Get an AI agent that fits your systems

Yes, you can. You can downgrade or upgrade your subscription at any time. Please note that any subscription changes will come into effect at the start of your next billing cycle meaning that you will keep your premium features until the end of the existing cycle.

Lyro is an AI agent that solves up to 67% of customer questions automatically. It turns customer questions into conversations and delivers personalized replies like a human agent. Lyro relies on machine learning to understand customer questions and draws information from your support content to create detailed responses.

A Lyro conversation is a customer interaction initiated through any channel integrated with Tidio that has at least one reply from our AI agent. Even if Lyro replies a dozen times or more to solve the customer's problem, or if the customer leaves the chat window and returns to it at a later time, that still counts as a single conversation.

Every Tidio account starts with 50 Lyro conversations, but you need to upgrade to the Lyro AI agent plan to refresh it monthly. You can access higher Lyro conversation limits with the Lyro AI agent and Plus plans. If you're using the Lyro AI agent or Plus plans, your limit refreshes 30 days from the moment you make the payment.