Lyro Actions

The AI agent that goes beyond replies. Built to get things done.

Customers need more than information. They want real action, and the AI agent handles tasks like order checks and delivery updates instantly within the chat.

Cove
Borrowell
ADT
Secureframe
Lacoste
Stanley
Wasatch
Displate
Cove
Borrowell
ADT
Secureframe
Lacoste
Stanley
Wasatch
Displate

Quality proven by real results

67%

of inquiries automated with Lyro AI agent

100%

reliable answers with no made-up data

97%

decrease in average response time

Reduce manual effort. Accelerate every customer resolution.

Smart Actions operate like specialized teammates. Each one handles a clearly defined task, reducing manual work and keeping support quick and consistent.

Improve customer experience and reduce returns

Let the AI manage common order tasks instantly, without increasing workload or wait times.

Real-time order updates
Shipping address changes for unfulfilled orders
Return initiation and label creation
Instant stock checks
Improve customer experience and reduce returns

Turn visitors into qualified leads around the clock

Capture visitor interest and qualify potential customers without manual effort.

Collect and score lead details
Sync qualified leads to your CRM
Schedule demos and calls
Trigger follow-up emails
Turn visitors into qualified leads around the clock

Make account changes easy for every customer

Remove repetitive tasks from your queue while giving users the control they need.

Update profile information
Modify subscriptions or payment methods
Start secure password resets
Adjust communication preferences
Make account changes easy for every customer
COVE
COVE
70%

Increase in self-service resolution

"We looked at other AI agent options, but Tidio stood out. While competitors estimated month-long timelines, Tidio could be fully operational within hours."
Brayden TannerCustomer Experience Manager at Cove
Read customer story

Turn product conversations into real revenue

Multi-step workflow execution

Multi-step workflow execution

Updates, lead entries, refunds, and more are handled seamlessly via secure API connections.

Accurate, timely data collection

Accurate, timely data collection

Data is captured at the ideal point in the conversation, reducing friction and errors.

Informed decisions in real time

Informed decisions in real time

The AI agent checks conditions, such as order status, before taking action.

Secure customer data

Secure customer data

Every action is performed in-session, keeping sensitive data tightly controlled.

Instantly personalized responses

Instantly personalized responses

Lyro uses real-time logic to generate totals, check eligibility, or estimate deliveries.

Naturally helpful conversations

Naturally helpful conversations

Lyro acts during the flow of real conversations, blending AI-driven efficiency with human-like interaction.

See how the AI agent elevates support

AI Agent Overview

AI agent overview

By guiding customers through clear and efficient conversations, the AI achieves one of the strongest resolution rates on the market.

Discover Lyro
Shopping Assistant

Shopping assistant

Guides shoppers to relevant products instantly and in real time on your store.

Increase conversion rates
Guidance

Guidance

Shape an experience that feels natural, with tone and handoff rules tailored to your workflow.

Learn more
Trust & Quality

Trust & quality

Deliver accurate responses grounded in your verified data, with full transparency and control.

Learn more

Common questions about Actions

Build support that delivers both answers and outcomes

From routine questions to multi-step issues, the AI handles the hard parts and frees your team for what matters.