AI Voice agent

Power up your stack with voice

Put routine calls on autopilot by adding phone channel to your current setup. Choose the voice, keep your tools, and let Lyro handle the call until your team needs to step in.

A Lyro voice agent answering a live call
  • Borrowell
  • ADT
  • Lacoste
  • Cove
  • Secureframe
  • Stanley
  • Displate
  • Wasatch Group

Voice that works your way

You don't need to map every setting before you start. Tell Operator what support or sales should handle on the phone, what the limits are, and where handoffs should go. It configures the rest with you.

CapabilityLyroClosed voice AI
ModelsAny major model, swap any dayOne model, chosen for you
Voices10k+ supported voicesLimited voice catalogue
KnowledgeReuses the knowledge you already runRe-uploading knowledge per channel
ControlMake Lyro adapt to youAdapt to their platform

When customers call

Sounds like you, works independently

Long pauses make a call feel automated. The wrong voice makes it feel generic. Lyro keeps replies under 400ms and lets you choose what customers hear.

Keep it natural

No awkward pause before the answer

Lyro starts responding as soon as the caller finishes, keeping the gap closer to a normal conversation instead of making every turn feel like a system waiting to catch up.

Response time comparison: a human conversation pause sits at 200–400ms and Lyro voice AI responds in under 400ms

Pick what fits

10k+ voices to choose from

Match the voice to your brand across PlayHT, Murf AI, OpenAI TTS, and ElevenLabs, then switch anytime without touching the rest of your setup.

A searchable voice picker grouped by use case: narration, conversational, customer service, and educational

Proven with customers

Built for leading customer service teams

  • “Lyro turned our busiest support hours into a sales channel — it answers product questions instantly and customers actually convert.”

    +38%

    revenue on Lyro-assisted sessions

    • Lacoste
    • Stanley
  • “Most tickets never reach a human now, and the ones that do arrive with full context. Our team finally has room to breathe.”

    +62%

    resolution rate

    +18%

    CSAT improvement

    • Displate
    • Secureframe
  • “While competitors estimated month-long timelines, Lyro was fully operational within hours.”

    Brayden Tanner, Customer Experience Manager at Cove

    +70%

    increase in self-service resolution

    • Cove

Keep the context

Customer service without channel gaps

A call, email, chat, or DM runs on the same knowledge and rules, so customers get consistent answers and your team keeps the context when the conversation moves between channels.

  • Lyro handling a live voice call, shown as a waveform

    Voice

    Support and sales calls from the same Lyro setup

  • Lyro recommending a product in website chat

    Website chat

    Instant answers from the same knowledge base

  • Lyro drafting an email reply for a teammate to approve

    Email

    Read the full thread, then reply or hold for approval

  • Lyro answering a return request in Messenger

    Instagram & Messenger

    Handle product, order, and pre-sale questions in the DMs

  • Lyro resolving a WhatsApp conversation

    WhatsApp

    Conversational support, around the clock

  • A support ticket handled in the help desk

    Help desk

    Handoffs land with the conversation and what Lyro already tried

Keep working your way

Make voice part of your existing workflow

Bring your existing phone numbers or provision new ones. Keep handoffs in the help desk or CRM your team already uses, with 1,000+ connected tools still in reach.

  • A phone-number picker with numbers across several countries

    As many numbers as you need

    Keep the numbers customers already call, or add new ones when you need them. No per-line limit.

  • A support ticket handed off into a ticketing system

    Route calls into your ticketing system

    Your team gets the ticket, the conversation, and the context in one place.

  • A grid of integration logos

    1,000+ integrations available

    Bring the tools behind your chat and email into every call, without connecting them all over again.

Ready to go live

Get your voice agent on the line

Tell Operator what the line should handle, reuse the knowledge and tools you already run. Then, call it yourself and test how it handles your questions, before a customer does.

  • A connected phone number, ready to receive calls

    Set the job for each line

    Tell Operator whether this number should handle Support, Sales, or a specific workflow, plus the rules it needs to follow.

  • A voice picker grouped by use case across voice models

    Match the voice to the job

    Choose a different voice for Support, Sales, or other use cases across PlayHT, Murf.ai, OpenAI TTS, and ElevenLabs.

  • Knowledge sources synced from a help center and a public FAQ

    Reuse what Lyro already knows

    Sync the same Help Center, FAQs, and training Lyro already uses elsewhere.

  • A handoff from Lyro to a human and Salesforce

    Set your escalation rules

    Route handoffs to a human, your ticketing system, or a downstream workflow.

FAQ

Frequently asked questions

  • PlayHT, Murf.ai, OpenAI TTS, and ElevenLabs work out of the box. You pick the engine and the voice, and you can switch later without rebuilding the agent.

Put your voice agent on the line now

Turn more incoming calls into handled conversations before your team steps in.

A support agent working at a laptop beside the Lyro mascot