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Landbot

Landbot MCP integration

Messages known customers, filters who has interacted by channel or opt-in, and keeps agent availability and brand data current.

Connect LandbotSee all integrations

13actions available

  1. Home/
  2. Integrations/
  3. Landbot

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

  • Send message

    Lyro sends text messages to Landbot customers instantly. Support teams message people without the Landbot UI.

  • List customers

    Lyro lists all customers who interacted with your bot. Support teams find history without manual review.

  • Update agent

    Lyro updates agent profiles in Landbot instantly. Admins modify records without the dashboard.

See all 13 actions

How businesses use Landbot + Lyro

Each card is one request a support team gets, and the Landbot actions Lyro runs to close it.

  • chat

    Continue a support chat with a known customer

    Lyro resolves the customer record, checks who is on the agent roster, and sends a plain text outbound message so a waiting thread gets a reply instead of sitting until someone logs in.

    Send MessageList CustomersList Agents
  • search

    Answer what is configured on the account

    Lyro lists the bots in the account, the channels integrated with it and their metadata, and the WhatsApp templates available with their IDs and parameter counts.

    List BotsList ChannelsList WhatsApp Templates
  • support_agent

    Keep the agent roster and availability accurate

    Lyro patches an agent's name or email, replaces the record outright when everything about it changes, and sets availability to online, offline, or busy.

    Update AgentReplace AgentSet Agent Status
  • storage

    Keep brand and workspace details current

    Lyro updates brand fields such as name, phone, address, city, zipcode, or country, reads the full brand profile back, and removes a test bot that should not be in the list.

    Update BrandGet BrandDelete Bot

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Landbot actions it has and picks the ones a request needs.

  1. 01

    Connect Landbot

    Authorize the Landbot account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.

  2. 02

    Tell your agent what you need

    Describe the job the way you would hand it to a teammate. Lyro maps it to the Landbot actions that close it and chains as many as the request needs.

  3. 03

    Watch it work

    The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.

    Get started free

Landbot · Lyro

What can you do in Landbot without me setting anything up?

These, right away:

  • Send message
  • Get brand
  • Delete bot

Great, let's start with the first one.

Ask Lyro anything...

FAQ

Everything else about Landbot

Setup, permissions, and the limits of what Lyro can do inside Landbot.

  • A customer_id. Send Message is a plain text reply to a known customer, so the recipient is resolved first through List Customers, which filters by channel_id, opt-in status, or a search term and pages through the results.

  • Not directly. List WhatsApp Templates returns the templates available for the account with their IDs and parameter counts once you have the WhatsApp channel ID, but the only send action exposed here is plain text, so a template send stays inside Landbot.

  • Update Agent is a partial change to details such as name, email, or password, while Replace Agent is a full update that overwrites all data for that agent. Brand data splits the same way: Update Brand patches individual fields and Replace Brand is a PUT over the whole record.

  • No. Delete Bot removes the bot from the account by its ID, so confirm the ID against List Bots first. It is the right action for a test or unused bot and the wrong one for anything still handling live conversations.

Every action available in Landbot

All 13 actions your agent can call on Landbot, straight from the live MCP connection.

  • Delete bot

    Delete a specific bot from your account.

  • Get brand

    Retrieve your brand data including contact information and settings.

  • List agents

    Retrieve a list of agents in your Landbot account.

  • List bots

    List all bots in your Landbot account.

  • List channels

    List all channels integrated with your account.

  • List customers

    List customers who have interacted with your bot.

  • List whatsapp templates

    List all WhatsApp message templates available for the account.

  • Replace agent

    Replace all data for a specific agent (full update).

  • Replace brand

    Replace or update brand data with a full update (PUT operation).

  • Send message

    Send a plain text outbound message to a Landbot customer.

  • Set agent status

    Change your agent status to online, offline, or busy.

  • Update agent

    Update an agent's information in your Landbot account.

  • Update brand

    Partially update your brand data in Landbot.

The tools Landbot sits next to

Same connection, same setup. Pick the next one your team already uses.

  • Freshdeskarrow_outward

    Freshdesk

    Filters a requester's tickets and replies in thread, reuses approved canned responses, checks agent availability against SLA rules, and searches solution articles.

  • Helpwisearrow_outward

    Helpwise

    Reads conversations and their internal notes, handles thread attachments, keeps contact records matched and current, and subscribes to inbox events.

  • Productlanearrow_outward

    Productlane

    Files feedback as insights, links it to the contact and company behind it, answers from help center articles, and publishes changelog entries.

  • Sendbird ai chabotarrow_outward

    Sendbird ai chabot

    Lists and inspects bots, creates and reconfigures them, and unregisters a retired bot's webhook without opening the Sendbird dashboard.

  • Spokiarrow_outward

    Spoki

    Keeps the WhatsApp contact record current, hands a chat to a human operator, opens a ticket, and manages the approved templates a reply has to use.

  • Zoho deskarrow_outward

    Zoho desk

    Matches a customer to their contact record, reads the latest ticket thread and resolution, and opens new tickets in the department that owns them.

Browse every integration
Support agent working at a laptop next to the Lyro mascot

Ready to connect Landbot?

Authorize the account and your agent has all 13 actions from the first conversation.

Connect LandbotTalk to sales
Connect LandbotTalk to sales
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