AI Shopping Assistant
Help customers find the right products instantly
Connect your catalogue and automate proactive product suggestions. Stop missing out on upsell opportunities.
































Turn product conversations into real revenue

Find the right items fast
Help shoppers choose quickly with recommendations that match their needs, variations, or budget.

Available around the clock
Offer product advice 24/7. The AI agent responds instantly, even when your team is offline.

Reduce repetitive work
Free your team from routine product inquiries so they can focus on what matters most.

Turn curiosity into conversions
Move shoppers from interest to purchase with helpful, real-time suggestions.

Increase in self-service resolution
"We looked at other AI agent options, but Tidio stood out. While competitors estimated month-long timelines, Tidio could be fully operational within hours."
From setup to sales in minutes
The AI agent syncs your catalog in real time so every recommendation reflects what's in stock.

Offer product suggestions across every customer channel
Deliver consistent suggestions across all your support and sales channels.

Explore how the AI agent elevates customer service

AI agent overview
By guiding customers through clear and efficient conversations, the AI achieves one of the strongest resolution rates on the market.

Trust & quality
Deliver accurate responses grounded in your verified data, with full transparency and control.

Actions
Handles tasks like order updates or lead qualification without human involvement.

Build & integrate
Connect to Zendesk, Intercom, Salesforce, Gorgias, or build custom workflows with expert support.
Common questions about Shopping Assistant
Increase sales with AI-powered product guidance
Make product discovery effortless with an AI agent trained on your inventory.
