Can Lyro create a Mopinion form or send a survey?

No. Every action in this toolkit is a read: accounts, datasets, reports, feedback items, field definitions and deployments. Building forms and configuring where they trigger stays in Mopinion, and Lyro reports on what those forms have collected.

What is the difference between a dataset and a report in Mopinion?

A dataset is one feedback form and its responses; a report groups datasets together and carries its own name, description, language and field schema. Get Dataset Feedback answers a single-form question, while Get Report Feedback answers one that spans several.

What does Lyro do when a feedback item cannot be found?

Get Dataset Feedback By ID returns a warning in its metadata with null field values when the item does not exist, but a 404 when the dataset ID itself is invalid or inaccessible. The two are different problems, and Lyro can say which one it hit rather than reporting an empty result.

How can we tell whether the Mopinion API is the problem?

Get API Root pings the health check endpoint and returns the status code, a pong response and the current API version. If that fails, Lyro reports the outage in the conversation rather than presenting an incomplete set of responses as the full picture.

Mopinion MCP integration

Pulls survey responses for a form or report, resolves the fields behind them, and reports where and when a feedback form is shown.

Connect Mopinion See all integrations

11actions available

What your agent can do with Mopinion

Every action runs live through MCP. Nothing to build, nothing to maintain.

Get dataset feedback
Lyro pulls survey responses and feedback items from a specific dataset with optional filtering. Support teams analyze customer feedback trends directly from their chat platform.

See all 11 actions

How businesses use Mopinion + Lyro

Each card is one request a support team gets, and the Mopinion actions Lyro runs to close it.

Read what customers said on a specific form
Lyro fetches feedback items for a dataset with pagination and field filters, returning the responses, scores, custom fields and timestamps, and drills into a single item when one needs quoting.
Get Dataset FeedbackGet Dataset Feedback By IDGet Dataset by ID
Roll responses up to the report they belong to
Lyro reads a report's name, language and every dataset attached to it, then pulls the report-level feedback so a trend question is answered across forms rather than one form at a time.
Get Report By IDGet Report FeedbackGet Report Fields
Resolve what a score or custom field actually means
Lyro reads the field definitions for a dataset before interpreting its responses, so a numeric score is reported against its real label instead of a raw column name nobody recognises.
Get Dataset Field DefinitionsGet Dataset by IDGet Report Fields
Explain why a survey appeared where it did
Lyro lists the account's deployments and reports one deployment's trigger conditions, scheduling, target URLs and active status, so a question about who was shown a form has a concrete answer.
Get DeploymentsGet Deployment by IDGet Account

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Mopinion actions it has and picks the ones a request needs.

01
Connect Mopinion
Authorize the Mopinion account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.
02
Tell your agent what you need
Describe the job the way you would hand it to a teammate. Lyro maps it to the Mopinion actions that close it and chains as many as the request needs.
03
Watch it work
The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.
Get started free

Mopinion · Lyro

Everything else about Mopinion

Setup, permissions, and the limits of what Lyro can do inside Mopinion.

No. Every action in this toolkit is a read: accounts, datasets, reports, feedback items, field definitions and deployments. Building forms and configuring where they trigger stays in Mopinion, and Lyro reports on what those forms have collected.

Every action available in Mopinion

All 11 actions your agent can call on Mopinion, straight from the live MCP connection.

Get account
Retrieve the current authenticated account information.
Get dataset by ID
Retrieve complete metadata for a specific Mopinion dataset (feedback form) by its ID.
Get dataset feedback
Retrieve feedback items (survey responses) for a specific dataset/form with optional pagination and filtering.
Get dataset feedback by ID
Retrieves a single feedback item by its unique identifier from a specific dataset.
Get dataset field definitions
Retrieve field definitions for a dataset.
Get deployment by ID
Retrieves detailed configuration for a specific feedback form deployment by its ID.
Get deployments
List all deployments for the authenticated Mopinion account.
Get report by ID
Retrieves detailed information about a specific Mopinion report by its ID.
Get report feedback
Retrieve feedback items for a report.
Get report fields
Retrieve field definitions for a specific report.
Get API root
Check Mopinion API availability and get version information.