Can Lyro create a new event in Eventzilla?

No. The toolkit covers orders, attendees, transactions, and listings; there is no create-event or edit-event action. Events and their ticket types are set up in Eventzilla by your team, and Lyro then reads them through List Events and List Event Tickets.

Does cancelling an order require a reason?

Yes. Cancel Order takes a cancellation reason alongside the checkout ID and event ID, so every cancellation Lyro makes carries the customer's own explanation into the record rather than landing as an unexplained status change.

Does confirming an order automatically email the buyer?

Only if you want it to. Confirm Order sends the buyer a confirmation email as an option rather than a default, so Lyro can confirm quietly when the customer is already being told in the conversation, or send the email when they need it for their records.

What happens if someone is checked in by mistake?

It can be undone. Check In Attendee works from the attendee's unique barcode and the same action reverts a check-in, so a double scan or a wrong ticket at the door is corrected without anyone editing the attendee list by hand.

Eventzilla MCP integration

Reads live event and ticket data, confirms or cancels a buyer's order with a recorded reason, and checks attendees in from their barcode.

Connect Eventzilla See all integrations

9actions available

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

Cancel order
Lyro voids event purchases when attendees cancel instantly. Admins process refunds and seat releases immediately.
Get user details
Lyro retrieves attendee info including tickets and registration data. Support teams access participant profiles instantly.
Check in attendee
Lyro marks participants as arrived using barcode scans. Event staff verify attendance on entry without manual forms.

See all 9 actions

How businesses use Eventzilla + Lyro

Each card is one request a support team gets, and the Eventzilla actions Lyro runs to close it.

Answer what is on sale and what is left
Lyro reads the account's live events and the ticket categories behind one, returning current pricing, availability, sales dates, and limits instead of a link to the listing page.
List EventsList Event TicketsList Event Categories
Confirm or cancel an order while the buyer is still in chat
Lyro confirms a pending order and can trigger the buyer's confirmation email, or cancels it with the reason the customer gave, so the ticketing record matches what was agreed.
Confirm OrderCancel OrderGet User Details
Check an attendee in at the door
Lyro marks an attendee present from their unique barcode and can revert a check-in that was scanned by mistake, keeping the door list accurate while the queue keeps moving.
Check In AttendeeList UsersList Events
Trace a payment question back to the buyer behind it
Lyro pulls an event's transactions with buyer details, amounts, status, and payment method, then opens the matching user profile so a billing query is answered from one record.
List Event TransactionsGet User DetailsList Users

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Eventzilla actions it has and picks the ones a request needs.

01
Connect Eventzilla
Authorize the Eventzilla account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.
02
Tell your agent what you need
Describe the job the way you would hand it to a teammate. Lyro maps it to the Eventzilla actions that close it and chains as many as the request needs.
03
Watch it work
The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.
Get started free

Eventzilla · Lyro

Everything else about Eventzilla

Setup, permissions, and the limits of what Lyro can do inside Eventzilla.

No. The toolkit covers orders, attendees, transactions, and listings; there is no create-event or edit-event action. Events and their ticket types are set up in Eventzilla by your team, and Lyro then reads them through List Events and List Event Tickets.

Every action available in Eventzilla

All 9 actions your agent can call on Eventzilla, straight from the live MCP connection.

Cancel order
Cancel an event order by checkout ID and event ID.
Check in attendee
Check in or revert check-in for an attendee using their unique barcode.
Confirm order
Confirm an event order by checkout ID and event ID.
Get user details
Retrieve detailed information of a specific user.
List event categories
Retrieve event categories available in Eventzilla.
List events
Retrieve a list of events associated with your account (supports filtering).
List event tickets
Retrieve all ticket categories for a specified event.
List event transactions
Retrieve all transactions for a specified event.
List users
Retrieve a list of users associated with your account.