Lyro for Gorgias

Bring a reliable AI agent into your Gorgias help desk

Automate up to 67% of Gorgias conversations without losing customer satisfaction. Increase sales with personalized recommendations and proactive shopping assistant.

Cove
Borrowell
ADT
Secureframe
Lacoste
Stanley
Wasatch
Displate
Cove
Borrowell
ADT
Secureframe
Lacoste
Stanley
Wasatch
Displate

Everything your team needs for trustworthy automation

Make the most out of your Gorgias setup

Make the most out of your Gorgias setup

Connect Lyro to Gorgias through a secure API. Automate repetitive tasks and increase sales with personalized shopping assistants.

Train an AI agent to any customer service role

Train an AI agent to any customer service role

Shape Lyro's tone, personality, and service rules so it communicates exactly like you need. Create shopping assistant, customer support agent or proactive salesman.

Let Lyro handle Gorgias conversations across all channels

Let Lyro handle Gorgias conversations across all channels

Lyro replies instantly to chat, email, and social messages routed through Gorgias. Customers get clear, helpful responses 24/7, and your team gets fewer repetitive tickets.

Reduce customer service costs while keeping quality high

Reduce customer service costs while keeping quality high

Gorgias AI add-ons can be expensive and limited. Lyro gives you predictable pricing and an AI agent that actually resolves issues instead of deflecting them.

Get hands-on implementation support

Get hands-on implementation support

Our Professional Services team helps you configure workflows, actions, and integrations tailored to your Gorgias environment. You describe the process, we build the automation.

Naturally helpful conversations

Naturally helpful conversations

Lyro acts during the flow of real conversations, blending precise AI-driven efficiency with empathetic, human-like interaction.

Natural choice to automate Gorgias conversations

Secure solution

Keep your customer data secure with compliant AI agent.

SOC2 and GDPR compliant data handling
Role-based access and permission controls
Secure API connection to your help desk
Secure solution

Deep integration

Natively integrate Lyro with your help desk setup.

Responds on chat, email, and social channels
Triggers workflows and takes action
Escalates to the right team based on your rules
Deep integration

Full control

Train AI exactly like human agents.

Guardrails that prevent hallucinations
Handover rules for unclear or sensitive cases
Full visibility into every conversation
Full control

Professional Services

Automate 67% of conversations and keep high CSAT.

Integration with internal tools and data sources
Quality review and performance optimization
Dedicated implementation specialist and strategic guidance
Professional Services

Performance Analytics

Continuously improve with advanced analysis and dedicated Customer Success Manager.

Resolution rate & CSAT over time
Conversation quality insights
Training data and knowledge gaps
Performance Analytics

Lyro Resolution Rate Guarantee

Our customers get the highest resolution rates without sacrificing customer satisfaction. Our professional services team is here to help you achieve your targets. Get 50% resolution rates with our help or get your money back.