Lyro for Zendesk

Add a reliable AI agent directly into your Zendesk workflow

Scale support without moving your team to a new system. Automate up to 67% of conversations from any channel with fast, safe setup.

Cove
Borrowell
ADT
Secureframe
Lacoste
Stanley
Wasatch
Displate
Cove
Borrowell
ADT
Secureframe
Lacoste
Stanley
Wasatch
Displate

Everything your team needs for trustworthy automation

Boost effectiveness of your current helpdesk

Boost effectiveness of your current helpdesk

Connect the AI agent to Zendesk through a secure API. Keep your queues, views, and team structure exactly as they are. No migration, just instant automation.

Train an AI agent that matches your best support rep

Train an AI agent that matches your best support rep

Teach the Agent your knowledge, tone, and service rules. Every answer stays grounded in verified sources, so you get consistent, trustworthy resolutions.

Let Lyro handle conversations on all your channels

Let Lyro handle conversations on all your channels

Let the Agent respond to tickets from live chat, email, and social messaging. Each reply is personalized, fast, and aligned with your brand standards.

Cut cost, not customer experience

Cut cost, not customer experience

Stop paying for overpriced AI agents. Scale customer service with high quality Agent and predictable pricing.

Get implementation support

Get implementation support

Work with Lyro Professional Services to set up deeper workflows, actions, and integrations. Get automation tailored to your processes, whether simple or complex.

Test automation before launch

Test automation before launch

Trial your setup in a dedicated testing space to ensure everything works as intended.

Natural choice to automate Zendesk conversations

Secure solution

Keep your customer data secure with compliant AI agent.

SOC2 and GDPR compliant data handling
Role-based access and permission controls
Secure API connection to your help desk
Secure solution

Deep integration

Natively integrate Lyro with your help desk setup.

Responds on chat, email, and social channels
Triggers workflows and takes action
Escalates to the right team based on your rules
Deep integration

Full control

Train AI exactly like human agents.

Guardrails that prevent hallucinations
Handover rules for unclear or sensitive cases
Full visibility into every conversation
Full control

Professional Services

Automate 67% of conversations and keep high CSAT.

Integration with internal tools and data sources
Quality review and performance optimization
Dedicated implementation specialist and strategic guidance
Professional Services

Performance Analytics

Continuously improve with advanced analysis and dedicated Customer Success Manager.

Resolution rate & CSAT over time
Conversation quality insights
Training data and knowledge gaps
Performance Analytics

Lyro Resolution Rate Guarantee

Our customers get the highest resolution rates without sacrificing customer satisfaction. Our professional services team is here to help you achieve your targets. Get 50% resolution rates with our help or get your money back.