Shipday MCP integration
Looks up delivery status and tracking, creates and corrects orders, quotes on-demand couriers, and reassigns a stalled delivery.
13actions available
Three actions you can hand over today
Every action runs live through MCP. Nothing to build, nothing to maintain.
Insert order
Lyro sets up a new delivery order in Shipday with customer information and shipment details. Support agents can fulfill orders without leaving the conversation.
Edit delivery order
Lyro modifies an existing delivery order in Shipday to update address, items, or notes. Agents correct mistakes in real-time instead of calling the warehouse.
Retrieve order details
Lyro fetches complete delivery order information from Shipday by order number. Agents instantly answer customer status questions without manual lookups.
How businesses use Shipday + Lyro
Each card is one request a support team gets, and the Shipday actions Lyro runs to close it.
Answer a where-is-my-order question from the record
Lyro retrieves the order by its number and reports the carrier assigned, the current status, and the tracking detail, and scans the active orders when the customer does not have their number to hand.
Retrieve Order DetailsRetrieve Active OrdersQuery Delivery OrdersCreate or correct a delivery order mid-conversation
Lyro inserts a new order with the customer, pickup, and item detail, or edits an existing one when an address, a delivery fee, or a tip changes, then marks it ready for pickup at the time given.
Insert OrderEdit Delivery OrderOrder Ready To PickupReassign a delivery that has stalled with a driver
Lyro removes the driver assignment so the order returns to the pool for another carrier, checks who is on the roster and what their status is, and adds a new driver account when the team has grown.
Unassign Order From DriverRetrieve CarriersAdd A CarrierQuote a third-party courier before committing
Lyro checks which on-demand providers are enabled for the account, confirms the route is serviceable, and returns pricing with pickup and delivery times, so a delivery promise rests on a real estimate.
Get On-Demand Delivery ServicesCheck On-Demand AvailabilityGet On-Demand Delivery Estimate
How it works
Get started in 3 steps
Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Shipday actions it has and picks the ones a request needs.
Connect Shipday
Authorize the Shipday account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.
Tell your agent what you need
Describe the job the way you would hand it to a teammate. Lyro maps it to the Shipday actions that close it and chains as many as the request needs.
Watch it work
The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.
Get started free
Shipday · Lyro
What can you do in Shipday without me setting anything up?
These, right away:
- Add a carrier
- Check on-demand delivery availability
- Edit delivery order
Great, let's start with the first one.
FAQ
Everything else about Shipday
Setup, permissions, and the limits of what Lyro can do inside Shipday.
No cancel action is exposed by the toolkit. Lyro can edit the order's details and unassign the driver so it stops being actioned, then hand the conversation to a human agent with the order number attached. The cancellation itself is done in Shipday by someone with dashboard access.
Every action available in Shipday
All 13 actions your agent can call on Shipday, straight from the live MCP connection.
Add a carrier
Add a new carrier/driver to the Shipday system with credentials.
Check on-demand delivery availability
Check on-demand delivery availability from third-party service providers.
Edit delivery order
Edit an existing delivery order in Shipday.
Get on-demand delivery estimate
Get on-demand delivery estimates from third-party service providers for a specific order.
Get on-demand delivery services
Retrieve available third-party on-demand delivery service providers.
Insert order
Create a new delivery order in Shipday.
Order ready to pickup
Mark a delivery order as ready for pickup.
Orders query
Query delivery orders with filters and pagination.
Query delivery orders
Query delivery orders with time-based filters and cursor pagination.
Retrieve active orders
Retrieve all active delivery orders from Shipday system.
Retrieve carriers
Retrieve all carriers/drivers with profile and status details.
Retrieve order details
Retrieve detailed information for a specific delivery order by order number.
Unassign order from driver
Remove driver assignment from a delivery order.
The tools Shipday sits next to
Same connection, same setup. Pick the next one your team already uses.
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Shippo
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Ready to connect Shipday?
Authorize the account and your agent has all 13 actions from the first conversation.