Postgrid

Postgrid MCP integration

Sends the letter, postcard, or cheque a conversation agreed on, cancels one before it prints, maintains mail templates, and tracks recipient responses.

Connect PostgridSee all integrations

60actions available

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

  • Create contact

    Lyro creates a new contact in PostGrid during a customer conversation. Marketing teams add addresses instantly without switching tools.

  • Cancel cheque with note

    Lyro cancels a cheque order and adds a cancellation note. Finance teams resolve payment issues immediately with documentation.

  • Get contact

    Lyro retrieves a contact's details from PostGrid. Agents confirm mailing addresses and contact info without navigating PostGrid.

See all 60 actions

How businesses use Postgrid + Lyro

Each card is one request a support team gets, and the Postgrid actions Lyro runs to close it.

  • Send the physical piece the conversation agreed on

    Lyro creates and sends the letter, drops a postcard to the same recipient, or issues a cheque when a refund has to arrive as paper rather than a bank transfer.

    Create LetterCreate PostcardCreate Cheque

  • Pull it back before it reaches the printer

    When a customer corrects an address or cancels an order minutes later, Lyro checks the piece's status and cancels it with a note recording why, so the reason is on the order rather than in someone's inbox.

    Get ChequeCancel Cheque with NoteCancel Postcard With Note

  • Keep the mail templates and contacts current

    Lyro creates a reusable HTML template, updates the one whose wording or pricing has changed, and adds the recipient as a contact so the next send does not re-enter the address.

    Create TemplateUpdate TemplateCreate Contact

  • Find out whether the mail did anything

    Lyro sets up a tracked URL for the piece, reads the visits recorded against it, and updates the redirect or expiry when a campaign moves on, so a print run is measured rather than assumed.

    Create TrackerList Tracker VisitsUpdate Tracker

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Postgrid actions it has and picks the ones a request needs.

  1. 01

    Connect Postgrid

    Authorize the Postgrid account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.

  2. 02

    Tell your agent what you need

    Describe the job the way you would hand it to a teammate. Lyro maps it to the Postgrid actions that close it and chains as many as the request needs.

  3. 03

    Watch it work

    The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.

    Get started free
Postgrid · Lyro

Everything else about Postgrid

Setup, permissions, and the limits of what Lyro can do inside Postgrid.

  • Only while it is still in ready status. Cancel Cheque and Cancel Postcard work on orders that have not moved into processing, and the with-note variants record the reason on the order. Past that point the toolkit offers no reversal, so Lyro says so plainly instead of promising a recall it cannot make.

Every action available in Postgrid

All 60 actions your agent can call on Postgrid, straight from the live MCP connection.

  • Cancel box

    Cancel a box order by its ID.

  • Cancel cheque

    Cancel a cheque order by its ID.

  • Cancel cheque with note

    Cancel a cheque order with a cancellation note.

  • Cancel postcard

    Cancel a postcard order.

  • Cancel postcard with note

    Cancel a postcard order with an optional cancellation note.

  • Cancel return envelope order

    Cancel a return envelope order.

  • Create_bank_account

    Create a new bank account for print & mail service.

  • Create box

    Create a box mailing order for letters with plastic cards or cheques.

  • Create cheque

    Create a cheque order for physical cheque mailing.

  • Create contact

    Create a new contact in PostGrid.

  • Create letter

    Create and send a letter via PostGrid.

  • Create postcard

    Create and send a postcard via PostGrid.

  • Create return envelope

    Create a return envelope for mail recipients to respond.

  • Create return envelope order

    Create a batch order of return envelopes to be printed and delivered.

  • Create template

    Create a new mail template in PostGrid.

  • Create template editor session

    Create a template editor session for interactive template editing.

  • Create tracker

    Create a tracker for monitoring mail delivery status via URL tracking.

  • Create webhook

    Create a new webhook to receive order event notifications.

  • Delete bank account

    Delete a bank account by its ID.

  • Delete contact

    Delete a contact by its ID.

  • Delete template

    Delete a template by its ID.

  • Delete template editor session

    Delete a template editor session by its ID.

  • Delete tracker

    Delete a tracker by its ID.

  • Delete webhook

    Delete a webhook subscription.

  • Fill test return envelope order

    Fill a test return envelope order for testing purposes.

  • Get bank account

    Retrieve a bank account.

  • Get box

    Retrieve a specific box order by ID.

  • Get cheque

    Retrieve a specific cheque by ID.

  • Get contact

    Retrieve a contact.

  • Get letter

    Retrieve a letter.

The tools Postgrid sits next to

Same connection, same setup. Pick the next one your team already uses.

Browse every integration

Ready to connect Postgrid?

Authorize the account and your agent has all 60 actions from the first conversation.

Connect PostgridTalk to sales
Support agent working at a laptop next to the Lyro mascot