Customer Experience Agent

AI agent that's fast to train and easy to trust

With Lyro you get an AI agent your support team can rely on: trained in minutes, speaks like your brand, takes actions, and fits your workflow.

Cove
Borrowell
ADT
Secureframe
Lacoste
Stanley
Wasatch
Displate
Cove
Borrowell
ADT
Secureframe
Lacoste
Stanley
Wasatch
Displate

Help customers faster with on-brand, accurate replies

Deliver fast, reliable support powered by your own content. The AI agent learns in minutes, responds naturally, and hands off smoothly when a human is needed.

Solve common questions instantly, 24/7, in 45+ languages

Solve common questions instantly, 24/7, in 45+ languages

Use only your verified content — no unrelated or made-up answers

Use only your verified content — no unrelated or made-up answers

Hand off complex questions to a human right away

Hand off complex questions to a human right away

Check performance, refine content, and maintain quality as you scale

Check performance, refine content, and maintain quality as you scale

COVE
COVE
70%

Increase in self-service resolution

"We looked at other AI agent options, but Tidio stood out. While competitors estimated month-long timelines, Tidio could be fully operational within hours."
Brayden TannerCustomer Experience Manager at Cove
Read customer story

Offer instant help across all channels

Bring Lyro into conversations from your site, email, and social channels to deliver quick, consistent responses.

Website
Email
Messenger
Instagram
WhatsApp
Offer instant help across all channels

Connect. Automate. Take action.

Your AI agent connects to your help desk and internal systems to take real action. It fits your processes, not the other way around.

Checking order status
Updating accounts
Triggering workflows
Updating shipping details
Creating tickets
Meeting scheduling
Connect. Automate. Take action.

Turn questions into confident purchase decisions

Connect your product catalog and let Lyro suggest relevant items directly in the chat. Shoppers get quick guidance, from complementary items to exact replacements.

Turn questions into confident purchase decisions

Guide the Agent to act like your team

Shape the Agent with clear, human instructions. From tone and personality to handoff rules and preferred responses, you decide how it communicates. The result is consistent, on-brand support at any scale.

Stay consistent: your brand, your tone, every time
Custom escalation logic for high-value customers
One agent, many personalities, tailored to different audiences
Guide the Agent to act like your team

Designed to fit your workflow from day one

Fit AI into your existing tools. Lyro plugs into your help desk or CRM, and our team can build custom integrations when you need them.

Connect instantly to Intercom, Zendesk, Salesforce, Gorgias, or other platforms

Connect instantly to Intercom, Zendesk, Salesforce, Gorgias, or other platforms

Need a tailored solution? Our Professional Services team can set it up for you

Need a tailored solution? Our Professional Services team can set it up for you

Need a tailored solution? Our Professional Services team can set it up for you

Need a tailored solution? Our Professional Services team can set it up for you

Upgrade your support experience with a trustworthy AI agent

Get human-level support with AI-level efficiency without changing how your team works.