Lyro Actions
The AI agent that goes beyond replies. Built to get things done.
Customers need more than information. They want real action, and the AI agent handles tasks like order checks and delivery updates instantly within the chat.
































Quality proven by real results
of inquiries automated with Lyro AI agent
reliable answers with no made-up data
decrease in average response time
Reduce manual effort. Accelerate every customer resolution.
Smart Actions operate like specialized teammates. Each one handles a clearly defined task, reducing manual work and keeping support quick and consistent.
Improve customer experience and reduce returns
Let the AI manage common order tasks instantly, without increasing workload or wait times.

Turn visitors into qualified leads around the clock
Capture visitor interest and qualify potential customers without manual effort.

Make account changes easy for every customer
Remove repetitive tasks from your queue while giving users the control they need.


Increase in self-service resolution
"We looked at other AI agent options, but Tidio stood out. While competitors estimated month-long timelines, Tidio could be fully operational within hours."
Turn product conversations into real revenue

Multi-step workflow execution
Updates, lead entries, refunds, and more are handled seamlessly via secure API connections.

Accurate, timely data collection
Data is captured at the ideal point in the conversation, reducing friction and errors.

Informed decisions in real time
The AI agent checks conditions, such as order status, before taking action.

Secure customer data
Every action is performed in-session, keeping sensitive data tightly controlled.

Instantly personalized responses
Lyro uses real-time logic to generate totals, check eligibility, or estimate deliveries.

Naturally helpful conversations
Lyro acts during the flow of real conversations, blending AI-driven efficiency with human-like interaction.
See how the AI agent elevates support

AI agent overview
By guiding customers through clear and efficient conversations, the AI achieves one of the strongest resolution rates on the market.

Shopping assistant
Guides shoppers to relevant products instantly and in real time on your store.

Guidance
Shape an experience that feels natural, with tone and handoff rules tailored to your workflow.

Trust & quality
Deliver accurate responses grounded in your verified data, with full transparency and control.
Common questions about Actions
Build support that delivers both answers and outcomes
From routine questions to multi-step issues, the AI handles the hard parts and frees your team for what matters.
