Engage MCP integration
Creates and updates users mid-conversation, tracks the events behind segmentation, and moves list subscriptions and account roles to match.
22actions available
Three actions you can hand over today
Every action runs live through MCP. Nothing to build, nothing to maintain.
Create user
Lyro creates new customer profiles in Engage during sign-up or conversation flows. Marketing teams instantly add users to their platform without manual entry.
Add user to lists
Lyro adds customers to Engage lists for segmentation and targeting. Sales teams organize contacts into campaigns without leaving the customer conversation.
Track user event
Lyro logs customer events (purchases, page views, feature usage) to Engage. Analytics teams build a complete customer behavior history without separate tracking.
How businesses use Engage + Lyro
Each card is one request a support team gets, and the Engage actions Lyro runs to close it.
Update the profile with what the conversation revealed
Lyro creates the user when they are new, writes the attributes they gave such as plan, name, or location, and records the action they took as an event segmentation can key off later.
Create UserUpdate UserTrack User EventChange a list subscription on request
Lyro subscribes the person to the list they asked for, flips a subscriber's status to unsubscribed when they opt out, and removes the association entirely when the request is a full deletion.
Subscribe User to ListUpdate Subscriber StatusDelete Subscriber From ListKeep account membership and roles accurate
Lyro attaches a customer to the account they belong to, sets or changes their role on it, and lists who else is on that account before making the change.
Add Customer to AccountsUpdate Account RoleGet Account MembersConsolidate duplicate profiles instead of stacking them
Lyro merges a duplicate into the profile you keep, converts a record between the customer and account types when it was created as the wrong one, and archives a user who has gone inactive.
Merge UsersConvert User TypeArchive User
How it works
Get started in 3 steps
Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Engage actions it has and picks the ones a request needs.
Connect Engage
Authorize the Engage account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.
Tell your agent what you need
Describe the job the way you would hand it to a teammate. Lyro maps it to the Engage actions that close it and chains as many as the request needs.
Watch it work
The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.
Get started free
Engage · Lyro
What can you do in Engage without me setting anything up?
These, right away:
- Add customer to accounts
- Get account members
- Delete subscriber from list
Great, let's start with the first one.
FAQ
Everything else about Engage
Setup, permissions, and the limits of what Lyro can do inside Engage.
Delete Subscriber From List removes the association with that list altogether, while Update Subscriber Status marks them unsubscribed and keeps the record. Lyro should use the status change for an opt-out you may need to evidence later, and the delete only when the association should not exist at all.
Every action available in Engage
All 22 actions your agent can call on Engage, straight from the live MCP connection.
Add customer to accounts
Add a customer to one or more account entities.
Add user to lists
Add a Customer or Account to one or more Lists in Engage.so.
Archive list
Archive a List in Engage.
Archive user
Archive a user in Engage.
Convert user type
Convert a user between Customer and Account entity types.
Create list
Create a new List in Engage for organizing subscribers.
Create user
Create a new user (Customer or Account) in Engage.
Delete subscriber from list
Remove a subscriber from a List entirely (different from unsubscribing).
Delete user
Completely delete all user data for a Customer or Account.
Get account members
Retrieve all members (Customers) of an Account in Engage.
Get list
Retrieve a single List by its ID.
Get user by ID
Retrieve a single user by their user ID.
List lists
Retrieve a paginated list of all Lists in Engage.
List users
Retrieve a paginated list of all users in Engage.
Merge users
Merge two user profiles in Engage.
Remove customer from account
Remove a Customer from an Account in Engage.
Batch request
Batch multiple create user, update user, and add user events operations into a single API call.
Subscribe user to list
Create a user and subscribe them to an Engage.so List.
Track user event
Add user events to Engage.
Update account role
Update the role of a Customer in an Account or set a new one if none exists.
Update subscriber status
Update a subscriber's status on a List.
Update user
Update user data and attributes on Engage.
The tools Engage sits next to
Same connection, same setup. Pick the next one your team already uses.
ActiveTrail
Checks subscription state and activity before replying, updates contacts and groups from a conversation, and reads delivery and bounce detail.
Customerio
Checks a person's delivered messages, records events and traits mid-conversation, merges duplicate profiles, and honours unsubscribe requests on the spot.
Heyzine
Heyzine is a flipbook maker that turns static PDFs into interactive, customizable digital publications with page flip effects.
Mails so
Validates a single address on the spot, submits lists for bulk checking, and pulls batch results once the job has finished.
Postalytics
Builds direct mail campaigns from templates and lists, maintains suppression lists, reports live drip campaigns, and wires up delivery webhooks.
Simplero
Finds a subscriber by email, tags and re-segments them mid-conversation, subscribes cohorts in bulk, and reports who holds admin rights.
Ready to connect Engage?
Authorize the account and your agent has all 22 actions from the first conversation.