• TidioReply faster to tickets across all channels
  • LyroHire AI to handle customer servicecheck
  • Hubi AIRun on-brand marketing with an AI coworker
  • LabsTidio LabsGet a custom AI solution built by experts
  • Master AgentOrchestrates every channel
  • AI Voice AgentResolves calls on its own
  • Lyro for Zendesk
  • Lyro for Freshdesk
  • Lyro for Salesforce
  • Lyro for HubSpot
Browse all integrationsarrow_forward
  • Borrowell83% resolved
  • GameBoost86% automated
  • Cove Smart70% self-service
  • Secureframe59% automated
See all customer storiesarrow_forward
  • AI in E-Commerce in 2026Free report on the new shopping funnel
  • Shadow AIFree report on the hidden AI habit
  • AI in Insurance in 2026Free report on AI in insurance
See all reportsarrow_forward
  • Features
  • Pricing
Talk to salesGet started
Lyro wordmark

Product

  • Features
  • Master Agent
  • AI Voice Agent
  • Integrations
  • Pricing
  • Copilot

Resources

  • Blog
  • Customer Stories
  • Reports
  • AI in Ecommerce Report
  • Docs

Company

  • Contact
  • Book a Demo

Legal

  • Privacy Policy
  • Terms of Service
  • Data Processing Agreement

4.7/5on G2G2 logo

SOC 2 Type II · GDPR · CCPA

© 2026 Lyro by Tidio. All rights reserved.

Planyo Online Booking

Planyo Online Booking MCP integration

Checks real availability, creates the reservation and the customer account, and answers add-on, coupon, and review questions before booking.

Connect Planyo Online BookingSee all integrations

7actions available

  1. Home/
  2. Integrations/
  3. Planyo Online Booking

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

  • Add reservation

    Lyro creates a booking in Planyo directly from your support chat when a customer requests a time slot. Reservations are confirmed instantly without customers managing a separate booking tool.

  • Get resource availability

    Lyro checks what time slots are open for a resource within a date range. Support agents instantly tell customers when they can book without searching a calendar.

  • Get coupon list

    Lyro retrieves all active promotional coupons in your Planyo account. Agents apply discounts on the spot when they have authority to offer deals.

See all 7 actions

How businesses use Planyo Online Booking + Lyro

Each card is one request a support team gets, and the Planyo Online Booking actions Lyro runs to close it.

  • calendar_month

    Confirm a slot is free before promising it

    Lyro checks the resource's availability for the requested date and time range and reads its blackout periods, so nobody is told a slot is open that Planyo has already closed off.

    Get Resource AvailabilityGet Resource Blackouts
  • event

    Create the reservation inside the conversation

    Once the resource, timing, and customer details are gathered, Lyro adds the reservation and creates the Planyo user account first when the customer is new, so the booking is attached to a real record.

    Add ReservationAdd User
  • sell

    Answer the questions that come before a booking

    Lyro lists the add-ons configured for a resource, checks a coupon code against the coupons set up for that resource or the whole site, and quotes the reviews and ratings the resource has collected.

    Get Add-on ListGet Coupon ListGet Resource Reviews

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Planyo Online Booking actions it has and picks the ones a request needs.

  1. 01

    Connect Planyo Online Booking

    Authorize the Planyo Online Booking account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.

  2. 02

    Tell your agent what you need

    Describe the job the way you would hand it to a teammate. Lyro maps it to the Planyo Online Booking actions that close it and chains as many as the request needs.

  3. 03

    Watch it work

    The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.

    Get started free

Planyo Online Booking · Lyro

What can you do in Planyo Online Booking without me setting anything up?

These, right away:

  • Add reservation
  • Get add-on list
  • Add user

Great, let's start with the first one.

Ask Lyro anything...

FAQ

Everything else about Planyo Online Booking

Setup, permissions, and the limits of what Lyro can do inside Planyo Online Booking.

  • No. Add Reservation is the toolkit's only reservation write, and there is no action to move, edit, or cancel one, so a change request is handed to a human agent with the conversation history attached and the edit is made in Planyo.

  • Lyro reads both sides. Get Resource Availability validates whether a resource can be reserved in a date and time range, and Get Resource Blackouts returns the timeslots that are closed off for that resource, so a period the calendar makes look open is caught before a reservation is created.

  • It can verify one, not redeem it. Get Coupon List returns the coupons configured for a resource, or for the entire site when no resource is given, so Lyro can confirm the code exists and describe it. No action in the toolkit attaches a coupon to a reservation, so redeeming it stays with your team.

  • Within the connected account, yes. Add-on and coupon lookups take a resource ID to scope them to one resource or return the site-wide list when none is given, while availability, blackout, and review lookups are always per resource, so Lyro needs to know which resource the customer means.

Every action available in Planyo Online Booking

All 7 actions your agent can call on Planyo Online Booking, straight from the live MCP connection.

  • Add reservation

    Create a new reservation.

  • Add user

    Add a new user in Planyo.

  • Get add-on list

    Retrieve a list of add-ons.

  • Get coupon list

    Retrieve a list of coupons.

  • Get resource availability

    Check resource availability within a specified date/time range.

  • Get resource blackouts

    Fetch blackout periods for a resource.

  • Get resource reviews

    Fetch reviews and ratings for a specific resource.

The tools Planyo Online Booking sits next to

Same connection, same setup. Pick the next one your team already uses.

  • Bartarrow_outward

    Bart

    Reads live departures for a station, plans a trip by departure or arrival time with fares, checks elevator status, and flags current advisories.

  • Calarrow_outward

    Cal

    Reads genuinely open slots, reserves and books a meeting mid-conversation, reschedules or cancels when plans move, and reassigns a booking to a free colleague.

  • Eterminarrow_outward

    Etermin

    Reads free timeslots, books, reschedules, and cancels appointments, blocks out absences and working times, and registers booking webhooks.

  • Eventeearrow_outward

    Eventee

    Answers attendee questions from the live roster, sends event invitations, adjusts sessions and halls, and keeps sponsor records current.

  • Lodgifyarrow_outward

    Lodgify

    Checks property and room-type availability, captures enquiries and callback requests, triages the reservations inbox, and reconciles channel bookings.

  • Symplaarrow_outward

    Sympla

    Answers Sympla event questions by filtering the organizer's account on status and date.

Browse every integration
Support agent working at a laptop next to the Lyro mascot

Ready to connect Planyo Online Booking?

Authorize the account and your agent has all 7 actions from the first conversation.

Connect Planyo Online BookingTalk to sales
Connect Planyo Online BookingTalk to sales
Support agent working at a laptop next to the Lyro mascot