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Folk

Folk MCP integration

Finds an existing contact, creates the person and company records when they are new, and writes the note that captures what a conversation revealed.

Connect FolkSee all integrations

23actions available

  1. Home/
  2. Integrations/
  3. Folk

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

  • Create company

    Lyro creates a new company in the Folk workspace during a conversation. Sales teams add prospects instantly without leaving the chat.

  • Get current workspace user

    Lyro retrieves details of the current authenticated workspace user. Teams verify which user is connected without accessing Folk directly.

  • List companies

    Lyro lists all companies in the Folk workspace. Sales reps search for existing accounts without opening Folk.

See all 23 actions

How businesses use Folk + Lyro

Each card is one request a support team gets, and the Folk actions Lyro runs to close it.

  • contacts

    Match the person in chat to their Folk record

    Lyro pages through contacts to find the person already in the workspace and pulls their full profile alongside the company they sit under, so the exchange starts with their history rather than a blank slate.

    List PeopleGet PersonList Companies
  • person

    Create the contact and company from a first conversation

    When the person is new, Lyro creates them with the emails, phones, and group assignments gathered in the exchange, registers their company, and writes the first note against the record.

    Create PersonCreate CompanyCreate Note
  • update

    Keep contact details current as they change

    Lyro updates only the fields that moved - a new email, a changed role, a corrected company - and edits the existing note instead of stacking a second one on the same record.

    Update PersonUpdate CompanyUpdate Note
  • group

    File a contact into the right group and custom fields

    Lyro lists the workspace groups and the custom fields defined for a group and entity type, so a contact is filed against the segmentation your team set up rather than left on defaults.

    List GroupsList Group Custom FieldsGet Current Workspace User

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Folk actions it has and picks the ones a request needs.

  1. 01

    Connect Folk

    Authorize the Folk account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.

  2. 02

    Tell your agent what you need

    Describe the job the way you would hand it to a teammate. Lyro maps it to the Folk actions that close it and chains as many as the request needs.

  3. 03

    Watch it work

    The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.

    Get started free

Folk · Lyro

What can you do in Folk without me setting anything up?

These, right away:

  • Create company
  • Get company
  • Delete company

Great, let's start with the first one.

Ask Lyro anything...

FAQ

Everything else about Folk

Setup, permissions, and the limits of what Lyro can do inside Folk.

  • No. The toolkit exposes List Reminders and Delete Reminder but no create action, so Lyro can show what is already scheduled and clear one that is done while the reminder itself is still set in Folk. A note on the record is the nearest substitute Lyro can write.

  • List fields are replaced, not merged. Update Person and Update Company overwrite the whole emails or phones list with what is passed, so Lyro reads the current record with Get Person first and sends the full list back including the values you want to keep.

  • No. Delete Person, Delete Company, Delete Note, and Delete Reminder are all documented as irreversible, so they are worth gating behind an explicit human confirmation rather than letting an agent take them mid-conversation.

  • The one the connected credential belongs to. Get Current Workspace User returns that authenticated user's profile, and every list action - people, companies, groups, notes, users - is scoped to that single workspace, so a team running two Folk workspaces connects each one separately.

Every action available in Folk

All 23 actions your agent can call on Folk, straight from the live MCP connection.

  • Create company

    Creates a new company in the Folk workspace with the specified details.

  • Create note

    Create a new note in the Folk workspace.

  • Create person

    Creates a new person in the Folk workspace with the specified details.

  • Delete company

    Delete a company from the workspace (irreversible).

  • Delete note

    Delete an existing note in the workspace (irreversible).

  • Delete person

    Delete an existing person in the workspace (irreversible).

  • Delete reminder

    Delete an existing reminder in the workspace (irreversible).

  • Get company

    Retrieve an existing company by its ID.

  • Get current workspace user

    Get details of the current authenticated workspace user.

  • Get note

    Retrieve an existing note by its ID.

  • Get person

    Retrieve an existing person by their ID.

  • Get user

    Retrieve a user by their unique identifier.

  • List companies

    List companies in the workspace.

  • List group custom fields

    List custom fields for a specific group and entity type.

  • List groups

    List workspace groups.

  • List notes

    List notes in the workspace.

  • List people

    List people in the workspace.

  • List reminders

    List reminders in the workspace.

  • List users

    List workspace users.

  • List webhooks

    List webhooks in the workspace.

  • Update company

    Update an existing company in the workspace.

  • Update note

    Update an existing note in the workspace.

  • Update person

    Update an existing person in the workspace.

The tools Folk sits next to

Same connection, same setup. Pick the next one your team already uses.

  • Attioarrow_outward

    Attio

    Searches records across custom objects, creates people, deals, and notes, asserts records to avoid duplicates, and moves list entries along a process.

  • Closearrow_outward

    Close

    Creates leads with their contacts, logs calls and SMS activities against them, adds follow-up tasks, and reads back note history.

  • Forcemanagerarrow_outward

    Forcemanager

    Reads companies, activities, and users from the live CRM, corrects logged records, adjusts sales order lines, and resolves external IDs.

  • Nocrm.ioarrow_outward

    Nocrm.io

    Creates leads from live conversations, assigns them to an owner, logs what was said, and moves stalled records to standby or cancelled.

  • Repairshoprarrow_outward

    Repairshopr

    Tells a customer where their repair stands, books and moves appointments, converts approved estimates into emailed invoices, and keeps parts and history in step.

  • Zixflowarrow_outward

    Zixflow

    Checks whether a campaign email, SMS, or WhatsApp message was delivered, opened, or bounced, and keeps custom fields and their options in order.

Browse every integration
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Ready to connect Folk?

Authorize the account and your agent has all 23 actions from the first conversation.

Connect FolkTalk to sales
Connect FolkTalk to sales
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