Can a customer have their activity notification taken off the site?

Yes, and in one exchange. Search Event locates the record by external_id or email_address, and Delete Fomo Event permanently removes it from the application, so Lyro can honour the request while the customer is still in the conversation rather than raising a ticket for it.

Does an event need a template before Lyro can create it?

Yes. Events are created against a notification template referenced by event_type_id, which defines the message structure. Create Fomo Template builds one when a new activity type appears, with markdown formatting, custom images, avatar support, and IP-based location mapping.

Can Lyro change how the Fomo widget looks on the site?

It can. Update Application Settings covers display configuration, notification behaviour, theme, position, and UTM tracking parameters. That is an application-wide change affecting every visitor, so it is worth putting behind a human approval rather than leaving it to a chat request.

What performance data can Lyro report on?

Get Fomo Statistics returns notification impressions, clicks, and conversion data for a date range you specify, which is enough to compare two periods or check whether a settings change moved anything. Per-visitor session data is not part of this toolkit.

Fomo MCP integration

Publishes activity notifications from a template, finds an event by external ID or email, corrects or removes it, and reports on performance.

Connect Fomo See all integrations

9actions available

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

Create fomo event
Lyro creates a new social proof event in Fomo instantly. Marketing captures live customer activity and milestones without manual data entry.
Search event
Lyro searches for a Fomo event by external ID or email address. Agents verify social proof notifications are active and performing.
Update fomo event
Lyro updates an existing Fomo event with new details. Teams adjust live campaigns and notifications in real time during conversations.

See all 9 actions

How businesses use Fomo + Lyro

Each card is one request a support team gets, and the Fomo actions Lyro runs to close it.

Publish a social proof notification as the activity happens
Lyro creates the event against the right notification template with the customer's details and location, then reads it back to confirm what will appear on the site.
Create Fomo EventCreate Fomo TemplateGet Fomo Event
Find the notification tied to one customer
Lyro searches by external ID or email address to return the full event record, or pages through the application's events when the question is about a period rather than a person.
Search EventGet Fomo EventList Fomo Events
Correct or pull down a notification that is wrong
Lyro edits an event's name, title, location, or custom fields when the details changed, and permanently deletes the notification when it should not be shown at all.
Update Fomo EventDelete Fomo EventSearch Event
Report on how the notifications are performing
Lyro pulls impressions, clicks, and conversion data for a date range and can adjust widget theme, position, timing, or UTM parameters when the numbers argue for a change.
Get Fomo StatisticsUpdate Application SettingsList Fomo Events

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Fomo actions it has and picks the ones a request needs.

01
Connect Fomo
Authorize the Fomo account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.
02
Tell your agent what you need
Describe the job the way you would hand it to a teammate. Lyro maps it to the Fomo actions that close it and chains as many as the request needs.
03
Watch it work
The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.
Get started free

Fomo · Lyro

Everything else about Fomo

Setup, permissions, and the limits of what Lyro can do inside Fomo.

Yes, and in one exchange. Search Event locates the record by external_id or email_address, and Delete Fomo Event permanently removes it from the application, so Lyro can honour the request while the customer is still in the conversation rather than raising a ticket for it.

Every action available in Fomo

All 9 actions your agent can call on Fomo, straight from the live MCP connection.

Create fomo event
Create a new social proof event in Fomo.
Create fomo template
Create a Template (Event Type) in Fomo.
Delete fomo event
Delete a Fomo event by ID.
Get fomo event
Retrieve a single event by ID from Fomo.
Get fomo statistics
Fetch notification impressions, clicks, and conversion data for your Fomo application.
List fomo events
Retrieve all notification events from your Fomo application.
Search event
Search for a specific Fomo event by external_id or email_address.
Update application settings
Update Fomo application settings including display configuration, notification behavior, theme, position, and UTM tracking parameters.
Update fomo event
Update an existing Fomo event.