Can Lyro create an Evenium event or send invitations?

No. The connected toolkit covers the address book and event lookup - Create Contact, Import Contacts, Get Events - but exposes no action for building an event, issuing invitations, or registering someone onto a session. Lyro can tell an attendee what they are already registered for and keep their contact record accurate; the event itself is still set up in Evenium.

What happens when Lyro deletes an Evenium contact?

Delete Contact removes the contact permanently and cascades to every guest record attached to them, so it cannot be undone from Lyro's side. Because of that it is worth gating deletions behind a human confirmation rather than letting a chat request trigger one directly.

Do we have to use Evenium's internal contact IDs?

No. Every read and write in the toolkit has a custom ID variant - Get Contact by Custom ID, Update Contact by Custom ID, and Get Contact Events by Custom ID - so Lyro can work from the identifier your own CRM or database already stores and skip a translation step.

How does Lyro avoid creating duplicate attendees during a bulk import?

Import Contacts matches incoming rows against existing records on custom ID or email address, updating the ones it finds and creating only the rest. Create Contact has no such matching, so Lyro uses the import action whenever a batch might overlap with what Evenium already holds.

Evenium MCP integration

Looks up an attendee's event history, creates and updates address book contacts, and bulk imports records without a spreadsheet round trip.

Connect Evenium See all integrations

12actions available

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

Create contact
Lyro adds new attendees to Evenium's address book automatically. Event teams register participants on the spot from chat.
Update contact by custom ID
Lyro modifies contact info using external CRM IDs instantly. Integrations sync customer data seamlessly between systems.
Get contact by custom ID
Lyro retrieves contact details by external database ID instantly. Agents pull records linked to their CRM without context switch.

See all 12 actions

How businesses use Evenium + Lyro

Each card is one request a support team gets, and the Evenium actions Lyro runs to close it.

Tell an attendee which Evenium events they are on
Lyro pulls the contact's registration history and the event list behind it, so someone asking which sessions they are booked onto gets an answer from the live record rather than a forwarded email.
Get Contact EventsGet ContactGet Events
Add a new contact to the address book
When a conversation produces a new attendee, Lyro creates the Evenium contact with their name, email, and company, then fills in custom fields as the details come out.
Create ContactUpdate ContactGet Contacts
Keep the address book clean after an event
Lyro imports a batch of records in one pass, matching on custom ID or email so existing contacts update instead of duplicating, and removes the entries that are no longer wanted.
Import ContactsUpdate ContactDelete Contact
Match an Evenium contact to your own CRM ID
Lyro resolves a person by the external ID your CRM already stores, then reads or updates their Evenium record without anyone having to look up an internal Evenium ID first.
Get Contact by Custom IDUpdate Contact by Custom IDGet Contact Events by Custom ID

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Evenium actions it has and picks the ones a request needs.

01
Connect Evenium
Authorize the Evenium account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.
02
Tell your agent what you need
Describe the job the way you would hand it to a teammate. Lyro maps it to the Evenium actions that close it and chains as many as the request needs.
03
Watch it work
The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.
Get started free

Evenium · Lyro

Everything else about Evenium

Setup, permissions, and the limits of what Lyro can do inside Evenium.

No. The connected toolkit covers the address book and event lookup - Create Contact, Import Contacts, Get Events - but exposes no action for building an event, issuing invitations, or registering someone onto a session. Lyro can tell an attendee what they are already registered for and keep their contact record accurate; the event itself is still set up in Evenium.

Every action available in Evenium

All 12 actions your agent can call on Evenium, straight from the live MCP connection.

Create contact
Create a new contact in the Evenium address book.
Delete contact
Permanently remove a contact from the Evenium address book.
Get contact
Retrieve a single contact by ID from Evenium.
Get contact by custom ID
Retrieve a specific contact from Evenium by their custom ID (external database ID).
Get contact events
Retrieve all events that a contact has been invited to or registered for.
Get contact events by custom ID
Retrieves all events a contact has been invited to using their custom ID.
Get contacts
Retrieve a list of contacts from Evenium.
Get events
Retrieves a paginated list of events from Evenium with optional filtering and sorting.
Import contacts
Import multiple contacts at once (batch import).
Logout
Log out the current user and invalidate the session token.
Update contact
Update an existing contact in Evenium by contact ID.
Update contact by custom ID
Update a contact in Evenium by custom ID (external ID from your CRM/database).