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Teltel

Teltel MCP integration

Validates and dials numbers, reads call and SMS history, checks credit, and maintains autodialer statuses in TelTel.

Connect TeltelSee all integrations

26actions available

  1. Home/
  2. Integrations/
  3. Teltel

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

  • Create call

    Lyro initiates a call between two participants instantly. Support teams connect customers to specialists or record interactions for quality assurance.

  • Get account balance

    Lyro retrieves the TelTel account balance in real time. Support tells customers exactly how much credit they have without digging through dashboards.

  • Lookup phone number

    Lyro performs HLR lookup to verify phone number validity. Support teams confirm customer contact information before routing calls.

See all 26 actions

How businesses use Teltel + Lyro

Each card is one request a support team gets, and the Teltel actions Lyro runs to close it.

  • receipt_long

    Answer a billing or delivery question from the live record

    Lyro checks the remaining balance, pulls the call record with its duration and status, and lists the numbers on the account, so a question about a charge is settled from TelTel data rather than a guess.

    Get Account BalanceGet Call ListList My Numbers
  • support_agent

    Dial a customer once the number checks out

    Lyro runs an HLR lookup to confirm the number is live and on the network it claims, picks the caller ID group assigned to that user, and connects the call.

    Lookup Phone NumberGet User Caller ID GroupsCreate Call
  • checklist

    Keep autodialer outcomes labelled consistently

    Lyro reviews the campaigns in flight and adds or renames the custom statuses agents pick from in the Operator Dashboard, so contact outcomes stay comparable across campaigns.

    List Autodialer CampaignsCreate Autodialer Custom StatusUpdate Autodialer Custom Status
  • inbox

    Pick up an inbound SMS the moment it lands

    When TelTel posts an inbound message to the webhook, Lyro parses it, matches the sender against the campaign contact list by phone number, and reads the earlier thread before replying in the conversation.

    Receive Inbound SMSList Autodialer ContactsGet SMS List

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Teltel actions it has and picks the ones a request needs.

  1. 01

    Connect Teltel

    Authorize the Teltel account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.

  2. 02

    Tell your agent what you need

    Describe the job the way you would hand it to a teammate. Lyro maps it to the Teltel actions that close it and chains as many as the request needs.

  3. 03

    Watch it work

    The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.

    Get started free

Teltel · Lyro

What can you do in Teltel without me setting anything up?

These, right away:

  • Create autodialer custom status
  • Get account balance
  • Delete autodialer custom status

Great, let's start with the first one.

Ask Lyro anything...

FAQ

Everything else about Teltel

Setup, permissions, and the limits of what Lyro can do inside Teltel.

  • Not through this toolkit. TelTel exposes Get SMS List for the inbox and outbox and Receive Inbound SMS for messages arriving on your webhook, but no send action. Outbound voice is available - Create Call connects a caller to a destination number - so use the call path when Lyro needs to reach someone directly.

  • It can research the purchase but not place it. List Available Countries shows where DIDs can be provisioned, List Country Price Groups returns the pricing tiers in a given country, and List DID Orders reports the status of orders already submitted. The order itself still goes through TelTel.

  • Lookup Phone Number runs an HLR check against the number, returning validity, current network status, and carrier information. That lets Lyro drop a dead or mistyped number out of a campaign before it burns a call attempt.

  • User statuses describe your people - List User Statuses, Set User Status, and Create User Status control whether an agent shows as available, offline, or on a custom state. Autodialer custom statuses describe contacts, and are the labels agents apply to a called record in the Operator Dashboard. Lyro can maintain both, but they are separate lists.

Every action available in Teltel

All 26 actions your agent can call on Teltel, straight from the live MCP connection.

  • Create autodialer custom status

    Create a custom status for autodialer contacts.

  • Create call

    Create a call between two participants.

  • Create user status

    Create a user status in TelTel.

  • Delete autodialer custom status

    Delete an autodialer custom status by ID.

  • Delete user status

    Delete a user status by ID.

  • Get account balance

    Retrieve the account balance for your TelTel account.

  • Get call list

    Retrieve a list of calls with details (duration, time, status).

  • Get country

    Retrieve country resource information by ID from TelTel.

  • Get SMS list

    Retrieve a list of sent (outbox) or received (inbox) SMS messages from TelTel.

  • Get user caller ID groups

    Retrieve caller ID groups for a specific user.

  • Get users list

    Retrieve a list of users from your TelTel account.

  • List autodialer actions

    Retrieve the action history for an autodialer campaign.

  • List autodialer contacts

    Retrieve the contact list for an autodialer campaign.

  • List autodialer custom statuses

    Retrieve list of autodialer custom statuses.

  • List autodialer campaigns

    Retrieve a list of autodialer campaigns from TelTel.

  • List available countries

    Get the list of countries where DID numbers are available for purchase.

  • List country price groups

    Retrieve phone number price groups available in a specific country.

  • List devices

    Retrieve a list of devices from your TelTel account.

  • List my numbers

    Retrieve a list of phone numbers (DIDs) owned by the account.

  • List did orders

    Retrieve a list of DID (phone number) orders from TelTel.

  • List user statuses

    Retrieve a list of all user statuses in TelTel.

  • Lookup phone number

    Perform HLR (Home Location Register) lookup for phone numbers via TelTel API.

  • Receive inbound SMS

    Process inbound SMS webhook data from TelTel.

  • Set user status

    Set a user's status in TelTel.

  • Update autodialer custom status

    Update an autodialer custom status value by ID.

  • Update user status

    Update an existing user status in TelTel.

The tools Teltel sits next to

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Browse every integration
Support agent working at a laptop next to the Lyro mascot

Ready to connect Teltel?

Authorize the account and your agent has all 26 actions from the first conversation.

Connect TeltelTalk to sales
Connect TeltelTalk to sales
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