Dovetail

Dovetail MCP integration

Files feedback into the right channel as it arrives, links it to a contact, searches past research for the same theme, and writes up insights.

Connect DovetailSee all integrations

51actions available

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

  • Create note

    Lyro saves research findings, customer insights, or interview takeaways as a note in your Dovetail project. Centralizes evidence where your team finds it.

  • Create contact

    Lyro adds a new person to Dovetail so you can track their feedback and involvement. Builds a single source of truth for all research contacts.

  • Update contact

    Lyro edits a contact's details, adds attributes, or notes new findings. Keeps your research database in sync as you learn more about them.

See all 51 actions

How businesses use Dovetail + Lyro

Each card is one request a support team gets, and the Dovetail actions Lyro runs to close it.

  • Capture feedback the moment a customer gives it

    Lyro records the comment as a data point in the channel that collects it, registers the contact who said it, and files a note in the project, so the raw material is already there when analysis starts.

    Create Data PointCreate ContactCreate Note

  • Find what the research already says on a theme

    Before anyone repeats a study, Lyro runs a magic search across the workspace and lists the highlights and insights that already cover the question being asked.

    Magic SearchList HighlightsList Insights

  • Write up an insight and keep it current

    Lyro creates the insight that records a finding, updates its title and custom fields as more evidence lands, and exports it as Markdown or HTML when it needs to travel outside Dovetail.

    Create InsightUpdate InsightExport Insight

  • Keep the workspace organized as it grows

    Lyro creates the project or channel a new stream of feedback belongs in and adds the topics that break it down, so a growing repository stays navigable rather than turning into one long list.

    Create ProjectCreate ChannelCreate Topic

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Dovetail actions it has and picks the ones a request needs.

  1. 01

    Connect Dovetail

    Authorize the Dovetail account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.

  2. 02

    Tell your agent what you need

    Describe the job the way you would hand it to a teammate. Lyro maps it to the Dovetail actions that close it and chains as many as the request needs.

  3. 03

    Watch it work

    The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.

    Get started free
Dovetail · Lyro

Everything else about Dovetail

Setup, permissions, and the limits of what Lyro can do inside Dovetail.

  • A single workspace. Get Token Info returns the current API token and the workspace it belongs to, and the list actions such as List Projects, List Contacts, and List Notes are all scoped to that workspace, so a second Dovetail workspace needs its own connection rather than a permission change.

Every action available in Dovetail

All 51 actions your agent can call on Dovetail, straight from the live MCP connection.

  • Create channel

    Creates a new channel in Dovetail to organize and collect feedback data.

  • Create contact

    Create a new contact in Dovetail.

  • Create data

    Create a data item in a Dovetail project with text content, title, and/or structured fields.

  • Create data point

    Create a data point within a channel.

  • Create doc

    Create a doc in a Dovetail project with text content, title and/or custom fields.

  • Create insight

    Creates a new insight in Dovetail to store synthesized research findings, observations, or conclusions.

  • Create note

    Create a note in a Dovetail project with text content, title and/or custom fields.

  • Create project

    Create a new project in your Dovetail workspace.

  • Create topic

    Create a new topic in a Dovetail channel.

  • Delete channel

    Delete an existing channel.

  • Delete data

    Delete an existing data item.

  • Delete doc

    Delete an existing doc.

  • Delete insight

    Delete an existing insight.

  • Delete note

    Delete an existing note.

  • Delete topic

    Delete an existing topic.

  • Export data

    Export data in HTML or Markdown format.

  • Export doc

    Export a doc in HTML or Markdown format.

  • Export insight

    Export an insight in HTML or Markdown format.

  • Export note

    Export a note from Dovetail in HTML or Markdown format.

  • Get contact

    Retrieve details of a specific contact.

  • Get data

    Retrieve details of a specific data item by ID.

  • Get doc

    Retrieve details of a specific doc by ID.

  • Get file

    Retrieve details of a specific file by its ID.

  • Get folder

    Retrieve details of a specific folder.

  • Get insight

    Retrieve details of a specific insight by ID.

  • Get note

    Retrieve details of a specific note.

  • Get project

    Retrieve details of a specific project.

  • Get token info

    Retrieves information about the current API token, including its unique identifier and the associated workspace subdomain.

  • Import data file

    Import a public URL of a file as new data in Dovetail.

  • Import doc file

    Import a public file URL as a new doc in Dovetail.

The tools Dovetail sits next to

Same connection, same setup. Pick the next one your team already uses.

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Ready to connect Dovetail?

Authorize the account and your agent has all 51 actions from the first conversation.

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