• TidioReply faster to tickets across all channels
  • LyroHire AI to handle customer servicecheck
  • Hubi AIRun on-brand marketing with an AI coworker
  • LabsTidio LabsGet a custom AI solution built by experts
  • Master AgentOrchestrates every channel
  • AI Voice AgentResolves calls on its own
  • Lyro for Zendesk
  • Lyro for Freshdesk
  • Lyro for Salesforce
  • Lyro for HubSpot
Browse all integrationsarrow_forward
  • Borrowell83% resolved
  • GameBoost86% automated
  • Cove Smart70% self-service
  • Secureframe59% automated
See all customer storiesarrow_forward
  • AI in E-Commerce in 2026Free report on the new shopping funnel
  • Shadow AIFree report on the hidden AI habit
  • AI in Insurance in 2026Free report on AI in insurance
See all reportsarrow_forward
  • Features
  • Pricing
Talk to salesGet started
Lyro wordmark

Product

  • Features
  • Master Agent
  • AI Voice Agent
  • Integrations
  • Pricing
  • Copilot

Resources

  • Blog
  • Customer Stories
  • Reports
  • AI in Ecommerce Report
  • Docs

Company

  • Contact
  • Book a Demo

Legal

  • Privacy Policy
  • Terms of Service
  • Data Processing Agreement

4.7/5on G2G2 logo

SOC 2 Type II · GDPR · CCPA

© 2026 Lyro by Tidio. All rights reserved.

Route4me

Route4me MCP integration

Builds and re-runs route optimizations, reports where a route and its stops stand, moves or merges destinations, and marks stops complete.

Connect Route4meSee all integrations

97actions available

  1. Home/
  2. Integrations/
  3. Route4me

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

  • Add route note

    Lyro adds notes to routes or addresses in Route4Me instantly. Your team documents stops and customer details without returning to the platform.

  • Set route tracking data

    Lyro inserts GPS and tracking data into Route4Me routes on demand. Your team updates real-time location without manual entry.

  • Find address

    Lyro retrieves detailed address information from Route4Me instantly. Drivers confirm stop details and access instructions without searching.

See all 97 actions

How businesses use Route4me + Lyro

Each card is one request a support team gets, and the Route4me actions Lyro runs to close it.

  • alt_route

    Plan the day's route from the addresses you have

    Lyro geocodes the addresses in bulk, creates the optimization against the profile your team uses, and re-runs it when a stop is added late, so the plan reflects the day as it actually is.

    Bulk Geocode AddressesCreate Route OptimizationRe-run Optimization
  • search

    Answer where a route currently stands

    Lyro pulls the route list, opens the route in question with its destinations, and reads the activity feed, so a question about a late delivery gets the current position rather than the morning's plan.

    Get Route ListGet Route InfoGet Activity Feed
  • sync_alt

    Change the plan without rebuilding it

    Lyro moves a destination to another route, removes the address that cancelled, and merges two routes when one driver can take both, so a mid-day change does not mean starting over.

    Move Route DestinationDelete Address from RouteMerge Routes
  • task_alt

    Close the loop as stops are completed

    Lyro sets a destination's status as it is delivered, records the tracking data behind it, and rates the route once it is finished, so completion data exists without a driver filling in a form.

    Set Destination StatusSet Route Tracking DataSet Route Rating

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Route4me actions it has and picks the ones a request needs.

  1. 01

    Connect Route4me

    Authorize the Route4me account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.

  2. 02

    Tell your agent what you need

    Describe the job the way you would hand it to a teammate. Lyro maps it to the Route4me actions that close it and chains as many as the request needs.

  3. 03

    Watch it work

    The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.

    Get started free

Route4me · Lyro

What can you do in Route4me without me setting anything up?

These, right away:

  • Add order custom field
  • Find address
  • Delete address from route

Great, let's start with the first one.

Ask Lyro anything...

FAQ

Everything else about Route4me

Setup, permissions, and the limits of what Lyro can do inside Route4me.

  • Yes, where they are configured in Route4Me. Create Avoidance Zone and Update Avoidance Zone maintain the zones, Get Avoidance Zone By ID reads a specific one, and Get All Territories returns the territory definitions, so the constraints an optimization runs under can be checked and changed in the same conversation.

