The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.

    Get started free
Formdesk · Lyro

Everything else about Formdesk

Setup, permissions, and the limits of what Lyro can do inside Formdesk.

  • It reads them first. Get Form Fields lists every field on the form and Get Field Details returns the type, label, validation rules, and required flag, so Lyro collects the missing values in conversation instead of calling Create Formdesk Entry with a payload the form will reject.

Every action available in Formdesk

All 21 actions your agent can call on Formdesk, straight from the live MCP connection.

  • Validate formdesk authentication

    Validates the Formdesk API bearer token and returns authentication details.

  • Create formdesk entry

    Submit a new entry (result) to a Formdesk form.

  • Create field

    Creates a new field in a Formdesk form.

  • Create visitor

    Add a new visitor to a specific Formdesk form.

  • Delete formdesk entry

    Deletes a specific entry (form submission/result) from a Formdesk form.

  • Delete field in formdesk

    Delete a specific field in a Formdesk form.

  • Delete form in formdesk

    Delete a specific form from Formdesk.

  • Delete visitor in formdesk

    Deletes a specific visitor from a Formdesk form.

  • Get field details

    Retrieves comprehensive details about a specific field in a Formdesk form.

  • Get form details

    Retrieves comprehensive details about a specific Formdesk form by its ID.

  • Get form fields

    Retrieve all fields of a specific form.

  • Get form list

    Retrieve a list of all forms in the Formdesk account.

  • Get form visitors

    Retrieves all visitors registered to access a specific Formdesk form.

  • Get visitor details

    Retrieve complete details of a specific visitor in a Formdesk form.

  • Kvk handelsregister lookup

    Lookup company details from the Dutch KVK Handelsregister.

  • Manage visitor entries

    Retrieve form entries (submissions) from a Formdesk form.

  • Create multi-page form

    Create a multi-page Formdesk form.

  • Update field

    Updates properties of an existing field in a Formdesk form.

  • Update form

    Updates properties of an existing form in Formdesk.

  • Update visitor

    Update an existing visitor's attributes in a Formdesk form.

  • Webhook integration

    Send form submission data to external webhooks.

Ready to connect Formdesk?

Authorize the account and your agent has all 21 actions from the first conversation.

Support agent working at a laptop next to the Lyro mascot