Heartbeat MCP integration
Answers questions about events, channels, members, and access groups from live community data, and restores a removed member by email.
7actions available
Three actions you can hand over today
Every action runs live through MCP. Nothing to build, nothing to maintain.
Retrieve user
Lyro pulls a Heartbeat user's profile by ID during support interactions. Agents verify community member details without leaving the chat.
Reactivate user
Lyro restores community access for a previously deleted member by email. Customers regain instant access without re-signup.
List groups
Lyro shows all access groups in the Heartbeat community. Agents see available roles and groups for user management.
How businesses use Heartbeat + Lyro
Each card is one request a support team gets, and the Heartbeat actions Lyro runs to close it.
Tell members what is coming up in the community
Lyro reads the community event list and answers a question about the next session with the details already on the calendar, instead of pointing someone at the events page.
Get EventsList channelsList UsersPoint someone at the right channel
Channels can be listed by type and filtered on archived status, so a member asking where a topic belongs gets the active channel rather than one that was retired months ago.
List channelsList GroupsGet EventsCheck who a member is and what they can reach
Lyro pulls a single member record or filters the roster by role, group membership, or join date, so an access question is answered against the community's own data.
List UsersRetrieve UserList GroupsRestore access for a member who was removed
A returning member is reactivated by email address, and Lyro can confirm the restored record and the group it sits in straight afterwards so nobody has to check twice.
Reactivate UserRetrieve UserRetrieve Group
How it works
Get started in 3 steps
Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Heartbeat actions it has and picks the ones a request needs.
Connect Heartbeat
Authorize the Heartbeat account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.
Tell your agent what you need
Describe the job the way you would hand it to a teammate. Lyro maps it to the Heartbeat actions that close it and chains as many as the request needs.
Watch it work
The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.
Get started free
Heartbeat · Lyro
What can you do in Heartbeat without me setting anything up?
These, right away:
- Get events
- List channels
- List groups
Great, let's start with the first one.
FAQ
Everything else about Heartbeat
Setup, permissions, and the limits of what Lyro can do inside Heartbeat.
No. The toolkit is read access to events, channels, groups, and users, plus one write: Reactivate User. Posting, moderating, and deleting members stay with your admins in Heartbeat itself.
Every action available in Heartbeat
All 7 actions your agent can call on Heartbeat, straight from the live MCP connection.
Get events
Retrieve event information from the community.
List channels
Retrieve a paginated list of channels in the community.
List groups
Retrieve a paginated list of access groups in the community.
List users
Retrieve a paginated list of users in the Heartbeat community.
Reactivate user
Reactivate a previously deleted user by email to allow them to access the community again.
Retrieve group
Retrieve a single group by its ID.
Retrieve user
Retrieve a single user by their ID.
The tools Heartbeat sits next to
Same connection, same setup. Pick the next one your team already uses.
2chat
Creates and lists 2Chat contacts, audits the webhook subscriptions behind WhatsApp and call events, and checks remaining API quota before a run.
Discord
Confirms who a member is and which guilds they belong to, checks premium entitlements, consumes purchases, and audits slash command permissions.
Mailersend
Reads the message log behind a delivery question, checks domain verification and API quota, and provisions SMTP users, tokens, and event webhooks.
Retellai
Reads back what happened on a call, places outbound callbacks, keeps voice agent knowledge bases current, and batch tests an agent before it ships.
Superchat
Creates and updates contact records, finds the thread a customer means with its channel and status, and keeps inboxes, labels, and webhooks accurate.
Waboxapp
Receives real-time WhatsApp message events and processes the deliver and read acknowledgments that follow, validating the webhook token on each payload.
Ready to connect Heartbeat?
Authorize the account and your agent has all 7 actions from the first conversation.