What does Lyro need before it can message a Landbot customer?

A customer_id. Send Message is a plain text reply to a known customer, so the recipient is resolved first through List Customers, which filters by channel_id, opt-in status, or a search term and pages through the results.

Can Lyro send a WhatsApp template message?

Not directly. List WhatsApp Templates returns the templates available for the account with their IDs and parameter counts once you have the WhatsApp channel ID, but the only send action exposed here is plain text, so a template send stays inside Landbot.

What is the difference between updating and replacing an agent?

Update Agent is a partial change to details such as name, email, or password, while Replace Agent is a full update that overwrites all data for that agent. Brand data splits the same way: Update Brand patches individual fields and Replace Brand is a PUT over the whole record.

Is deleting a bot reversible?

No. Delete Bot removes the bot from the account by its ID, so confirm the ID against List Bots first. It is the right action for a test or unused bot and the wrong one for anything still handling live conversations.

Landbot MCP integration

Messages known customers, filters who has interacted by channel or opt-in, and keeps agent availability and brand data current.

Connect Landbot See all integrations

13actions available

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

Send message
Lyro sends text messages to Landbot customers instantly. Support teams message people without the Landbot UI.
List customers
Lyro lists all customers who interacted with your bot. Support teams find history without manual review.
Update agent
Lyro updates agent profiles in Landbot instantly. Admins modify records without the dashboard.

See all 13 actions

How businesses use Landbot + Lyro

Each card is one request a support team gets, and the Landbot actions Lyro runs to close it.

Continue a support chat with a known customer
Lyro resolves the customer record, checks who is on the agent roster, and sends a plain text outbound message so a waiting thread gets a reply instead of sitting until someone logs in.
Send MessageList CustomersList Agents
Answer what is configured on the account
Lyro lists the bots in the account, the channels integrated with it and their metadata, and the WhatsApp templates available with their IDs and parameter counts.
List BotsList ChannelsList WhatsApp Templates
Keep the agent roster and availability accurate
Lyro patches an agent's name or email, replaces the record outright when everything about it changes, and sets availability to online, offline, or busy.
Update AgentReplace AgentSet Agent Status
Keep brand and workspace details current
Lyro updates brand fields such as name, phone, address, city, zipcode, or country, reads the full brand profile back, and removes a test bot that should not be in the list.
Update BrandGet BrandDelete Bot

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Landbot actions it has and picks the ones a request needs.

01
Connect Landbot
Authorize the Landbot account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.
02
Tell your agent what you need
Describe the job the way you would hand it to a teammate. Lyro maps it to the Landbot actions that close it and chains as many as the request needs.
03
Watch it work
The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.
Get started free

Landbot · Lyro

Everything else about Landbot

Setup, permissions, and the limits of what Lyro can do inside Landbot.

A customer_id. Send Message is a plain text reply to a known customer, so the recipient is resolved first through List Customers, which filters by channel_id, opt-in status, or a search term and pages through the results.

Every action available in Landbot

All 13 actions your agent can call on Landbot, straight from the live MCP connection.

Delete bot
Delete a specific bot from your account.
Get brand
Retrieve your brand data including contact information and settings.
List agents
Retrieve a list of agents in your Landbot account.
List bots
List all bots in your Landbot account.
List channels
List all channels integrated with your account.
List customers
List customers who have interacted with your bot.
List whatsapp templates
List all WhatsApp message templates available for the account.
Replace agent
Replace all data for a specific agent (full update).
Replace brand
Replace or update brand data with a full update (PUT operation).
Send message
Send a plain text outbound message to a Landbot customer.
Set agent status
Change your agent status to online, offline, or busy.
Update agent
Update an agent's information in your Landbot account.
Update brand
Partially update your brand data in Landbot.