Multichannel Customer Experience
Automate conversations across every channel
Deliver fast, accurate support with Lyro AI agent on every channel your customers use. Bring every message from your website’s live chat, email, Instagram, Messenger, and WhatsApp into one clear workflow.
Quality proven by real results
of inquiries automated with Lyro AI agent
reliable answers with no made-up data
decrease in average response time
One AI agent for all your support channels
Offer real-time support on your website
Give visitors instant answers through your website's widget.
Let Lyro handle your email replies
Connect your inboxes and manage customer emails from one place.
Offer instant WhatsApp support
Answer WhatsApp questions instantly and give customers quick, reliable updates.
Respond to Instagram DMs effortlessly
Reply in seconds and collect key customer details automatically.
Support customers directly on Messenger
Manage Messenger conversations easily and automate common replies with Lyro.
Naturally helpful conversations
Lyro acts during the flow of real conversations, blending precise AI-driven efficiency with empathetic, human-like interaction.
Increase in self-service resolution
"We looked at other AI agent options, but Tidio stood out. While competitors estimated month-long timelines, Tidio could be fully operational within hours."
Handle customer tasks automatically, everywhere
Let Lyro take care of routine tasks so your team doesn't have to. Smart Actions check orders, qualify leads, route requests, trigger workflows, and surface key account information.
See how the AI agent elevates support
AI agent overview
By guiding customers through clear and efficient conversations, the AI achieves one of the strongest resolution rates on the market.
Shopping assistant
Guides shoppers to relevant products instantly and in real time on your store.
Trust & quality
Deliver accurate responses grounded in your verified data, with full transparency and control.
Build & integrate
Connect to Zendesk, Intercom, Salesforce, Gorgias, or build custom workflows with expert support.
Common questions about multichannel in Lyro AI agent
Bring all your conversations to one AI agent
Offer fast, consistent support across every channel without extra tools or added complexity.
