Baselinker

Baselinker MCP integration

Finds an order by phone number, reads courier tracking history, opens and progresses returns, issues invoices, and keeps marketplace stock current.

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106actions available

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

  • Update inventory products stock

    Lyro adjusts product stock levels across the BaseLinker catalog in real-time. Support agents process returns and corrections without leaving the conversation.

  • Get inventory product logs

    Lyro retrieves all events tied to product changes in BaseLinker. Agents investigate inventory discrepancies and explain status changes to customers.

  • Create package manual

    Lyro registers shipping details for orders created outside BaseLinker. Teams ensure manual shipments are tracked and Lyro can communicate accurate delivery info.

See all 106 actions

How businesses use Baselinker + Lyro

Each card is one request a support team gets, and the Baselinker actions Lyro runs to close it.

  • Answer an order status question from the live record

    Lyro finds the order from the phone number a customer gave, reads the packages attached to it, and pulls the courier's status history, so the reply carries the current tracking state instead of a promise to check.

    Get Orders by PhoneGet Order PackagesGet Courier Packages Status History

  • Raise the invoice or the parcel a customer is waiting on

    Lyro adds an invoice against an order, records the payment on it, and creates a package manually when the shipment has to be booked outside the usual automation.

    Add InvoiceSet Order PaymentCreate Package Manual

  • Keep stock honest across every marketplace

    Lyro reads current stock for a product, updates quantities across the inventories BaseLinker syncs, and adds a new product when a line launches, so listings do not oversell.

    Get Inventory Products StockUpdate Inventory Products StockAdd Inventory Product

  • Take the return from request to refund

    Lyro opens the return against the original order, moves it through the return statuses your team defined, and records the refund once it is agreed, so the customer sees progress at each step.

    Add Order ReturnSet Order Return StatusSet Order Return Refund

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Baselinker actions it has and picks the ones a request needs.

  1. 01

    Connect Baselinker

    Authorize the Baselinker account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.

  2. 02

    Tell your agent what you need

    Describe the job the way you would hand it to a teammate. Lyro maps it to the Baselinker actions that close it and chains as many as the request needs.

  3. 03

    Watch it work

    The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.

    Get started free
Baselinker · Lyro

Everything else about Baselinker

Setup, permissions, and the limits of what Lyro can do inside Baselinker.

  • Yes. Get Order Sources returns the channels connected to the account and every order carries its source, so Lyro can tell a marketplace order and a web store order apart, and Get Connect Integrations lists what is wired up when the answer depends on the channel.

Every action available in Baselinker

All 106 actions your agent can call on Baselinker, straight from the live MCP connection.

  • Add inventory

    Add or update a BaseLinker catalog (inventory).

  • Add inventory category

    Add or update a category in the BaseLinker catalog.

  • Add inventory document

    Create a new inventory document in BaseLinker storage.

  • Add inventory manufacturer

    Add or update a manufacturer in the BaseLinker catalog.

  • Add inventory payer

    Add a new payer or update an existing one in BaseLinker storage.

  • Add inventory price group

    Create or update a price group in BaseLinker storage.

  • Add inventory product

    Add a new product to BaseLinker catalog or update an existing product.

  • Add inventory purchase order

    Create a new purchase order in BaseLinker storage.

  • Add inventory purchase order items

    Add items to an existing purchase order in BaseLinker.

  • Add inventory supplier

    Add a new supplier or update an existing one in BaseLinker storage.

  • Add inventory warehouse

    Add a new warehouse or update an existing warehouse in BaseLinker inventories.

  • Add invoice

    Issue an order invoice in BaseLinker.

  • Add invoice correction

    Issue an order invoice correction.

  • Add order

    Add a new order to the BaseLinker order manager.

  • Add order by split

    Create a new order by splitting selected products from an existing order.

  • Add order duplicate

    Add a new order by duplicating an existing order in BaseLinker.

  • Add order return

    Add a new order return to BaseLinker.

  • Add order return product

    Add a new product to an existing order return in BaseLinker.

  • Add shop category

    Add a new category to BaseLinker storage (shops, warehouses, or BaseLinker inventory).

  • Create package manual

    Register shipping details for orders when shipments are created outside BaseLinker.

  • Delete inventory

    Delete a catalog from BaseLinker storage.

  • Delete inventory category

    Remove categories from BaseLinker warehouse.

  • Delete inventory manufacturer

    Remove a manufacturer from the BaseLinker catalog.

  • Delete inventory payer

    Remove a payer from BaseLinker storage.

  • Delete inventory price group

    Remove a price group from BaseLinker storage.

  • Delete inventory product

    Remove a product from the BaseLinker catalog.

  • Delete inventory warehouse

    Remove a warehouse from BaseLinker inventories.

  • Delete order product

    Remove a specific product from an order in BaseLinker.

  • Delete order return product

    Remove a specific product from an order return in BaseLinker.

  • Delete orders

    Delete multiple orders from BaseLinker order manager.

The tools Baselinker sits next to

Same connection, same setup. Pick the next one your team already uses.

Browse every integration

Ready to connect Baselinker?

Authorize the account and your agent has all 106 actions from the first conversation.

Connect BaselinkerTalk to sales
Support agent working at a laptop next to the Lyro mascot