Callingly

Callingly MCP integration

Reports call and lead history, updates lead records and triggers authorised outbound calls, tunes team rotas and priorities, and subscribes to call events.

29actions available

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

  • Create outbound call

    Lyro initiates an outbound phone call to a lead. Sales agents reach prospects directly without dialing manually.

  • Update lead

    Lyro modifies a lead's contact information and status. Agents keep prospect records current as conversations progress.

  • Get lead

    Lyro pulls the profile of a specific lead. Agents access call history and contact details before connecting.

See all 29 actions

How businesses use Callingly + Lyro

Each card is one request a support team gets, and the Callingly actions Lyro runs to close it.

  • Explain what happened with a lead's follow-up

    Lyro filters calls by date range or team, opens a specific call for its status, duration, and lead metadata, and finds the lead itself by phone number when only that is known.

    List CallsGet CallList Leads
  • Act on a lead that needs attention

    Lyro pulls the full lead record, corrects its contact details, status, or blocking settings, and places an authorised outbound call when the request is to reach the person right now.

    Get LeadUpdate LeadCreate Outbound Call
  • Tune who takes the next call

    Lyro sets a team's agent roster, adjusts an individual agent's priority and call capacity within that team, and overrides an agent's daily availability when cover changes.

    Update Team UsersUpdate Team Agent SettingsUpdate Agent Schedule
  • Push call and lead events into your own stack

    Lyro subscribes a target URL to specific call or lead events, reviews the webhooks already configured on the account, and changes an existing subscription's fields without rebuilding it.

    Create WebhookList WebhooksUpdate Webhook

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Callingly actions it has and picks the ones a request needs.

  1. 01

    Connect Callingly

    Authorize the Callingly account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.

  2. 02

    Tell your agent what you need

    Describe the job the way you would hand it to a teammate. Lyro maps it to the Callingly actions that close it and chains as many as the request needs.

  3. 03

    Watch it work

    The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.

    Get started free
Callingly · Lyro

Everything else about Callingly

Setup, permissions, and the limits of what Lyro can do inside Callingly.

  • Yes, and it costs money. Create Outbound Call records the call and initiates a real outbound call, which is why it requires explicit authorisation from the user requesting it and compliance with the calling rules that apply to you. It is not a dry run, so it belongs behind a human confirmation rather than in an automated loop.

Every action available in Callingly

All 29 actions your agent can call on Callingly, straight from the live MCP connection.

  • Activate/deactivate client account

    Activate or deactivate a client account.

  • Create agent

    Create a new agent.

  • Create outbound call

    Creates a new outbound call record and initiates a real outbound call, which incurs cost — ensure explicit user authorization and compliance with applicable consent and telemarketing regulations before use.

  • Create client

    Creates a new client account in Callingly.

  • Create team

    Create a new team.

  • Create webhook

    Create a new webhook for call or lead events.

  • Delete agent

    Permanently delete an agent from a Callingly account.

  • Delete client

    Delete a client.

  • Delete lead

    Delete a lead by ID.

  • Delete webhook

    Delete a webhook.

  • Get agent schedule

    Retrieve the availability schedule for a specific agent.

  • Get call

    Retrieves detailed information about a specific call by its unique ID.

  • Get lead

    Retrieve details of a specific lead by its ID.

  • Get team

    Retrieve details of a specific team.

  • Get webhook

    Retrieve details of a specific webhook by its ID.

  • List calls

    List calls.

  • List clients

    List clients.

  • List leads

    List leads based on provided filters like date range or phone number.

  • List teams

    List teams.

  • List team users

    Retrieve all agents assigned to a specific team in Callingly.

  • List users

    Retrieve a list of agents.

  • List webhooks

    List configured webhooks.

  • Remove team agent

    Remove a specific agent from a team.

  • Update agent

    Update an existing agent's details.

  • Update lead

    Update an existing lead's information.

  • Update agent schedule

    Update an agent's availability schedule.

  • Update team agent settings

    Update settings (priority, capacity) for a specific team agent.

  • Update team users

    Updates the list of agents assigned to a team.

  • Update webhook

    Updates an existing webhook's configuration by ID.

Ready to connect Callingly?

Authorize the account and your agent has all 29 actions from the first conversation.

Support agent working at a laptop next to the Lyro mascot