Are the deletions Lyro makes in Botsonic reversible?

No. Delete Starter Question and Delete Uploaded File are both permanent, and the file delete strips that entry out of the bot's training data entirely. Lyro retrieves the IDs first through Get All Starter Questions or Get All Bot Data, so the item being removed is confirmed rather than matched on a name.

Can Lyro work across more than one Botsonic bot?

Yes. Get All Bots returns every bot on the account with pagination, search, and sorting, and each content action takes the bot ID it applies to. A team running a separate bot per product or region can have Lyro target the right one rather than the default.

What kind of content can Lyro add to a Botsonic bot?

Document URLs, in bulk. Bulk Upload Bot URLs upserts several at once in a single request, so re-running it on a URL that is already there updates the entry rather than duplicating it. Direct file uploads are not part of the connected toolkit - Lyro can delete an uploaded file but not add one.

Does connecting Botsonic mean Lyro replaces that bot?

No. This connection is about maintaining it: Lyro reads the conversations and FAQs and updates the training data and starter questions, while the Botsonic bot keeps running wherever it is deployed. What changes is that its content can be corrected from a conversation instead of the dashboard.

Botsonic MCP integration

Reads bot conversations and FAQs, bulk-uploads training URLs, edits starter questions, and clears out stale training files.

Connect Botsonic See all integrations

12actions available

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

Create starter question
Lyro creates a new starter question to guide bot conversations in Botsonic. Your team can improve the first impression customers get when they chat with the bot.
Get all bots
Lyro retrieves all bots associated with the account so you can find the right one. Support can identify which bot handles a customer's issue.
Get all conversations
Lyro retrieves all bot conversations so support can review customer interactions. Your team can see what customers asked the bot and improve its responses.

See all 12 actions

How businesses use Botsonic + Lyro

Each card is one request a support team gets, and the Botsonic actions Lyro runs to close it.

Review what people are actually asking a bot
Lyro pages through the bot's conversation threads, including the version carrying source tracking and submitted form data, so a review of where the bot struggles starts from real transcripts.
Get All ConversationsGet All Conversations With SourceGet All Bots
Add new documentation to a bot's training data
Lyro upserts a batch of document URLs into the bot in one request, then reads back the full data set and FAQ list to confirm what the bot is now trained on.
Bulk Upload Bot URLsGet All Bot DataGet All FAQs
Change the questions a visitor sees first
Lyro adds a starter question and answer pair, rewords an existing one by its ID, and pulls the welcome message and presets so the opening prompts match what the bot can currently handle.
Create Starter QuestionUpdate Starter QuestionGet All Starter Presets
Clear out content the bot should stop using
Lyro deletes an outdated file from the training data and removes a starter question that no longer applies, looking the IDs up first because both removals are permanent.
Get All Starter QuestionsDelete Starter QuestionDelete Uploaded File

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Botsonic actions it has and picks the ones a request needs.

01
Connect Botsonic
Authorize the Botsonic account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.
02
Tell your agent what you need
Describe the job the way you would hand it to a teammate. Lyro maps it to the Botsonic actions that close it and chains as many as the request needs.
03
Watch it work
The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.
Get started free

Botsonic · Lyro

Everything else about Botsonic

Setup, permissions, and the limits of what Lyro can do inside Botsonic.

No. Delete Starter Question and Delete Uploaded File are both permanent, and the file delete strips that entry out of the bot's training data entirely. Lyro retrieves the IDs first through Get All Starter Questions or Get All Bot Data, so the item being removed is confirmed rather than matched on a name.

Every action available in Botsonic

All 12 actions your agent can call on Botsonic, straight from the live MCP connection.

Bulk upload bot urls
Bulk upload URLs for bot training.
Create starter question
Create a new starter question for the bot.
Delete starter question
Deletes a specific starter question from a bot using its unique identifier.
Delete uploaded file
Delete a specific uploaded file/bot data entry by its unique identifier.
Get all bot data
Retrieve all data associated with the bot, including files and resources.
Get all bots
Retrieve all bots associated with your account.
Get all conversations
Retrieve all conversations related to the bot.
Get all conversations with source
Retrieve all conversations with source information.
Get all faqs
Retrieve all frequently asked questions (FAQs) associated with your bot in paginated format.
Get all starter presets
Retrieve all starter presets for a bot by bot ID.
Get all starter questions
Retrieve all starter questions.
Update starter question
Update an existing starter question by its unique identifier.