Lyro for Salesforce

A trustworthy AI agent that fits the way your Salesforce team works

Add reliable and helpful AI agent to your Salesforce setup. Deliver accurate, on-brand responses across every channel, instantly.

Cove
Borrowell
ADT
Secureframe
Lacoste
Stanley
Wasatch
Displate
Cove
Borrowell
ADT
Secureframe
Lacoste
Stanley
Wasatch
Displate

Everything your team needs for trustworthy automation

Implementation built around your architecture

Implementation built around your architecture

Our Professional Services team works with your Salesforce setup, not against it. We tailor workflows, actions, and data connections to match your objects, queues, and requirements.

Train an AI agent you can rely on

Train an AI agent you can rely on

Lyro learns from your verified knowledge, tone, and service policies. It adapts quickly, stays consistent, and avoids the "generic bot" feeling. Every response feels natural, helpful, and grounded in facts.

Resolve conversations across every Salesforce channel

Resolve conversations across every Salesforce channel

Whether cases come from chat, email, social, or mobile, Lyro responds instantly with personalized solutions. It uses context from case data, customer history, and your guidance to deliver precise answers.

Lower operational costs, not customer satisfaction

Lower operational costs, not customer satisfaction

Scale your support operation with predictable pricing and consistently high quality. Lyro resolves real issues instead of just deflecting them, helping your team handle more work without expanding headcount.

Improve effectiveness of your Salesforce setup

Improve effectiveness of your Salesforce setup

Connect Lyro through a secure API and keep your Salesforce routing, queues, flows, and objects exactly as they are. Automate customer service immediately.

Naturally helpful conversations

Naturally helpful conversations

Lyro acts during the flow of real conversations, blending precise AI-driven efficiency with empathetic, human-like interaction.

Natural choice to automate Salesforce conversations

Secure solution

Keep your customer data secure with compliant AI agent.

SOC2 and GDPR compliant data handling
Role-based access and permission controls
Secure API connection to your help desk
Secure solution

Deep integration

Natively integrate Lyro with your help desk setup.

Responds on chat, email, and social channels
Triggers workflows and takes action
Escalates to the right team based on your rules
Deep integration

Full control

Train AI exactly like human agents.

Guardrails that prevent hallucinations
Handover rules for unclear or sensitive cases
Full visibility into every conversation
Full control

Professional Services

Automate 67% of conversations and keep high CSAT.

Integration with internal tools and data sources
Quality review and performance optimization
Dedicated implementation specialist and strategic guidance
Professional Services

Performance Analytics

Continuously improve with advanced analysis and dedicated Customer Success Manager.

Resolution rate & CSAT over time
Conversation quality insights
Training data and knowledge gaps
Performance Analytics

Lyro Resolution Rate Guarantee

Our customers get the highest resolution rates without sacrificing customer satisfaction. Our professional services team is here to help you achieve your targets. Get 50% resolution rates with our help or get your money back.