Agent mail

Agent mail MCP integration

Provisions inboxes, lists and opens messages in full, and sends email from any address on the account.

5actions available

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

  • Send email

    Lyro sends an email through AgentMail to reach customers outside of chat. Support agents offer assistance across multiple channels from a single interface.

  • Create inbox

    Lyro creates a new AgentMail inbox to organize incoming messages by department or topic. Teams manage separate email flows without mixing unrelated conversations.

  • List messages

    Lyro retrieves all messages from an AgentMail inbox so Lyro can respond to queued customer requests. Agents see their full inbox history in one call.

See all 5 actions

How businesses use Agent mail + Lyro

Each card is one request a support team gets, and the Agent mail actions Lyro runs to close it.

  • Read the whole message before replying to it

    Lyro lists the inboxes on the account, pulls the messages in one of them and opens a single message with its body, attachments, labels and metadata, so the reply answers the message rather than the subject line.

    List InboxesList MessagesGet Message
  • Send from an address that belongs to the agent

    Lyro provisions a new AgentMail inbox when a workflow needs its own address and sends from it, so automated mail does not go out through a shared human mailbox.

    Create InboxSend Email

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Agent mail actions it has and picks the ones a request needs.

  1. 01

    Connect Agent mail

    Authorize the Agent mail account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.

  2. 02

    Tell your agent what you need

    Describe the job the way you would hand it to a teammate. Lyro maps it to the Agent mail actions that close it and chains as many as the request needs.

  3. 03

    Watch it work

    The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.

    Get started free
Agent mail · Lyro

Everything else about Agent mail

Setup, permissions, and the limits of what Lyro can do inside Agent mail.

  • Lyro already answers customers over email on your existing help desk. An AgentMail inbox is a separate address it owns outright, created with Create Inbox and sent from with Send Email, which fits agent-to-service correspondence such as vendor forms or automated replies that should not enter your support queue.

Every action available in Agent mail

All 5 actions your agent can call on Agent mail, straight from the live MCP connection.

  • Create inbox

    Create a new AgentMail inbox via API.

  • Get message

    Retrieve the complete details of a specific email message from an AgentMail inbox.

  • List inboxes

    List all inboxes available to the authenticated AgentMail account.

  • List messages

    List messages from an AgentMail inbox.

  • Send email

    Send an email using AgentMail API.

Ready to connect Agent mail?

Authorize the account and your agent has all 5 actions from the first conversation.

Support agent working at a laptop next to the Lyro mascot