How large a Simplero import can Lyro run in one request?

Bulk Subscribe To List takes up to 1,000 subscribers per request and runs asynchronously, returning a token instead of a result. Lyro polls Get Async Request Status with that token, so it reports the import as finished only once Simplero confirms it, not the moment the call is accepted.

Does Lyro see custom admin roles as well as the built-in ones?

Yes. Get Admin Roles returns the standard set - Co-Owner, Admin, Basic admin, Assistant, Support specialist, Affiliate manager - plus any custom roles, which Simplero saves on the Skyrocket plan. Lyro reports whichever roles that account actually has rather than a fixed list.

Which Simplero actions need explicit permission from the person?

Update Contact Credentials changes a contact's login email and name and is documented as being used only with that contact's consent, so it belongs behind an explicit confirmation in the conversation. Remove Administrator is the other one worth gating, since it deletes an administratorship outright.

Which identifier does Lyro use to match a contact?

Email is the primary handle across the toolkit: Add Tag To Contact, Remove Tag From Contact, Find Contact By Email, and Find Subscription By Email all key off it, and Create Or Update Contact matches on email rather than creating a duplicate. Get Contact By ID is the fallback when the internal ID is known, and returns 404 when nothing matches.

Simplero MCP integration

Finds a subscriber by email, tags and re-segments them mid-conversation, subscribes cohorts in bulk, and reports who holds admin rights.

Connect Simplero See all integrations

19actions available

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

Create or update contact
Lyro creates a new contact or updates an existing contact with the same email in Simplero. Support agents sync customer data instantly without switching to separate tools.
Add tag to contact
Lyro adds tags to a contact identified by email address. Agents segment customers on the fly and trigger automations based on conversation context.
Get invoices
Lyro retrieves invoice information with optional filtering by date and invoice number. Support agents access billing history and answer payment questions without leaving the chat.

See all 19 actions

How businesses use Simplero + Lyro

Each card is one request a support team gets, and the Simplero actions Lyro runs to close it.

Identify a subscriber from the email they wrote in with
Lyro looks the contact up by email, opens the full record by ID, and checks which list subscriptions sit against it, so the reply already knows what the person bought and what they receive.
Find Contact By EmailGet Contact By IDFind Subscription By Email
Tag a contact on what the conversation reveals
When someone names an interest or asks to stop hearing about a product, Lyro adds or removes the matching tag by email address and updates the contact record in the same pass.
Add Tag To ContactRemove Tag From ContactCreate Or Update Contact
Move a cohort onto a list without a CSV round trip
Lyro subscribes one person to a mailing list, or pushes a batch through the bulk endpoint and tracks the returned token until the asynchronous import reports it has finished.
Subscribe To ListBulk Subscribe To ListGet Async Request Status
Answer who can do what in the account
Lyro lists the administrators with their roles and permissions and the full set of roles available, from Co-Owner down to Support specialist, before any access change is proposed.
Get AdministratorsGet Admin RolesGet Administrator By ID

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Simplero actions it has and picks the ones a request needs.

01
Connect Simplero
Authorize the Simplero account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.
02
Tell your agent what you need
Describe the job the way you would hand it to a teammate. Lyro maps it to the Simplero actions that close it and chains as many as the request needs.
03
Watch it work
The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.
Get started free

Simplero · Lyro

Everything else about Simplero

Setup, permissions, and the limits of what Lyro can do inside Simplero.

Bulk Subscribe To List takes up to 1,000 subscribers per request and runs asynchronously, returning a token instead of a result. Lyro polls Get Async Request Status with that token, so it reports the import as finished only once Simplero confirms it, not the moment the call is accepted.

Every action available in Simplero

All 19 actions your agent can call on Simplero, straight from the live MCP connection.

Add tag to contact
Add a tag to a contact identified by email address.
Bulk subscribe to list
Add multiple subscribers to a list in a single asynchronous request (max 1,000 per request).
Create or update administrator
Create a new administratorship or update an existing one with the same email.
Create or update contact
Create a new contact or update an existing contact with the same email.
Find contact by email
Find and retrieve a contact by email address.
Find subscription by email
Find subscriptions for a specific list by email address.
Get administrator by ID
Retrieve a single administratorship by internal ID.
Get administrators
Retrieve all administratorships for the account.
Get admin roles
Retrieve all available admin roles for the account including custom roles.
Get async request status
Check the status of an asynchronous API request.
Get contact by ID
Retrieve a JSON representation of a contact by internal ID.
Get invoices
Get invoice information with optional filtering by date and invoice number.
Get all lists
Retrieve all mailing lists configured in the account.
Get products
List all products in the account.
Remove administrator
Delete an administratorship by ID.
Remove tag from contact
Remove a tag from a contact identified by email address.
Subscribe to list
Add a new subscriber to a specific mailing list.
Unsubscribe from list
Unsubscribe a customer from a specific mailing list.
Update contact credentials
Update a contact's login credentials including email, first name, and last name.