Nutshell MCP integration
Looks up current Nutshell CRM data and triggers updates directly from a Lyro conversation.
3actions available
What your agent can do with Nutshell
Every action runs live through MCP. Nothing to build, nothing to maintain.
Look up Nutshell data
Lyro fetches current information from Nutshell relevant to a customer conversation. Agents answer questions about leads, deals, and accounts without leaving chat.
Trigger a Nutshell update
Lyro makes changes in Nutshell during a support conversation. Sales and support workflows stay in sync without separate CRM actions.
How businesses use Nutshell + Lyro
Each card is one request a support team gets, and the Nutshell actions Lyro runs to close it.
Answer a CRM account question
When a customer asks about their account or contact record, Lyro looks up the current Nutshell data and answers with what is actually on file.
Connect Nutshell AccountLook Up Nutshell DataLog a CRM change without switching tools
Once a change is agreed in the conversation, Lyro triggers the matching Nutshell update instead of leaving it for someone to enter later.
Look Up Nutshell DataTrigger Nutshell UpdateCheck the record before changing it
Lyro can look up the current Nutshell record first and only trigger an update once the details match what was discussed.
Connect Nutshell AccountLook Up Nutshell DataTrigger Nutshell UpdateFold a CRM check into a bigger request
When a request touches more than Nutshell, Lyro can look up the relevant CRM data as one step and still handle the rest of the conversation itself.
Look Up Nutshell DataTrigger Nutshell Update
How it works
Get started in 3 steps
Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Nutshell actions it has and picks the ones a request needs.
Connect Nutshell
Authorize the Nutshell account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.
Tell your agent what you need
Describe the job the way you would hand it to a teammate. Lyro maps it to the Nutshell actions that close it and chains as many as the request needs.
Watch it work
The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.
Get started free
Nutshell · Lyro
What can you do in Nutshell without me setting anything up?
These, right away:
- Connect a Nutshell account
- Look up Nutshell data
- Trigger a Nutshell update
Great, let's start with the first one.
FAQ
Everything else about Nutshell
Setup, permissions, and the limits of what Lyro can do inside Nutshell.
Only what the connected Nutshell account grants access to. Lyro uses that connection to look up CRM data and trigger updates - nothing beyond what the account authorization covers.
The tools Nutshell sits next to
Same connection, same setup. Pick the next one your team already uses.
Attio
Searches records across custom objects, creates people, deals, and notes, asserts records to avoid duplicates, and moves list entries along a process.
Dropcontact
Submits contacts for batch enrichment, collects verified emails, phones, and company data, and manages the webhooks that push results back.
Follow Up Boss
Books and reschedules appointments, logs calls and inbound events, moves deals through pipeline stages, and starts the action plan that follows up.
NetHunt CRM
Finds records across readable folders, reports what changed since a given time, and pulls recent call logs, comments, and linked Drive files.
Salesflare
Looks up live Salesflare pipeline and account data and triggers updates directly from the conversation.
Zixflow
Checks whether a campaign email, SMS, or WhatsApp message was delivered, opened, or bounced, and keeps custom fields and their options in order.
Ready to connect Nutshell?
Authorize the account and your agent has all 3 actions from the first conversation.