AI customer support that stays accurate

Speed matters, but accuracy builds trust. Lyro AI agent uses only your approved content to deliver clear, factual answers that feel natural to customers.

Cove
Borrowell
ADT
Secureframe
Lacoste
Stanley
Wasatch
Displate
Cove
Borrowell
ADT
Secureframe
Lacoste
Stanley
Wasatch
Displate

Credibility and quality proven in real support environments

67%

of inquiries automated with Lyro AI agent

100%

reliable answers with no made-up data

97%

decrease in average response time

Why Lyro performs like your best support teammate

Human-like conversations that build trust

Human-like conversations that build trust

Customers receive natural, helpful replies that mirror a skilled support agent.

Smooth transitions to human support

Smooth transitions to human support

When a conversation needs a human agent, the AI hands it off smoothly.

Industry-leading resolution rate

Industry-leading resolution rate

By guiding customers through clear and efficient conversations, the AI achieves one of the strongest resolution rates on the market.

Knowledge-based responses

Knowledge-based responses

The AI relies only on the information you provide, avoiding guesses or internet sources so every reply stays accurate.

Quality you can track

A detailed analytics dashboard shows how the AI performs, what it resolves, and where you can improve coverage.

Monitor key service metrics sucha as resolution rates and CSAT
Pinpoint knowledge gaps with precision
Use AI-powered recommendations to expand coverage
Improve automation through clear, actionable insights
Quality you can track

You stay in full control

Because the AI uses only your uploaded content, you decide exactly what it knows and how it responds. Nothing updates without your approval.

Choose the tone and personality
Decide when and where the AI interacts with customers
Configure handoff rules for sensitive topics and keywords
View the exact source behind every answer for complete transparency
You stay in full control
Borrowell house
Borrowell
83%

Resolution Rate with Lyro AI agent

"We've seen strong performance in answer and resolution rates. Implementing an AI agent helps us stay lean and agile, while still being able to scale our operations and maintain a high level of service."
Stephen Nadeau
Stephen NadeauSenior Manager of Member Experience at Borrowell
Read customer story

See how the AI agent elevates customer service

AI Agent Overview

AI agent overview

By guiding customers through clear and efficient conversations, the AI achieves one of the strongest resolution rates on the market.

Discover Lyro
Build & Integrate

Build & integrate

Connect to Zendesk, Intercom, Salesforce, Gorgias, or build custom workflows with expert support.

View integrations
Actions

Actions

Handles tasks like order updates or lead qualification without human involvement.

Automate support tasks
Shopping Assistant

Shopping assistant

Guides shoppers to relevant products instantly and in real time on your store.

Increase conversion rates

Common questions about trust and quality

Experience an AI support solution grounded in trust

Join the companies already using this AI agent to deliver consistent, on-point support at scale.