Lyro for Tidio

Use Lyro AI agent inside Tidio helpdesk built for AI-powered support

Automate conversations within an intuitive help desk that enables your team to be more productive. High-quality AI responses, stable connection and smooth collaboration between humans and AI.

Cove
Borrowell
ADT
Secureframe
Lacoste
Stanley
Wasatch
Displate
Cove
Borrowell
ADT
Secureframe
Lacoste
Stanley
Wasatch
Displate

Everything your team needs for trustworthy automation

Get help desk designed for you AI agent

Get help desk designed for you AI agent

Tidio gives Lyro a native environment where humans and AI work together. Improve the effectiveness of customer service with simple setup and helpful AI.

Train AI that feels like a part of your team

Train AI that feels like a part of your team

Teach Lyro your tone, knowledge, and service rules. It uses verified sources, follows your standards, and adapts with feedback to deliver accurate, helpful responses.

Handle omnichannel customer service in one platform.

Handle omnichannel customer service in one platform.

Lyro responds instantly to chat, email, and social messages connected to Tidio. Every conversation stays in one workspace, fully visible and easy to manage.

Lower service costs, not customer satisfaction

Lower service costs, not customer satisfaction

Tidio's lightweight helpdesk combined with Lyro's automation gives you powerful capabilities at a fair, predictable price so you can scale without unexpected cost.

Get hands-on help for advanced workflows

Get hands-on help for advanced workflows

Tidio + Lyro works out of the box, and our Professional Services team can build more complex workflows, connect internal systems, and tailor Lyro's behavior to your needs.

Naturally helpful conversations

Naturally helpful conversations

Lyro acts during the flow of real conversations, blending precise AI-driven efficiency with empathetic, human-like interaction.

Team collaboration

Lightweight help desk. Effective teams.

Get an intuitive workspace designed for modern customer service operations. Start effortlessly and scale with powerful features. Tidio is a native platform for Lyro Agent. You can use it to manage your Lyro AI agent configuration or implement it as your help desk where AI and humans will work together.

Natural choice to automate Tidio conversations

Secure solution

Keep your customer data secure with compliant AI agent.

SOC2 and GDPR compliant data handling
Role-based access and permission controls
Secure API connection to your help desk
Secure solution

Deep integration

Natively integrate Lyro with your help desk setup.

Responds on chat, email, and social channels
Triggers workflows and takes action
Escalates to the right team based on your rules
Deep integration

Full control

Train AI exactly like human agents.

Guardrails that prevent hallucinations
Handover rules for unclear or sensitive cases
Full visibility into every conversation
Full control

Professional Services

Automate 67% of conversations and keep high CSAT.

Integration with internal tools and data sources
Quality review and performance optimization
Dedicated implementation specialist and strategic guidance
Professional Services

Performance Analytics

Continuously improve with advanced analysis and dedicated Customer Success Manager.

Resolution rate & CSAT over time
Conversation quality insights
Training data and knowledge gaps
Performance Analytics

Lyro Resolution Rate Guarantee

Our customers get the highest resolution rates without sacrificing customer satisfaction. Our professional services team is here to help you achieve your targets. Get 50% resolution rates with our help or get your money back.