What stops Lyro sending mail the account cannot pay for?

Get Balance exists for that check - its guidance is to confirm the current DocuPost balance before sending - so Lyro verifies funds first and reports a shortfall instead of firing a send that will fail. Topping up stays a person's decision inside DocuPost.

What details does Lyro need before it can post a letter?

A complete recipient and sender address - name, street, city, state and ZIP for both - plus a publicly reachable PDF URL for a letter, or front and back image URLs for a postcard. Lyro asks for the missing field rather than sending a part-addressed piece of mail.

Can Lyro mail to an address outside the United States?

The connected actions post through U.S. mail and require a state and ZIP on both addresses, so Lyro treats this as domestic mail. An international address goes to a human agent rather than being reshaped to fit those fields.

Can a letter be recalled after Lyro sends it?

No. Sending is a physical print-and-post job and the connected toolkit has no cancel, recall or delivery-status action, so Lyro confirms the addresses and the document URL before calling Send Letter or Send Postcard, and tracking afterwards happens in DocuPost.

Docupost MCP integration

Checks the DocuPost balance, then posts a letter from a PDF URL or a postcard from front and back images to a confirmed address.

Connect Docupost See all integrations

3actions available

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

Send letter
Lyro arranges physical mail delivery of letters via U.S. postal service for official documents requiring paper format. Letters are printed and mailed automatically without customer intervention.
Send postcard
Lyro sends physical postcards via U.S. mail for marketing or notification purposes. Postcard delivery provides tangible touchpoints with confirmation of delivery.
Get balance
Lyro checks the current account balance to confirm available credits for sending physical mail. Balance verification prevents failed sends due to insufficient funds.

See all 3 actions

How businesses use Docupost + Lyro

Each card is one request a support team gets, and the Docupost actions Lyro runs to close it.

Post a letter or postcard from a conversation
Lyro confirms the DocuPost balance covers the job, then mails a letter from a PDF URL or a postcard from its front and back images once the recipient and sender addresses are complete.
Get BalanceSend LetterSend Postcard

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Docupost actions it has and picks the ones a request needs.

01
Connect Docupost
Authorize the Docupost account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.
02
Tell your agent what you need
Describe the job the way you would hand it to a teammate. Lyro maps it to the Docupost actions that close it and chains as many as the request needs.
03
Watch it work
The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.
Get started free

Docupost · Lyro

Everything else about Docupost

Setup, permissions, and the limits of what Lyro can do inside Docupost.

Get Balance exists for that check - its guidance is to confirm the current DocuPost balance before sending - so Lyro verifies funds first and reports a shortfall instead of firing a send that will fail. Topping up stays a person's decision inside DocuPost.