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Eventzilla

Eventzilla MCP integration

Reads live event and ticket data, confirms or cancels a buyer's order with a recorded reason, and checks attendees in from their barcode.

Connect EventzillaSee all integrations

9actions available

  1. Home/
  2. Integrations/
  3. Eventzilla

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

  • Cancel order

    Lyro voids event purchases when attendees cancel instantly. Admins process refunds and seat releases immediately.

  • Get user details

    Lyro retrieves attendee info including tickets and registration data. Support teams access participant profiles instantly.

  • Check in attendee

    Lyro marks participants as arrived using barcode scans. Event staff verify attendance on entry without manual forms.

See all 9 actions

How businesses use Eventzilla + Lyro

Each card is one request a support team gets, and the Eventzilla actions Lyro runs to close it.

  • event

    Answer what is on sale and what is left

    Lyro reads the account's live events and the ticket categories behind one, returning current pricing, availability, sales dates, and limits instead of a link to the listing page.

    List EventsList Event TicketsList Event Categories
  • task_alt

    Confirm or cancel an order while the buyer is still in chat

    Lyro confirms a pending order and can trigger the buyer's confirmation email, or cancels it with the reason the customer gave, so the ticketing record matches what was agreed.

    Confirm OrderCancel OrderGet User Details
  • group

    Check an attendee in at the door

    Lyro marks an attendee present from their unique barcode and can revert a check-in that was scanned by mistake, keeping the door list accurate while the queue keeps moving.

    Check In AttendeeList UsersList Events
  • payments

    Trace a payment question back to the buyer behind it

    Lyro pulls an event's transactions with buyer details, amounts, status, and payment method, then opens the matching user profile so a billing query is answered from one record.

    List Event TransactionsGet User DetailsList Users

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Eventzilla actions it has and picks the ones a request needs.

  1. 01

    Connect Eventzilla

    Authorize the Eventzilla account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.

  2. 02

    Tell your agent what you need

    Describe the job the way you would hand it to a teammate. Lyro maps it to the Eventzilla actions that close it and chains as many as the request needs.

  3. 03

    Watch it work

    The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.

    Get started free

Eventzilla · Lyro

What can you do in Eventzilla without me setting anything up?

These, right away:

  • Check in attendee
  • Cancel order
  • Confirm order

Great, let's start with the first one.

Ask Lyro anything...

FAQ

Everything else about Eventzilla

Setup, permissions, and the limits of what Lyro can do inside Eventzilla.

  • No. The toolkit covers orders, attendees, transactions, and listings; there is no create-event or edit-event action. Events and their ticket types are set up in Eventzilla by your team, and Lyro then reads them through List Events and List Event Tickets.

  • Yes. Cancel Order takes a cancellation reason alongside the checkout ID and event ID, so every cancellation Lyro makes carries the customer's own explanation into the record rather than landing as an unexplained status change.

  • Only if you want it to. Confirm Order sends the buyer a confirmation email as an option rather than a default, so Lyro can confirm quietly when the customer is already being told in the conversation, or send the email when they need it for their records.

  • It can be undone. Check In Attendee works from the attendee's unique barcode and the same action reverts a check-in, so a double scan or a wrong ticket at the door is corrected without anyone editing the attendee list by hand.

Every action available in Eventzilla

All 9 actions your agent can call on Eventzilla, straight from the live MCP connection.

  • Cancel order

    Cancel an event order by checkout ID and event ID.

  • Check in attendee

    Check in or revert check-in for an attendee using their unique barcode.

  • Confirm order

    Confirm an event order by checkout ID and event ID.

  • Get user details

    Retrieve detailed information of a specific user.

  • List event categories

    Retrieve event categories available in Eventzilla.

  • List events

    Retrieve a list of events associated with your account (supports filtering).

  • List event tickets

    Retrieve all ticket categories for a specified event.

  • List event transactions

    Retrieve all transactions for a specified event.

  • List users

    Retrieve a list of users associated with your account.

The tools Eventzilla sits next to

Same connection, same setup. Pick the next one your team already uses.

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    Apaleo

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  • Bartarrow_outward

    Bart

    Reads live departures for a station, plans a trip by departure or arrival time with fares, checks elevator status, and flags current advisories.

  • Calarrow_outward

    Cal

    Reads genuinely open slots, reserves and books a meeting mid-conversation, reschedules or cancels when plans move, and reassigns a booking to a free colleague.

  • Eterminarrow_outward

    Etermin

    Reads free timeslots, books, reschedules, and cancels appointments, blocks out absences and working times, and registers booking webhooks.

  • Humanitixarrow_outward

    Humanitix

    Humanitix is a not-for-profit ticketing platform that donates 100% of profits to charity.

  • Scheduleoncearrow_outward

    Scheduleonce

    Checks which slots are genuinely free, books one with the guest's details attached, creates the contact behind it, and handles cancellations and no-shows.

Browse every integration
Support agent working at a laptop next to the Lyro mascot

Ready to connect Eventzilla?

Authorize the account and your agent has all 9 actions from the first conversation.

Connect EventzillaTalk to sales
Connect EventzillaTalk to sales
Support agent working at a laptop next to the Lyro mascot