Lyro for Intercom

Bring a reliable AI agent into your Intercom inbox

Automate up to 67% of conversations without changing tools or workflows. Get fast, accurate answers that feel on-brand from day one.

Cove
Borrowell
ADT
Secureframe
Lacoste
Stanley
Wasatch
Displate
Cove
Borrowell
ADT
Secureframe
Lacoste
Stanley
Wasatch
Displate

Everything your team needs for trustworthy automation

Improve your existing Intercom workflow

Improve your existing Intercom workflow

Connect Lyro to Intercom through a secure API. Lyro AI fits in naturally and starts helping right away.

Train an AI agent that matches your best support rep

Train an AI agent that matches your best support rep

Shape the AI agent to reflect your brand voice and service rules. Lyro uses only approved information and improves with feedback.

Let Lyro handle Intercom conversations across all channels

Let Lyro handle Intercom conversations across all channels

Lyro replies instantly on chat, email, mobile, and social channels connected to Intercom. Customers get quick, personalized support around the clock.

Reduce support costs while keeping quality high

Reduce support costs while keeping quality high

Skip expensive AI add-ons. Lyro offers predictable pricing and high-quality automation that scales with your business.

Get hands-on implementation support

Get hands-on implementation support

Our Professional Services team helps configure workflows, actions, and integrations tailored to your Intercom setup.

Naturally helpful conversations

Naturally helpful conversations

Lyro acts during the flow of real conversations, blending precise AI-driven efficiency with empathetic, human-like interaction.

Natural choice to automate Intercom conversations

Secure solution

Keep your customer data secure with compliant AI agent.

SOC2 and GDPR compliant data handling
Role-based access and permission controls
Secure API connection to your help desk
Secure solution

Deep integration

Natively integrate Lyro with your help desk setup.

Responds on chat, email, and social channels
Triggers workflows and takes action
Escalates to the right team based on your rules
Deep integration

Full control

Train AI exactly like human agents.

Guardrails that prevent hallucinations
Handover rules for unclear or sensitive cases
Full visibility into every conversation
Full control

Professional Services

Automate 67% of conversations and keep high CSAT.

Integration with internal tools and data sources
Quality review and performance optimization
Dedicated implementation specialist and strategic guidance
Professional Services

Performance Analytics

Continuously improve with advanced analysis and dedicated Customer Success Manager.

Resolution rate & CSAT over time
Conversation quality insights
Training data and knowledge gaps
Performance Analytics

Lyro Resolution Rate Guarantee

Our customers get the highest resolution rates without sacrificing customer satisfaction. Our professional services team is here to help you achieve your targets. Get 50% resolution rates with our help or get your money back.