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Webex

Webex MCP integration

Reads space history, posts and targets messages, manages team and space membership, and registers webhooks in Webex.

Connect WebexSee all integrations

26actions available

  1. Home/
  2. Integrations/
  3. Webex

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

  • Create message

    Lyro posts a message to a Webex room or direct person. Agents reach customers in Webex without leaving the support interface.

  • Create room

    Lyro creates a new Webex room for collaboration. Agents instantly spawn team spaces for customer problem-solving.

  • Update membership

    Lyro changes a member's moderator or monitor status in a room. Agents adjust permissions for customer access control.

See all 26 actions

How businesses use Webex + Lyro

Each card is one request a support team gets, and the Webex actions Lyro runs to close it.

  • forum

    Answer from what a Webex space already said

    Lyro pulls messages from a room filtered by time window or mention, opens the specific message for full content, and checks the room metadata, so a question that was answered last week is not asked again.

    List MessagesGet Message DetailsGet Room Details
  • chat

    Spin up a space and post the first update

    Lyro creates the room for the incident or project, posts the opening message with markdown, files, or a card attachment, and can attach the room to a team so the right people already have visibility.

    Create RoomCreate MessageUpdate Room
  • group

    Keep team and space membership current

    Lyro adds a person to a team by email, lists who is already a member with their moderator status, and promotes or demotes a member when responsibilities move.

    Create Team MembershipList Team MembershipsUpdate Membership
  • webhook

    React to a Webex event as it happens

    Lyro registers a webhook for the resource and event type you care about, audits what is already listening, and removes the registrations that have gone stale.

    Create WebhookList WebhooksDelete Webhook

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Webex actions it has and picks the ones a request needs.

  1. 01

    Connect Webex

    Authorize the Webex account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.

  2. 02

    Tell your agent what you need

    Describe the job the way you would hand it to a teammate. Lyro maps it to the Webex actions that close it and chains as many as the request needs.

  3. 03

    Watch it work

    The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.

    Get started free

Webex · Lyro

What can you do in Webex without me setting anything up?

These, right away:

  • Create team
  • Get team details
  • Delete membership

Great, let's start with the first one.

Ask Lyro anything...

FAQ

Everything else about Webex

Setup, permissions, and the limits of what Lyro can do inside Webex.

  • Yes. Create Message accepts a roomId or a private recipient by personId or personEmail, so Lyro can send a direct message to the person who needs it. The same action supports plain text, markdown, files, and card attachments, so a structured update does not have to become a wall of text.

  • Webex removes the caller from the room instead of deleting it - a deliberate safety measure, since deleted rooms cannot be recovered. So Delete Room only actually destroys a space when the connected account moderates it, and Lyro cannot wipe a space someone else owns.

  • No. This toolkit covers teams, spaces, memberships, messages, people, and webhooks - there is no meeting or recording action in it. Lyro can create the space a meeting is discussed in and post the follow-up, but the meeting itself is scheduled in Webex.

  • The Webex API requires the title parameter on every room update, even when the only change is isLocked or teamId. Lyro reads the current title with Get Room Details and passes it back unchanged, so a lock or team reassignment does not accidentally rename the space.

Every action available in Webex

All 26 actions your agent can call on Webex, straight from the live MCP connection.

  • Create team

    Creates a new Webex team and automatically adds the authenticated user as a member.

  • Get team details

    Retrieve details for a specific team by teamId.

  • List teams

    Lists all teams the authenticated user belongs to.

  • List webhooks

    Lists all webhooks registered for the authenticated user or organization.

  • Create message

    Post a message to a Webex room or person.

  • Create room

    Creates a new Webex room for team collaboration.

  • Create team membership

    Add a person to a Webex team by personId or personEmail.

  • Delete membership

    Delete a Webex membership by its unique identifier.

  • Delete message

    Delete a Webex message by its unique identifier.

  • Delete room

    Deletes a Webex room by its ID.

  • Get membership details

    Retrieve details for a specific membership.

  • Get message details

    Retrieve details for a specific message.

  • Get team membership details

    Retrieve details for a specific team membership.

  • List memberships

    List memberships in Webex rooms.

  • List messages

    List messages in a room.

  • List rooms

    List rooms the authenticated user belongs to.

  • List team memberships

    List all memberships for a specific team.

  • Get person details

    Retrieves detailed profile information for a specific person by their ID.

  • List people

    List people in your organization.

  • Get room details

    Retrieve details for a specific room.

  • Update membership

    Updates a Webex room membership by ID to change moderator or monitor status.

  • Update room

    Update a room's title, lock status, or team association.

  • Update team

    Update a team's name by teamId.

  • Create webhook

    Creates a Webex webhook to receive real-time event notifications via HTTP POST requests to your specified URL.

  • Delete webhook

    Delete a specific webhook.

  • Get webhook details

    Retrieves detailed information about a specific Webex webhook by its ID.

The tools Webex sits next to

Same connection, same setup. Pick the next one your team already uses.

  • Dialpadarrow_outward

    Dialpad

    Pulls call transcripts, sends SMS confirmations, books callbacks when the queue is long, and checks live call center staffing before quoting a wait time.

  • Google Meetarrow_outward

    Google Meet

    Creates meeting spaces with set access rules, reports who joined and for how long, pulls transcripts, and finds past conference records.

  • Pushbulletarrow_outward

    Pushbullet

    Pushes notes, links, and files to a chosen device or channel, opens and mutes chats, and clears out old pushes.

  • Share pointarrow_outward

    Share point

    Searches sites for a document, uploads files into the right library, updates list items, and issues scoped sharing links.

  • Tldvarrow_outward

    Tldv

    Finds the right recorded meeting, reads back its transcript and highlights, and retrieves or imports the recording file on request.

  • Zuliparrow_outward

    Zulip

    Reads threaded topics, sends and schedules messages, manages channel subscriptions, and watches the event queue so new Zulip activity triggers the next step.

Browse every integration
Support agent working at a laptop next to the Lyro mascot

Ready to connect Webex?

Authorize the account and your agent has all 26 actions from the first conversation.

Connect WebexTalk to sales
Connect WebexTalk to sales
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