Never be confused again.

Use plain English to delegate anything to Lyro. Setup, channels, reports, the thing that broke at 2am — describe it once, and it's handled.

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What is Master Agent?

Master Agent is the one agent you talk to. It sets up Lyro, connects your tools, deploys your channels, reports back, and handles what breaks. You never configure it. You tell it what you want.

Open the panel

A support lead at a laptop with Lyro pictured as a lavender sphere resting above the screen.

The flow

What working with Lyro actually looks like

Four moments: setup, channels, reports, escalations. Each one starts from the web, or with a line you paste into Claude or Codex.

Point it at what you already have

Say automate my support. Lyro reads your past conversations — and your codebase, if you connect one — then writes a knowledge base that matches how your product actually behaves. Not a generic FAQ.

Start from the web

A support lead at a laptop showing the Lyro panel with a freshly written knowledge base, and Lyro pictured as a lavender sphere floating beside the screen.

Claude Code · 24s

Read 4,182 past conversationsRead 38 API routes in /srcWrote 61 topics — 9 flagged for you

Say where it should answer

Tell Lyro which channels to run. It reads your stack and wires them up: the console you're in, the widget on your site, email, Instagram, WhatsApp, or the helpdesk you already pay for.

The Master Agent panel open in front of an online store, wiring Lyro up to the shop.

Claude Code · 2 min

Website widget — liveEmail, WhatsApp, Instagram — liveZendesk — connected, queue untouched

Get the report you'd actually read

Ask for the daily in whatever shape you want: a table, three bullets, JSON, escalations only. Then ask follow-ups, because it's a conversation, not a dashboard.

A support agent reading the morning report at her laptop with Lyro pictured as a lavender sphere on the desk.

LyroApp9:00 AMYesterday: 1,204 conversations. 72% resolved, 337 handed to a human. Nine were refunds outside policy — want anything under $40 to go through on its own?

When something breaks, tell it

Point Lyro at the problem. It works through the MCP servers you've installed — your database, your payment provider, your logs — finds the cause, and proposes the fix before it touches anything.