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Agent mail

Agent mail MCP integration

Provisions inboxes, lists and opens messages in full, and sends email from any address on the account.

Connect Agent mailSee all integrations

5actions available

  1. Home/
  2. Integrations/
  3. Agent mail

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

  • Send email

    Lyro sends an email through AgentMail to reach customers outside of chat. Support agents offer assistance across multiple channels from a single interface.

  • Create inbox

    Lyro creates a new AgentMail inbox to organize incoming messages by department or topic. Teams manage separate email flows without mixing unrelated conversations.

  • List messages

    Lyro retrieves all messages from an AgentMail inbox so Lyro can respond to queued customer requests. Agents see their full inbox history in one call.

See all 5 actions

How businesses use Agent mail + Lyro

Each card is one request a support team gets, and the Agent mail actions Lyro runs to close it.

  • inbox

    Read the whole message before replying to it

    Lyro lists the inboxes on the account, pulls the messages in one of them and opens a single message with its body, attachments, labels and metadata, so the reply answers the message rather than the subject line.

    List InboxesList MessagesGet Message
  • mail

    Send from an address that belongs to the agent

    Lyro provisions a new AgentMail inbox when a workflow needs its own address and sends from it, so automated mail does not go out through a shared human mailbox.

    Create InboxSend Email

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Agent mail actions it has and picks the ones a request needs.

  1. 01

    Connect Agent mail

    Authorize the Agent mail account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.

  2. 02

    Tell your agent what you need

    Describe the job the way you would hand it to a teammate. Lyro maps it to the Agent mail actions that close it and chains as many as the request needs.

  3. 03

    Watch it work

    The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.

    Get started free

Agent mail · Lyro

What can you do in Agent mail without me setting anything up?

These, right away:

  • Create inbox
  • Get message
  • List inboxes

Great, let's start with the first one.

Ask Lyro anything...

FAQ

Everything else about Agent mail

Setup, permissions, and the limits of what Lyro can do inside Agent mail.

  • Lyro already answers customers over email on your existing help desk. An AgentMail inbox is a separate address it owns outright, created with Create Inbox and sent from with Send Email, which fits agent-to-service correspondence such as vendor forms or automated replies that should not enter your support queue.

  • Yes. List Inboxes returns every inbox available to the connected account along with the valid inbox_id values message calls need, so Lyro can read one inbox and send from another in the same exchange. Which inboxes it sees follows the credentials you connect.

  • No. Get Message reads labels and metadata but nothing in the toolkit writes them, and there is no delete, archive or move action. Lyro reads and sends; mailbox housekeeping stays in AgentMail.

  • A message ID from List Messages. That action returns a messages array keyed on message_id and timestamp, and Get Message takes that ID to fetch the full content, so reading one email is always two calls rather than one.

Every action available in Agent mail

All 5 actions your agent can call on Agent mail, straight from the live MCP connection.

  • Create inbox

    Create a new AgentMail inbox via API.

  • Get message

    Retrieve the complete details of a specific email message from an AgentMail inbox.

  • List inboxes

    List all inboxes available to the authenticated AgentMail account.

  • List messages

    List messages from an AgentMail inbox.

  • Send email

    Send an email using AgentMail API.

The tools Agent mail sits next to

Same connection, same setup. Pick the next one your team already uses.

  • Chatworkarrow_outward

    Chatwork

    Posts messages and files into rooms, reads history and unread counts, opens and closes assigned tasks, and sets up rooms, members and invite links.

  • Discordbotarrow_outward

    Discordbot

    Replies in channel and spins up threads, reads recent and pinned messages for context, grants member roles, and applies moderation actions on a report.

  • Mailersendarrow_outward

    Mailersend

    Reads the message log behind a delivery question, checks domain verification and API quota, and provisions SMTP users, tokens, and event webhooks.

  • Retellaiarrow_outward

    Retellai

    Reads back what happened on a call, places outbound callbacks, keeps voice agent knowledge bases current, and batch tests an agent before it ships.

  • Superchatarrow_outward

    Superchat

    Creates and updates contact records, finds the thread a customer means with its channel and status, and keeps inboxes, labels, and webhooks accurate.

  • Webexarrow_outward

    Webex

    Reads space history, posts and targets messages, manages team and space membership, and registers webhooks in Webex.

Browse every integration
Support agent working at a laptop next to the Lyro mascot

Ready to connect Agent mail?

Authorize the account and your agent has all 5 actions from the first conversation.

Connect Agent mailTalk to sales
Connect Agent mailTalk to sales
Support agent working at a laptop next to the Lyro mascot