Fireberry MCP integration
Pulls an account with its related records, raises tickets with attachments, updates opportunities and orders, and logs calls and meetings.
123actions available
Three actions you can hand over today
Every action runs live through MCP. Nothing to build, nothing to maintain.
Create a CRM order
Lyro records new orders in Fireberry from customer requests instantly. Sales reps log deals without leaving their workflow.
Create a fireberry contact
Lyro adds new prospects or customers to Fireberry automatically. Account teams start CRM records on first contact.
Get an order item
Lyro pulls order details by unique ID instantly. Agents answer fulfillment questions with current order status.
How businesses use Fireberry + Lyro
Each card is one request a support team gets, and the Fireberry actions Lyro runs to close it.
Pull an account with everything attached to it
Lyro opens the account, follows its related records out to the contacts, tickets, and orders hanging off it, and runs a filtered query when the match is not obvious, so an answer covers the whole relationship.
Get an AccountGet Related RecordsQuery Fireberry Records with FiltersRaise the ticket with the evidence on it
Lyro creates the ticket in the customer's own words, uploads the screenshot or document they sent, and adds the note giving the background, so the agent who picks it up does not have to ask again.
Create a TicketUpload File to Fireberry RecordCreate a NoteMove the deal or order in question
Lyro updates the opportunity when a conversation changes its shape, edits the CRM order behind it, and reads the line items on that order, so the pipeline reflects what was actually agreed.
Update an OpportunityUpdate a CRM OrderGet Items for an OrderLog the call or meeting that followed
Lyro records the phone call, books the meeting that came out of it, and writes the activity log entry, so the account history shows what happened instead of a gap between two updates.
Create a Phone CallCreate a Fireberry MeetingCreate an Activity Log
How it works
Get started in 3 steps
Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Fireberry actions it has and picks the ones a request needs.
Connect Fireberry
Authorize the Fireberry account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.
Tell your agent what you need
Describe the job the way you would hand it to a teammate. Lyro maps it to the Fireberry actions that close it and chains as many as the request needs.
Watch it work
The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.
Get started free
Fireberry · Lyro
What can you do in Fireberry without me setting anything up?
These, right away:
- Create a competitor
- Get an account
- Delete an account
Great, let's start with the first one.
FAQ
Everything else about Fireberry
Setup, permissions, and the limits of what Lyro can do inside Fireberry.
Custom objects as well. Get All Objects, Get an Object's Fields, Get All Custom Object Records, and Get Custom Object Record let Lyro discover what your organization actually defined before it reads or writes, and Create a New Fireberry Record writes into any of them rather than only the built-in entities.
Every action available in Fireberry
All 123 actions your agent can call on Fireberry, straight from the live MCP connection.
Create a competitor
Create a new competitor in Fireberry.
Create a fireberry contact
Create a new contact in Fireberry CRM.
Create an activity log
Create a new Activity Log record in Fireberry.
Create a date field
Create a new date field in a Fireberry object/table.
Create a fireberry lookup field
Create a lookup field in Fireberry CRM.
Create a new fireberry account
Create a new account in Fireberry CRM.
Create an article
Create a new article in Fireberry.
Create a fireberry asset
Creates a new asset (account product) in Fireberry.
Create an opportunity
Create a new opportunity in Fireberry CRM.
Create an order item
Create a new order item in Fireberry CRM.
Create a note
Create a new note record in Fireberry.
Create a phone call
Creates a new phone call record in Fireberry's call log.
Create a fireberry product
Create a new product in Fireberry.
Create a project
Create a new project in Fireberry CRM.
Create a task
Create a new task in Fireberry CRM.
Create a ticket
Create a new ticket (case) in Fireberry CRM.
Create a URL field
Create a new URL field in a Fireberry object/table.
Create a campaign
Create a new campaign in Fireberry.
Create a CRM order
Create a new CRM Order in Fireberry.
Upload file to fireberry record
Upload a file to a specific record in Fireberry.
Create a fireberry meeting
Create a new meeting (activity) in Fireberry.
Create a new fireberry record
Creates a new record in a specified Fireberry table/module.
Delete an account
Delete an account from Fireberry using its GUID.
Delete a competitor
Delete a competitor in Fireberry by its GUID.
Delete a contract
Delete a contract in Fireberry by its GUID.
Delete an activity log
Delete an activity log by its GUID.
Delete a custom field
Delete a custom field from a Fireberry object/table.
Delete an article
Delete an article from Fireberry by its GUID.
Delete a fireberry asset
Delete an asset from Fireberry by its unique identifier.
Delete an opportunity
Delete an opportunity in Fireberry by its GUID.
The tools Fireberry sits next to
Same connection, same setup. Pick the next one your team already uses.
Attio
Searches records across custom objects, creates people, deals, and notes, asserts records to avoid duplicates, and moves list entries along a process.
Close
Creates leads with their contacts, logs calls and SMS activities against them, adds follow-up tasks, and reads back note history.
Forcemanager
Reads companies, activities, and users from the live CRM, corrects logged records, adjusts sales order lines, and resolves external IDs.
Nocrm.io
Creates leads from live conversations, assigns them to an owner, logs what was said, and moves stalled records to standby or cancelled.
Repairshopr
Tells a customer where their repair stands, books and moves appointments, converts approved estimates into emailed invoices, and keeps parts and history in step.
Zixflow
Checks whether a campaign email, SMS, or WhatsApp message was delivered, opened, or bounced, and keeps custom fields and their options in order.
Ready to connect Fireberry?
Authorize the account and your agent has all 123 actions from the first conversation.