Can Lyro change or cancel a reservation that already exists?

No. Add Reservation is the toolkit's only reservation write, and there is no action to move, edit, or cancel one, so a change request is handed to a human agent with the conversation history attached and the edit is made in Planyo.

Does an availability check account for blackout periods?

Lyro reads both sides. Get Resource Availability validates whether a resource can be reserved in a date and time range, and Get Resource Blackouts returns the timeslots that are closed off for that resource, so a period the calendar makes look open is caught before a reservation is created.

Can Lyro apply a discount code a customer pastes into chat?

It can verify one, not redeem it. Get Coupon List returns the coupons configured for a resource, or for the entire site when no resource is given, so Lyro can confirm the code exists and describe it. No action in the toolkit attaches a coupon to a reservation, so redeeming it stays with your team.

Does this work across every resource in our Planyo site?

Within the connected account, yes. Add-on and coupon lookups take a resource ID to scope them to one resource or return the site-wide list when none is given, while availability, blackout, and review lookups are always per resource, so Lyro needs to know which resource the customer means.

Planyo Online Booking MCP integration

Checks real availability, creates the reservation and the customer account, and answers add-on, coupon, and review questions before booking.

Connect Planyo Online Booking See all integrations

7actions available

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

Add reservation
Lyro creates a booking in Planyo directly from your support chat when a customer requests a time slot. Reservations are confirmed instantly without customers managing a separate booking tool.
Get resource availability
Lyro checks what time slots are open for a resource within a date range. Support agents instantly tell customers when they can book without searching a calendar.
Get coupon list
Lyro retrieves all active promotional coupons in your Planyo account. Agents apply discounts on the spot when they have authority to offer deals.

See all 7 actions

How businesses use Planyo Online Booking + Lyro

Each card is one request a support team gets, and the Planyo Online Booking actions Lyro runs to close it.

Confirm a slot is free before promising it
Lyro checks the resource's availability for the requested date and time range and reads its blackout periods, so nobody is told a slot is open that Planyo has already closed off.
Get Resource AvailabilityGet Resource Blackouts
Create the reservation inside the conversation
Once the resource, timing, and customer details are gathered, Lyro adds the reservation and creates the Planyo user account first when the customer is new, so the booking is attached to a real record.
Add ReservationAdd User
Answer the questions that come before a booking
Lyro lists the add-ons configured for a resource, checks a coupon code against the coupons set up for that resource or the whole site, and quotes the reviews and ratings the resource has collected.
Get Add-on ListGet Coupon ListGet Resource Reviews

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Planyo Online Booking actions it has and picks the ones a request needs.

01
Connect Planyo Online Booking
Authorize the Planyo Online Booking account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.
02
Tell your agent what you need
Describe the job the way you would hand it to a teammate. Lyro maps it to the Planyo Online Booking actions that close it and chains as many as the request needs.
03
Watch it work
The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.
Get started free

Planyo Online Booking · Lyro

Everything else about Planyo Online Booking

Setup, permissions, and the limits of what Lyro can do inside Planyo Online Booking.

No. Add Reservation is the toolkit's only reservation write, and there is no action to move, edit, or cancel one, so a change request is handed to a human agent with the conversation history attached and the edit is made in Planyo.

Every action available in Planyo Online Booking

All 7 actions your agent can call on Planyo Online Booking, straight from the live MCP connection.

Add reservation
Create a new reservation.
Add user
Add a new user in Planyo.
Get add-on list
Retrieve a list of add-ons.
Get coupon list
Retrieve a list of coupons.
Get resource availability
Check resource availability within a specified date/time range.
Get resource blackouts
Fetch blackout periods for a resource.
Get resource reviews
Fetch reviews and ratings for a specific resource.