Can Lyro send a Zixflow campaign or an individual SMS?

No. This toolkit reports on messages that have already gone out and manages field structure through Get Email Report, Get SMS Report, Get WhatsApp Campaign Report, and Create Attribute, but it exposes no send action. Campaigns are launched in Zixflow, and Lyro answers what happened to them afterwards.

What does Lyro need in order to look up a delivery report?

The message ID Zixflow returns when the campaign message is sent. Without it the report cannot be retrieved, so a workflow that wants status answers on demand should store that ID somewhere Lyro can already reach, such as the ticket or contact record it is working from.

How much detail does the delivery reporting actually give?

The email report is the richest: it returns SENT, OPENED, CLICKED, BOUNCE, COMPLAINT, or UNSUBSCRIBED along with recipient information and timestamps. The SMS and WhatsApp reports cover delivery status and destination details for a single campaign message each.

Can Lyro change the data inside a Zixflow contact record?

No. The only write action here is Create Attribute, which adds a field definition to a collection or list. Lyro cannot edit, merge, or delete the records stored in those fields, so connecting Zixflow does not put existing contact data at risk.

Zixflow MCP integration

Checks whether a campaign email, SMS, or WhatsApp message was delivered, opened, or bounced, and keeps custom fields and their options in order.

Connect Zixflow See all integrations

7actions available

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

Get email report
Lyro retrieves email campaign delivery metrics from Zixflow. Marketing teams analyze open rates and bounces in context with customer conversations.
Get whatsapp campaign report
Lyro pulls WhatsApp campaign performance data instantly. Sales agents confirm message delivery without switching tools.
List attribute options
Lyro retrieves all available values for select and multiselect fields. Agents populate contact forms with valid options without guessing.

See all 7 actions

How businesses use Zixflow + Lyro

Each card is one request a support team gets, and the Zixflow actions Lyro runs to close it.

Tell a customer whether the message reached them
From the message ID of a campaign send, Lyro reads back the delivery report - sent, opened, clicked, bounced, complaint, or unsubscribed - with recipient and timestamps attached.
Get Email ReportGet SMS ReportGet WhatsApp Campaign Report
Check a WhatsApp template before it goes out
Lyro pulls the variables a WhatsApp template expects, so whoever is preparing the send knows which fields have to be filled instead of discovering the mismatch after the campaign runs.
Get WhatsApp Template VariablesGet WhatsApp Campaign Report
Add the field a new process needs
Lyro creates a custom attribute on a collection or list with the right data type, so the status tracker or reference field someone asked for exists without an admin opening the settings.
Create AttributeList Attribute Options
Answer what a field is allowed to contain
For select, multiselect, and status fields, Lyro lists the configured options, so whoever is filling in a record picks a value Zixflow already accepts rather than inventing one.
List Attribute OptionsList Attribute Status OptionsCreate Attribute

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Zixflow actions it has and picks the ones a request needs.

01
Connect Zixflow
Authorize the Zixflow account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.
02
Tell your agent what you need
Describe the job the way you would hand it to a teammate. Lyro maps it to the Zixflow actions that close it and chains as many as the request needs.
03
Watch it work
The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.
Get started free

Zixflow · Lyro

Everything else about Zixflow

Setup, permissions, and the limits of what Lyro can do inside Zixflow.

No. This toolkit reports on messages that have already gone out and manages field structure through Get Email Report, Get SMS Report, Get WhatsApp Campaign Report, and Create Attribute, but it exposes no send action. Campaigns are launched in Zixflow, and Lyro answers what happened to them afterwards.

Every action available in Zixflow

All 7 actions your agent can call on Zixflow, straight from the live MCP connection.

Create attribute
Create a custom attribute for a Zixflow collection or list.
Get whatsapp campaign report
Retrieve WhatsApp campaign message report.
Get email report
Retrieve email message delivery report from Zixflow.
Get SMS report
Retrieve SMS message delivery report from Zixflow.
Get whatsapp template variables
Retrieve template variable details for a WhatsApp template.
List attribute options
Retrieve the list of options for select/multiselect attributes.
List attribute status options
Retrieve the list of options for status attributes in Zixflow.