Zoho bigin

Zoho bigin MCP integration

Finds and upserts customer records without duplicating them, files notes and attachments, and reads deal stage straight off the team pipeline.

Connect Zoho biginSee all integrations

54actions available

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

  • Add records

    Lyro creates new records in a Zoho Bigin module during a conversation. Customer data is captured and organized instantly instead of requiring manual data entry.

  • Search records

    Lyro finds records in a Bigin module using various search criteria. Support can instantly pull up customer history, orders, or accounts without switching screens.

  • Update user

    Lyro modifies an existing user's details in Zoho Bigin by ID. Team permissions and contact info stay current without requiring manual admin updates.

See all 54 actions

How businesses use Zoho bigin + Lyro

Each card is one request a support team gets, and the Zoho bigin actions Lyro runs to close it.

  • Find the customer's record before answering

    Lyro searches the module by email, phone, or another criterion, opens the matching record, and pulls the related records hanging off it, so the answer reflects the whole account rather than this one chat.

    Search RecordsGet RecordGet Related Records

  • Log what changed without creating a duplicate

    Lyro upserts against a unique field so an existing contact is updated rather than added a second time, and writes the details captured in the conversation back in the same pass.

    Upsert RecordsUpdate RecordsAdd Records

  • Keep the paper trail on the record itself

    Lyro writes a note summarizing the exchange, uploads the file the customer sent as an attachment, and tags the record so it turns up in the right view later.

    Create Record NotesUpload AttachmentAdd Tags to Records

  • Answer where a deal sits in the pipeline

    Lyro reads the Team Pipelines records and the custom view the sales team actually works from, and counts what is in a module, so a stage question gets a live figure instead of an estimate.

    Get Team Pipeline RecordsGet Custom ViewsGet Records Count

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Zoho bigin actions it has and picks the ones a request needs.

  1. 01

    Connect Zoho bigin

    Authorize the Zoho bigin account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.

  2. 02

    Tell your agent what you need

    Describe the job the way you would hand it to a teammate. Lyro maps it to the Zoho bigin actions that close it and chains as many as the request needs.

  3. 03

    Watch it work

    The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.

    Get started free
Zoho bigin · Lyro

Everything else about Zoho bigin

Setup, permissions, and the limits of what Lyro can do inside Zoho bigin.

  • It reads the schema before it writes. Get Modules lists what exists on the account, Get Fields returns field metadata for a module, and Get Layouts covers the layouts a record can use, so Lyro writes to the fields your Bigin is actually configured with rather than a default set.

Every action available in Zoho bigin

All 54 actions your agent can call on Zoho bigin, straight from the live MCP connection.

  • Add records

    Add new records to a module.

  • Add tags to records

    Add tags to a specific record in a module.

  • Create bulk read job

    Create a bulk read job for exporting large amounts of data asynchronously.

  • Create notes

    Create notes and associate them with records in Zoho Bigin.

  • Create record notes

    Create new notes for a specific record.

  • Create tags

    Create tags for a module.

  • Delete attachment

    Delete an attachment from a record.

  • Delete note

    Delete a note from a specific record.

  • Delete notes

    Delete multiple notes from Zoho Bigin.

  • Delete record

    Delete a specific record from a module.

  • Delete record photo

    Delete a profile photo from a record.

  • Delete records

    Delete records from a module.

  • Delink related records

    Delete the association between a module record and related list records.

  • Disable notifications

    Disable instant notifications for one or more channels.

  • Download attachment

    Download an attachment from a record.

  • Download bulk read result

    Download the bulk read job result in ZIP format (containing CSV or ICS export).

  • Download record photo

    Download the profile photo associated with a specific record.

  • Enable notifications

    Enable instant webhook notifications for module events in Bigin.

  • Get all notes

    Retrieve the list of notes associated with records.

  • Get attachments

    Retrieve attachments for a record.

  • Get bulk read job status

    Retrieve the details of a bulk read job performed earlier.

  • Get custom view

    Get the metadata of a specific custom view configured in a module.

  • Get custom views

    Retrieve the list of custom views available for a module.

  • Get deleted records

    Get a list of deleted records in a module.

  • Get fields

    Retrieve field metadata for a Bigin module.

  • Get layout

    Retrieve details of a specific layout by layout ID.

  • Get layouts

    Retrieve the list of layouts available for a module.

  • Get module metadata

    Retrieve metadata of a specific module by its API name.

  • Get modules

    Retrieve a list of all modules.

  • Get notification details

    Retrieve information about enabled notifications.

The tools Zoho bigin sits next to

Same connection, same setup. Pick the next one your team already uses.

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Ready to connect Zoho bigin?

Authorize the account and your agent has all 54 actions from the first conversation.

Connect Zoho biginTalk to sales
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