Reliable AI automation starts with expert implementation

Most enterprise deployments are completed within weeks. The Professional Services team takes care of configuration, integrations, testing, and optimization. This keeps the workload light for your internal teams and avoids long, complex rollout cycles.

Lyro is trained only on verified data and follows strict guardrails to ensure accuracy. When the AI agent is unsure, it escalates to a human. Your Success Manager also monitors performance and helps refine workflows so answers stay consistent, helpful, and on-brand.

Lyro can both respond and take action. It can update orders, check account details, trigger workflows, and follow your internal processes. All actions are configured and approved during implementation.

Lyro follows enterprise-level security practices and aligns with SOC2 and GDPR requirements. You control permissions, data access, and AI behavior. Every action the AI agent takes remains visible and traceable, and all decisions are based on approved knowledge sources.

Lyro is trained on your verified knowledge sources, policies, guidelines, and historical conversations. The Professional Services team configures the training, validates accuracy, and ensures the AI agent reflects your tone, processes, and customer service standards across all channels.

Lyro can help you improve response time, automation rate, first contact resolution, workload distribution, cost per ticket, and CSAT. Your Success Manager provides ongoing insights and recommendations to strengthen performance over time.

Enterprise customers receive priority support, a dedicated Success Manager, and full Professional Services coverage. This includes onboarding, workflow reviews, quality monitoring, and ongoing optimization tailored to your organization.