AI Shopping Assistant

Help customers find the right products instantly

Connect your catalogue and automate proactive product suggestions. Stop missing out on upsell opportunities.

Cove
Borrowell
ADT
Secureframe
Lacoste
Stanley
Wasatch
Displate
Cove
Borrowell
ADT
Secureframe
Lacoste
Stanley
Wasatch
Displate

Turn product conversations into real revenue

Find the right items fast

Find the right items fast

Help shoppers choose quickly with recommendations that match their needs, variations, or budget.

Available around the clock

Available around the clock

Offer product advice 24/7. The AI agent responds instantly, even when your team is offline.

Reduce repetitive work

Reduce repetitive work

Free your team from routine product inquiries so they can focus on what matters most.

Turn curiosity into conversions

Turn curiosity into conversions

Move shoppers from interest to purchase with helpful, real-time suggestions.

COVE
COVE
70%

Increase in self-service resolution

"We looked at other AI agent options, but Tidio stood out. While competitors estimated month-long timelines, Tidio could be fully operational within hours."
Brayden TannerCustomer Experience Manager at Cove
Read customer story

From setup to sales in minutes

The AI agent syncs your catalog in real time so every recommendation reflects what's in stock.

Create your Tidio account
Start a trial or pick a plan.
Enable the AI agent
Install Tidio on the website and sync your product feed.
Turn on recommendations
Install Tidio on the website and sync your product feed.
Let it run
Watch it guide shoppers and support your sales automatically.
From setup to sales in minutes

Offer product suggestions across every customer channel

Deliver consistent suggestions across all your support and sales channels.

Website Chat Widget
Instant recommendations for visitors.
Facebook Messenger
Product discovery on your Facebook page.
Instagram
Tailored suggestions in DMs.
WhatsApp
Quick product assistance in WhatsApp messages.
Help Desk
Add recommendations to support tickets.
Offer product suggestions across every customer channel

Explore how the AI agent elevates customer service

AI Agent Overview

AI agent overview

By guiding customers through clear and efficient conversations, the AI achieves one of the strongest resolution rates on the market.

Discover Lyro
Trust & Quality

Trust & quality

Deliver accurate responses grounded in your verified data, with full transparency and control.

Learn more
Actions

Actions

Handles tasks like order updates or lead qualification without human involvement.

Automate support tasks
Build & Integrate

Build & integrate

Connect to Zendesk, Intercom, Salesforce, Gorgias, or build custom workflows with expert support.

View integrations

Common questions about Shopping Assistant

Increase sales with AI-powered product guidance

Make product discovery effortless with an AI agent trained on your inventory.