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Postgrid

Postgrid MCP integration

Sends the letter, postcard, or cheque a conversation agreed on, cancels one before it prints, maintains mail templates, and tracks recipient responses.

Connect PostgridSee all integrations

60actions available

  1. Home/
  2. Integrations/
  3. Postgrid

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

  • Create contact

    Ayro creates a new contact in PostGrid during a customer conversation. Marketing teams add addresses instantly without switching tools.

  • Cancel cheque with note

    Ayro cancels a cheque order and adds a cancellation note. Finance teams resolve payment issues immediately with documentation.

  • Get contact

    Ayro retrieves a contact's details from PostGrid. Agents confirm mailing addresses and contact info without navigating PostGrid.

See all 60 actions

How businesses use Postgrid + Lyro

Each card is one request a support team gets, and the Postgrid actions Lyro runs to close it.

  • mail

    Send the physical piece the conversation agreed on

    Ayro creates and sends the letter, drops a postcard to the same recipient, or issues a cheque when a refund has to arrive as paper rather than a bank transfer.

    Create LetterCreate PostcardCreate Cheque
  • task_alt

    Pull it back before it reaches the printer

    When a customer corrects an address or cancels an order minutes later, Ayro checks the piece's status and cancels it with a note recording why, so the reason is on the order rather than in someone's inbox.

    Get ChequeCancel Cheque with NoteCancel Postcard With Note
  • checklist

    Keep the mail templates and contacts current

    Ayro creates a reusable HTML template, updates the one whose wording or pricing has changed, and adds the recipient as a contact so the next send does not re-enter the address.

    Create TemplateUpdate TemplateCreate Contact
  • link

    Find out whether the mail did anything

    Ayro sets up a tracked URL for the piece, reads the visits recorded against it, and updates the redirect or expiry when a campaign moves on, so a print run is measured rather than assumed.

    Create TrackerList Tracker VisitsUpdate Tracker

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Postgrid actions it has and picks the ones a request needs.

  1. 01

    Connect Postgrid

    Authorize the Postgrid account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.

  2. 02

    Tell your agent what you need

    Describe the job the way you would hand it to a teammate. Lyro maps it to the Postgrid actions that close it and chains as many as the request needs.

  3. 03

    Watch it work

    The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.

    Get started free

Postgrid · Lyro

What can you do in Postgrid without me setting anything up?

These, right away:

  • Create box
  • Get bank account
  • Cancel box

Great, let's start with the first one.

Ask Lyro anything...

FAQ

Everything else about Postgrid

Setup, permissions, and the limits of what Lyro can do inside Postgrid.

  • Only while it is still in ready status. Cancel Cheque and Cancel Postcard work on orders that have not moved into processing, and the with-note variants record the reason on the order. Past that point the toolkit offers no reversal, so Ayro says so plainly instead of promising a recall it cannot make.

  • Yes. Progress Test Cheque, Progress Test Postcard, and Progress Test Box step a test order through its processing stages so webhook handlers can be exercised end to end, and Fill Test Return Envelope Order simulates a return envelope coming back. Nothing is printed or posted.

  • A bank account registered with the print and mail service. Create Bank Account adds one, List Bank Accounts and Get Bank Account show what is configured, and Create Cheque draws against it - so Ayro can confirm which account a cheque will be drawn on before it goes out.

  • List Webhook Events returns the events PostGrid recorded, and List Webhook Invocations returns the previous calls to your endpoint with the response status codes it gave back. That separates a webhook that never fired from one your endpoint rejected.

Every action available in Postgrid

All 60 actions your agent can call on Postgrid, straight from the live MCP connection.

  • Cancel box

    Cancel a box order by its ID.

  • Cancel cheque

    Cancel a cheque order by its ID.

  • Cancel cheque with note

    Cancel a cheque order with a cancellation note.

  • Cancel postcard

    Cancel a postcard order.

  • Cancel postcard with note

    Cancel a postcard order with an optional cancellation note.

  • Cancel return envelope order

    Cancel a return envelope order.

  • Create_bank_account

    Create a new bank account for print & mail service.

  • Create box

    Create a box mailing order for letters with plastic cards or cheques.

  • Create cheque

    Create a cheque order for physical cheque mailing.

  • Create contact

    Create a new contact in PostGrid.

  • Create letter

    Create and send a letter via PostGrid.

  • Create postcard

    Create and send a postcard via PostGrid.

  • Create return envelope

    Create a return envelope for mail recipients to respond.

  • Create return envelope order

    Create a batch order of return envelopes to be printed and delivered.

  • Create template

    Create a new mail template in PostGrid.

  • Create template editor session

    Create a template editor session for interactive template editing.

  • Create tracker

    Create a tracker for monitoring mail delivery status via URL tracking.

  • Create webhook

    Create a new webhook to receive order event notifications.

  • Delete bank account

    Delete a bank account by its ID.

  • Delete contact

    Delete a contact by its ID.

  • Delete template

    Delete a template by its ID.

  • Delete template editor session

    Delete a template editor session by its ID.

  • Delete tracker

    Delete a tracker by its ID.

  • Delete webhook

    Delete a webhook subscription.

  • Fill test return envelope order

    Fill a test return envelope order for testing purposes.

  • Get bank account

    Retrieve a bank account.

  • Get box

    Retrieve a specific box order by ID.

  • Get cheque

    Retrieve a specific cheque by ID.

  • Get contact

    Retrieve a contact.

  • Get letter

    Retrieve a letter.

The tools Postgrid sits next to

Same connection, same setup. Pick the next one your team already uses.

  • ActiveTrailarrow_outward

    ActiveTrail

    Checks subscription state and activity before replying, updates contacts and groups from a conversation, and reads delivery and bounce detail.

  • Curatedarrow_outward

    Curated

    Finds a publication, reads sent issues with their open and click rates, adds links to the collection, and opens the next draft issue.

  • Heyreacharrow_outward

    Heyreach

    Checks whether a prospect already sits in a list, adds and tags new leads in batches, and reports campaign reply and engagement figures.

  • Mailercloudarrow_outward

    Mailercloud

    Creates recipient lists, searches the contacts already on one, and manages the custom properties that hold contact data.

  • Piggyarrow_outward

    Piggy

    Checks credit balances, validates voucher codes, awards credits, and merges duplicate loyalty contacts mid-conversation.

  • Shorten restarrow_outward

    Shorten rest

    Creates and edits short aliases, reports the click records behind them, and retires links that should stop resolving.

Browse every integration
Support agent working at a laptop next to the Lyro mascot

Ready to connect Postgrid?

Authorize the account and your agent has all 60 actions from the first conversation.

Connect PostgridTalk to sales
Connect PostgridTalk to sales
Support agent working at a laptop next to the Lyro mascot