Piggy

Piggy MCP integration

Checks credit balances, validates voucher codes, awards credits, and merges duplicate loyalty contacts mid-conversation.

14actions available

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

  • Send contact verification email

    Lyro sends a verification email to a Piggy contact to confirm their identity. Contacts prove they own their email address without you manually checking back.

  • Get contact's credit balance

    Lyro looks up a customer's current reward credit balance in Piggy. Support agents instantly tell customers how many points they've earned without logging into Piggy.

  • Claim anonymous contact

    Lyro links an anonymous contact record to a real email address when the customer identifies themselves. Loyalty data consolidates under one profile instead of fragmenting across anonymous accounts.

See all 14 actions

How businesses use Piggy + Lyro

Each card is one request a support team gets, and the Piggy actions Lyro runs to close it.

  • Settle a balance or voucher question on the spot

    Lyro reads the contact's current credit balance and looks up a voucher by code to confirm whether it is valid or already redeemed, so a shopper gets a definite answer instead of a ticket.

    Get Contact's Credit BalanceFind Voucher By CodeList Perks
  • Award credits and issue vouchers for a promotion

    Lyro creates a credit reception for a contact based on a purchase or a fixed amount and generates a voucher batch for a promotion, ensuring the product record exists first.

    Create Credit ReceptionCreate Vouchers BatchFind Or Create Products
  • Consolidate duplicate loyalty records

    When one customer holds two records, Lyro merges the source contact into the destination so attributes, balances, and transactions move across, then renames or deactivates the identifier that caused the split.

    Merge ContactsUpdate Contact IdentifiersCreate Contact Attribute
  • Verify who is asking before touching a balance

    Lyro sends the contact a verification email, issues an auth token once identity is confirmed, and claims an anonymous contact onto a real address so points earned before signup follow the customer.

    Send Contact Verification EmailGet Contact Auth TokenClaim Anonymous Contact

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Piggy actions it has and picks the ones a request needs.

  1. 01

    Connect Piggy

    Authorize the Piggy account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.

  2. 02

    Tell your agent what you need

    Describe the job the way you would hand it to a teammate. Lyro maps it to the Piggy actions that close it and chains as many as the request needs.

  3. 03

    Watch it work

    The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.

    Get started free
Piggy · Lyro

Everything else about Piggy

Setup, permissions, and the limits of what Lyro can do inside Piggy.

  • Batch creation in Piggy is asynchronous. Create Vouchers Batch returns a PENDING status immediately and the codes are generated afterwards, so Lyro reports the batch as queued rather than reading individual codes back in the same turn.

Every action available in Piggy

All 14 actions your agent can call on Piggy, straight from the live MCP connection.

  • Claim anonymous contact

    Claim an anonymous contact by associating it with a real email address.

  • Create contact attribute

    Create a custom Contact Attribute.

  • Create credit reception

    Create a credit reception for a contact.

  • Create vouchers batch

    Create a batch of vouchers for a promotion.

  • Find or create products

    Find an existing product by external_identifier or create a new one if it doesn't exist.

  • Find voucher by code

    Find a voucher by its unique code.

  • Get contact auth token

    Get an auth token for a Contact.

  • Get contact's credit balance

    Get a Contact's credit balance.

  • List forms

    List all forms in the Piggy account.

  • List perks

    List all available perks in Piggy.

  • Merge contacts

    Merges a source contact into a destination contact in Piggy's CRM.

  • Send contact verification email

    Send a verification email to a Piggy contact for identity verification.

  • Update bookings

    Update an existing booking in Piggy.

  • Update contact identifiers

    Update a contact identifier in Piggy.

Ready to connect Piggy?

Authorize the account and your agent has all 14 actions from the first conversation.

Support agent working at a laptop next to the Lyro mascot