Fireberry

Fireberry MCP integration

Pulls an account with its related records, raises tickets with attachments, updates opportunities and orders, and logs calls and meetings.

Connect FireberrySee all integrations

123actions available

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

  • Create a CRM order

    Lyro records new orders in Fireberry from customer requests instantly. Sales reps log deals without leaving their workflow.

  • Create a fireberry contact

    Lyro adds new prospects or customers to Fireberry automatically. Account teams start CRM records on first contact.

  • Get an order item

    Lyro pulls order details by unique ID instantly. Agents answer fulfillment questions with current order status.

See all 123 actions

How businesses use Fireberry + Lyro

Each card is one request a support team gets, and the Fireberry actions Lyro runs to close it.

  • Pull an account with everything attached to it

    Lyro opens the account, follows its related records out to the contacts, tickets, and orders hanging off it, and runs a filtered query when the match is not obvious, so an answer covers the whole relationship.

    Get an AccountGet Related RecordsQuery Fireberry Records with Filters

  • Raise the ticket with the evidence on it

    Lyro creates the ticket in the customer's own words, uploads the screenshot or document they sent, and adds the note giving the background, so the agent who picks it up does not have to ask again.

    Create a TicketUpload File to Fireberry RecordCreate a Note

  • Move the deal or order in question

    Lyro updates the opportunity when a conversation changes its shape, edits the CRM order behind it, and reads the line items on that order, so the pipeline reflects what was actually agreed.

    Update an OpportunityUpdate a CRM OrderGet Items for an Order

  • Log the call or meeting that followed

    Lyro records the phone call, books the meeting that came out of it, and writes the activity log entry, so the account history shows what happened instead of a gap between two updates.

    Create a Phone CallCreate a Fireberry MeetingCreate an Activity Log

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Fireberry actions it has and picks the ones a request needs.

  1. 01

    Connect Fireberry

    Authorize the Fireberry account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.

  2. 02

    Tell your agent what you need

    Describe the job the way you would hand it to a teammate. Lyro maps it to the Fireberry actions that close it and chains as many as the request needs.

  3. 03

    Watch it work

    The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.

    Get started free
Fireberry · Lyro

Everything else about Fireberry

Setup, permissions, and the limits of what Lyro can do inside Fireberry.

  • Custom objects as well. Get All Objects, Get an Object's Fields, Get All Custom Object Records, and Get Custom Object Record let Lyro discover what your organization actually defined before it reads or writes, and Create a New Fireberry Record writes into any of them rather than only the built-in entities.

Every action available in Fireberry

All 123 actions your agent can call on Fireberry, straight from the live MCP connection.

  • Create a competitor

    Create a new competitor in Fireberry.

  • Create a fireberry contact

    Create a new contact in Fireberry CRM.

  • Create an activity log

    Create a new Activity Log record in Fireberry.

  • Create a date field

    Create a new date field in a Fireberry object/table.

  • Create a fireberry lookup field

    Create a lookup field in Fireberry CRM.

  • Create a new fireberry account

    Create a new account in Fireberry CRM.

  • Create an article

    Create a new article in Fireberry.

  • Create a fireberry asset

    Creates a new asset (account product) in Fireberry.

  • Create an opportunity

    Create a new opportunity in Fireberry CRM.

  • Create an order item

    Create a new order item in Fireberry CRM.

  • Create a note

    Create a new note record in Fireberry.

  • Create a phone call

    Creates a new phone call record in Fireberry's call log.

  • Create a fireberry product

    Create a new product in Fireberry.

  • Create a project

    Create a new project in Fireberry CRM.

  • Create a task

    Create a new task in Fireberry CRM.

  • Create a ticket

    Create a new ticket (case) in Fireberry CRM.

  • Create a URL field

    Create a new URL field in a Fireberry object/table.

  • Create a campaign

    Create a new campaign in Fireberry.

  • Create a CRM order

    Create a new CRM Order in Fireberry.

  • Upload file to fireberry record

    Upload a file to a specific record in Fireberry.

  • Create a fireberry meeting

    Create a new meeting (activity) in Fireberry.

  • Create a new fireberry record

    Creates a new record in a specified Fireberry table/module.

  • Delete an account

    Delete an account from Fireberry using its GUID.

  • Delete a competitor

    Delete a competitor in Fireberry by its GUID.

  • Delete a contract

    Delete a contract in Fireberry by its GUID.

  • Delete an activity log

    Delete an activity log by its GUID.

  • Delete a custom field

    Delete a custom field from a Fireberry object/table.

  • Delete an article

    Delete an article from Fireberry by its GUID.

  • Delete a fireberry asset

    Delete an asset from Fireberry by its unique identifier.

  • Delete an opportunity

    Delete an opportunity in Fireberry by its GUID.

The tools Fireberry sits next to

Same connection, same setup. Pick the next one your team already uses.

Browse every integration

Ready to connect Fireberry?

Authorize the account and your agent has all 123 actions from the first conversation.

Connect FireberryTalk to sales
Support agent working at a laptop next to the Lyro mascot