  • The capacity profiles are exposed. Get Vehicle Capacity Profiles and Get Vehicle Capacity Profile by ID read what each vehicle can carry, Create Vehicle Capacity Profile adds one, and Get Vehicles lists the fleet, so a route is discussed against the vehicle that will actually run it.

  • It can dispatch and preview. Dispatch Routes releases routes to the team, Preview Route Assignment shows what an assignment would look like first, and Get Last Scheduled Route for Member says what a given driver already has.

  • Yes, asynchronously. Get Tracking History Export starts the export and Get Async Export Tracking History returns it when it is ready, while Get User Locations and Get Location Heatmap cover the live and aggregated views.

Every action available in Route4me

All 97 actions your agent can call on Route4me, straight from the live MCP connection.

  • Add order custom field

    Add a new custom field definition for orders.

  • Add route note

    Add a note to a route or address destination.

  • Create address

    Add a new address to the address book.

  • Create avoidance zone

    Create an avoidance zone with circular, rectangular, or polygon shape.

  • Create location type

    Create a new location type in the address book.

  • Create master route

    Create a new master route in Route4Me.

  • Create custom note type

    Create a new custom note type in Route4me.

  • Create route optimization

    Create a new route optimization in Route4Me.

  • Create optimization profile

    Create a new optimization profile in Route4Me.

  • Create order custom field

    Create a new custom field definition for orders.

  • Create orders from contacts

    Create orders from address book contacts.

  • Create territory

    Create a new territory with circular, rectangular, or polygon shape.

  • Create vehicle capacity profile

    Create a vehicle capacity profile with weight, volume, item count, and revenue limits.

  • Delete address from route

    Delete an address from a route.

  • Delete addresses

    Delete addresses from the Route4Me address book.

  • Delete avoidance zone

    Delete an avoidance zone by territory_id.

  • Delete configuration setting

    Delete a member configuration setting by config_key.

  • Delete current user

    Delete the current authenticated user account.

  • Delete location type

    Delete a location type from the address book.

  • Delete optimization

    Remove optimization problems from the Route4Me database.

  • Delete optimization profile

    Delete an optimization profile by ID.

  • Delete order custom field

    Delete an order custom field by ID.

  • Delete route v4

    Delete one or more routes by route_id.

  • Delete territory

    Delete a territory by territory_id.

  • Delete vehicle capacity profile by ID

    Delete a vehicle capacity profile by ID.

  • Dispatch routes

    Approve or revoke routes for execution in Route4Me.

  • Display datatable config

    Retrieve datatable configuration for vehicle capacity profiles.

  • Duplicate routes

    Duplicate one or more existing routes.

  • Find address

    Retrieve detailed information about a specific address from the Route4Me address book.

  • Geocode address

    Geocode an address and obtain its coordinates.

The tools Route4me sits next to

Same connection, same setup. Pick the next one your team already uses.

  • Celigoarrow_outward

    Celigo

    Finds the failed job and the errors under it, retries or assigns them, builds new connections and flows, and checks dependencies before a change.

  • Featheryarrow_outward

    Feathery

    Reads a saved form session, generates filled or signed documents, and pulls connector and email logs when a submission does not land.

  • Hyperbrowserarrow_outward

    Hyperbrowser

    Fetches live pages as Markdown, JSON, or screenshots, runs crawl and extraction jobs to completion, and manages browser sessions and profiles.

  • Printautopilotarrow_outward

    Printautopilot

    Lists the available print queues, stages the file, and submits a PDF to the printer that should handle it.

  • Smtp2goarrow_outward

    Smtp2go

    Searches send, open and bounce activity, authorises senders, domains and IPs, maintains the suppression list, and manages event webhooks.

  • Workiomarrow_outward

    Workiom

    Filters a Workiom list down to the record a customer is asking about, and files new records from the conversation as they come in.

Browse every integration
Support agent working at a laptop next to the Lyro mascot

Ready to connect Route4me?

Authorize the account and your agent has all 97 actions from the first conversation.

Connect Route4meTalk to sales
Connect Route4meTalk to sales
Support agent working at a laptop next to the Lyro mascot