Pylon MCP MCP integration

The user behind the credentials you connect. Get Me returns that user's name, email, role, and teams, and every issue Lyro creates or updates is attributed to it, so the audit trail in Pylon shows the integration rather than an anonymous API call.

Create Issue requires an organization ID, an account ID, a title, and body HTML. Requester, priority, assignee, and tags are optional, which is why Lyro resolves the customer with Search Accounts or Get Contact before filing rather than opening an unattached ticket.

Yes, Update Account covers name, owner, tags, and custom fields. The field definitions come from Pylon's custom field lookup for that object type, so Lyro writes into fields your team already defined and cannot invent a new one.

Upload Account Files takes at most five files per call with a 10 MB ceiling, and a file whose name matches an existing one overwrites it. That overwrite behaviour is useful for keeping a single current contract on the account, and worth knowing before uploading versioned documents.