ActiveTrail

ActiveTrail MCP integration

Checks subscription state and activity before replying, updates contacts and groups from a conversation, and reads delivery and bounce detail.

162actions available

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

  • Create contact

    Lyro creates a new ActiveTrail contact from the details captured during a conversation. The person is on the list straight away, without anyone re-typing their email into a separate form.

  • Add group member

    Lyro adds an existing contact to an ActiveTrail group so they start receiving the right campaigns. Segmenting happens as the conversation ends, not in a weekly clean-up.

  • List SMS campaigns

    Lyro pulls the ActiveTrail SMS campaigns matching a date range or search term. Support can tell a customer exactly which message they were sent and when.

See all 162 actions

How businesses use ActiveTrail + Lyro

Each card is one request a support team gets, and the ActiveTrail actions Lyro runs to close it.

  • Check where the contact stands before replying

    Lyro reads whether the person is still subscribed, what they have recently opened or clicked, and which mailing lists they sit on, so the answer matches what they are actually receiving.

    Get Contacts Subscription StatusGet Contact ActivityGet Contact's Mailing Lists
  • Update the contact from the conversation

    Lyro creates the contact if they are new, corrects the details they just confirmed, and adds them to the group that matches the interest they described.

    Create ContactUpdate Contact DetailsCreate Or Update Group Member
  • Explain why a message did not arrive

    When someone says they never got the email, Lyro reads the campaign report, checks the bounce type recorded against their address, and looks at whether a spam complaint was logged.

    Get Campaign ReportGet Campaign Bounced Emails By TypeGet Campaign Spam Complaints
  • Pick up what an SMS campaign started

    Lyro reads the two-way SMS replies a campaign generated and its delivery summary, so a customer who answered a marketing text gets a real response rather than silence.

    Get Two-Way SMS RepliesList SMS CampaignsGet SMS Campaign Report Summary

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the ActiveTrail actions it has and picks the ones a request needs.

  1. 01

    Connect ActiveTrail

    Authorize the ActiveTrail account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.

  2. 02

    Tell your agent what you need

    Describe the job the way you would hand it to a teammate. Lyro maps it to the ActiveTrail actions that close it and chains as many as the request needs.

  3. 03

    Watch it work

    The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.

    Get started free
ActiveTrail · Lyro

Everything else about ActiveTrail

Setup, permissions, and the limits of what Lyro can do inside ActiveTrail.

  • Not directly - the toolkit has no send action. It can build the campaign from an approved template with Create Campaign From Template and set the timing with Update Campaign Scheduling, leaving the send itself to ActiveTrail on that schedule.

Every action available in ActiveTrail

All 162 actions your agent can call on ActiveTrail, straight from the live MCP connection.

  • Add group member

    Add a member to a group in ActiveTrail.

  • Get contact growth

    Retrieve executive report on contact growth showing daily active and inactive contact growth.

  • Create or update group member

    Create or update a member in a group.

  • Create a new group

    Create a new group in ActiveTrail.

  • Create contact

    Create a new contact in ActiveTrail.

  • Create content category

    Create a new content category in ActiveTrail account.

  • Create new mailing list

    Create a new mailing list in ActiveTrail.

  • Create order

    Create new orders in ActiveTrail commerce system.

  • Create smart code site

    Create a new Smart Code site in ActiveTrail.

  • Create webhook

    Create a new webhook for event notifications in ActiveTrail.

  • Delete content category

    Delete a specific content category by ID.

  • Delete group member

    Delete a group member by ID.

  • Delete automations

    Delete one or more automations from Active Trail.

  • Delete campaign

    Remove a campaign from ActiveTrail account.

  • Delete contact

    Remove a contact from the ActiveTrail account.

  • Delete group by ID

    Delete a group by ID.

  • Delete group member

    Remove a member from a group in ActiveTrail.

  • Delete mailing list

    Remove a mailing list from ActiveTrail account.

  • Delete mailing list member

    Remove a member from a mailing list in ActiveTrail.

  • Delete smart code site

    Remove a Smart Code site from ActiveTrail.

  • Delete template

    Remove a template from ActiveTrail account.

  • Delete template category

    Delete a template category by ID.

  • Delete webhook parameter

    Delete a given webhook parameter from your account's webhook configuration.

  • Get account balance

    Retrieve email and SMS credit balance for the account.

  • Get specific content category

    Retrieve specific category details by ID.

  • Get activecommerce integration data

    Retrieve the account's ActiveCommerce integration data.

  • Get account merge status

    Check if the account has awaited merges.

  • Get list of all SMS campaign clickers

    Retrieve all contacts who clicked on links in an SMS campaign.

  • Get all campaign reports

    Retrieve a full overview of all campaign reports with comprehensive metrics.

  • Get all groups

    Retrieve the full list of account groups with pagination and filtering.

Ready to connect ActiveTrail?

Authorize the account and your agent has all 162 actions from the first conversation.

Support agent working at a laptop next to the Lyro mascot