Superchat MCP integration
Creates and updates contact records, finds the thread a customer means with its channel and status, and keeps inboxes, labels, and webhooks accurate.
17actions available
Three actions you can hand over today
Every action runs live through MCP. Nothing to build, nothing to maintain.
Create contact
Lyro adds a new contact to Superchat with phone or email. Agents register customers for future conversations.
Update contact
Lyro modifies an existing contact's information in Superchat. Agents keep customer profiles current without manual admin work.
List conversations
Lyro retrieves a paginated list of all conversations in Superchat. Agents see the full message history across channels.
How businesses use Superchat + Lyro
Each card is one request a support team gets, and the Superchat actions Lyro runs to close it.
Create the contact record behind a conversation
Lyro reads which custom attributes the account defines, creates the contact from a phone number or email handle, and updates the name, handles, or attributes when details change.
List Custom AttributesCreate ContactUpdate ContactFind the thread a customer is asking about
Lyro pages through conversations by status and channel, matches the person to their contact record, and returns that record's handles and attributes so both halves line up.
List ConversationsList ContactsGet ContactMap the workspace before routing anything
Lyro lists the inboxes, the messaging channels behind them, and the labels used to categorise conversations, so a routing or tagging decision uses the names that actually exist.
List InboxesList ChannelsList LabelsKeep webhook subscriptions pointed at the right place
Lyro lists the configured webhooks with their status and event subscriptions, repoints one at a new URL or event set, and deletes the subscriptions that are obsolete.
List WebhooksUpdate WebhookDelete Webhook
How it works
Get started in 3 steps
Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Superchat actions it has and picks the ones a request needs.
Connect Superchat
Authorize the Superchat account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.
Tell your agent what you need
Describe the job the way you would hand it to a teammate. Lyro maps it to the Superchat actions that close it and chains as many as the request needs.
Watch it work
The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.
Get started free
Superchat · Lyro
What can you do in Superchat without me setting anything up?
These, right away:
- Create contact
- Get contact
- Delete webhook
Great, let's start with the first one.
FAQ
Everything else about Superchat
Setup, permissions, and the limits of what Lyro can do inside Superchat.
No. This toolkit has no send action - it creates and updates contacts, lists conversations, channels, inboxes, labels, templates, and users, and manages webhooks. Lyro answers customers on its own channels and uses Superchat to keep the contact record and the routing data behind those conversations correct.
Every action available in Superchat
All 17 actions your agent can call on Superchat, straight from the live MCP connection.
Create contact
Create a new contact in Superchat with phone or email handles.
Create template folder
Create a new template folder in SuperChat for organizing message templates.
Delete webhook
Delete a specific webhook by its ID.
Get contact
Retrieve a specific contact's details by ID.
Get file
Retrieve metadata for a specific file by its ID.
Get user
Retrieve details of a specific user in the Superchat workspace by their user ID.
List channels
Lists all communication channels in your Superchat workspace.
List contacts
List all contacts in the Superchat workspace with cursor-based pagination.
List conversations
Retrieves a paginated list of all conversations in your Superchat account.
List custom attributes
List all custom attributes defined for contacts in your Superchat account.
List inboxes
List all inboxes.
List labels
List all labels in the Superchat workspace.
List templates
List all message templates.
List users
Retrieve all users in the workspace.
List webhooks
List all webhooks configured in the workspace.
Update contact
Update information for a specific contact in Superchat.
Update webhook
Update an existing webhook's target URL and/or event subscriptions.
The tools Superchat sits next to
Same connection, same setup. Pick the next one your team already uses.
2chat
Creates and lists 2Chat contacts, audits the webhook subscriptions behind WhatsApp and call events, and checks remaining API quota before a run.
Dialpad
Pulls call transcripts, sends SMS confirmations, books callbacks when the queue is long, and checks live call center staffing before quoting a wait time.
Heartbeat
Answers questions about events, channels, members, and access groups from live community data, and restores a removed member by email.
Pushover
Sends priority alerts to people or delivery groups, tracks emergency acknowledgements, cancels retries once someone responds, and keeps rotas current.
Sms alert
Checks the credit balance, sends bulk batches with per-recipient content, generates one-time passwords, and pulls delivery reports back by batch ID.
Waboxapp
Receives real-time WhatsApp message events and processes the deliver and read acknowledgments that follow, validating the webhook token on each payload.
Ready to connect Superchat?
Authorize the account and your agent has all 17 actions from the first conversation.