Can Lyro send an SMS through Close, or only log one?

Logging is the reliable part. Create SMS Message records sent, received, and draft messages against a lead, and it needs a local_phone that is an SMS-enabled number your Close organization owns. Actually sending, meaning a message with outbox or scheduled status, requires A2P 10DLC compliance on your Close account.

Does creating a lead also create its tasks and opportunities?

No. Contacts and addresses can be nested inside the lead creation request, but activities, tasks, and opportunities have to be created separately afterwards, which is why Lyro chains Create Lead and Create Task rather than expecting one call to cover both.

Is deleting a call in Close reversible?

No. Delete Call removes a call activity by its unique call ID and cannot be undone, so it is best used to clean up a call that this integration logged incorrectly rather than to prune history a rep created.

Can Lyro update a lead or move it through the pipeline?

Not with this toolkit. The six actions are four creates, one delete, and one read of notes, so lead status is set at creation and any later edit, search, or stage change is done by a rep in Close. Lyro hands the conversation over with its full history when that is what the request needs.

Close MCP integration

Creates leads with their contacts, logs calls and SMS activities against them, adds follow-up tasks, and reads back note history.

Connect Close See all integrations

6actions available

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

Create lead
Lyro adds a new lead to Close CRM immediately when a prospect inquires. Sales reps' pipelines stay current without manual data entry.
Create task
Lyro creates a task in Close.com to remind the team of follow-ups. Agents ensure no customer gets forgotten.
Get notes
Lyro pulls all note activities for a lead or contact from Close. Reps see the full history of interactions without searching through the CRM.

See all 6 actions

How businesses use Close + Lyro

Each card is one request a support team gets, and the Close actions Lyro runs to close it.

Turn a qualified conversation into a Close lead
Lyro creates the lead with company details, contacts, emails, phones, and an address in one request, then adds the follow-up task with its due date so the handoff to a rep is not just a note.
Create LeadCreate Task
Log the call and the text that actually happened
Lyro records an inbound or outbound call against the lead with its direction, duration, note, and recording URL, and logs an SMS exchange as an activity so the thread on the record is complete.
Create CallCreate SMS Message
Read the history and fix a bad record
Lyro pulls note activities filtered by lead, user, or date range to answer what has already been discussed, and deletes a call activity that was logged against the wrong record.
Get NotesDelete Call

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Close actions it has and picks the ones a request needs.

01
Connect Close
Authorize the Close account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.
02
Tell your agent what you need
Describe the job the way you would hand it to a teammate. Lyro maps it to the Close actions that close it and chains as many as the request needs.
03
Watch it work
The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.
Get started free

Close · Lyro

Everything else about Close

Setup, permissions, and the limits of what Lyro can do inside Close.

Logging is the reliable part. Create SMS Message records sent, received, and draft messages against a lead, and it needs a local_phone that is an SMS-enabled number your Close organization owns. Actually sending, meaning a message with outbox or scheduled status, requires A2P 10DLC compliance on your Close account.

Every action available in Close

All 6 actions your agent can call on Close, straight from the live MCP connection.

Create call
Creates a new call record in Close.com.
Create lead
Creates a new lead in Close CRM.
Create SMS message
This tool creates a new SMS activity in Close CRM.
Create task
This tool creates a new task in Close.com.
Delete call
This tool allows you to delete a specific call activity in Close.com.
Get notes
This tool retrieves a list of note activities from Close.