Finerworks

Finerworks MCP integration

Reads order production status and tracking, quotes and submits print orders, maintains the image library and virtual inventory, and validates addresses.

Connect FinerworksSee all integrations

33actions available

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

  • Update user

    Lyro modifies a user's account profile settings in FinerWorks. Account teams quickly fix customer preferences or contact information.

  • Fetch order status

    Lyro retrieves the current production status and tracking details for a print order. Support agents instantly tell customers where their physical goods are in the fulfillment process.

  • Submit orders

    Lyro submits up to five new orders to FinerWorks for production. Print teams process customer orders programmatically without re-entering details.

See all 33 actions

How businesses use Finerworks + Lyro

Each card is one request a support team gets, and the Finerworks actions Lyro runs to close it.

  • Answer where a print order has got to

    Lyro reads the order's production status and shipment tracking and resolves the status ID against FinerWorks' own definitions, so a customer chasing a print hears what stage it is actually at.

    Fetch Order StatusList Order Status DefinitionsGet User

  • Quote a job and place the order

    Lyro prices the product SKUs and quantities, pulls the shipping options and rates for the destination, and submits up to five orders once the line items are settled.

    Get PricesList Shipping Options MultipleSubmit Orders

  • Keep the image library and inventory current

    Lyro adds new artwork with its metadata, edits titles, descriptions, and gallery assignments on files already there, and checks which virtual inventory products depend on them.

    Add ImagesUpdate ImagesList Virtual Inventory

  • Check the details before it goes to press

    Lyro validates the recipient address against the carrier and returns the standardised version, and reads the product types, media, and frame collections available so an order uses real options.

    Validate Recipient AddressList Product TypesList Frame Collections

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Finerworks actions it has and picks the ones a request needs.

  1. 01

    Connect Finerworks

    Authorize the Finerworks account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.

  2. 02

    Tell your agent what you need

    Describe the job the way you would hand it to a teammate. Lyro maps it to the Finerworks actions that close it and chains as many as the request needs.

  3. 03

    Watch it work

    The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.

    Get started free
Finerworks · Lyro

Everything else about Finerworks

Setup, permissions, and the limits of what Lyro can do inside Finerworks.

  • Submit Orders takes up to five orders in a single call and Add Images up to five images with their metadata and URIs, so larger runs are split across calls. Save Pending Orders is the option when an order needs a person to review it before submission.

Every action available in Finerworks

All 33 actions your agent can call on Finerworks, straight from the live MCP connection.

  • Add images

    Add images to a finerworks library.

  • Add or update gallery collection

    Add or update personal gallery collections in GeoGalleries.com.

  • Delete images

    Delete a list of image files from FinerWorks based on their unique GUIDs.

  • Delete pending orders

    Remove orders from temporary storage that were saved as pending.

  • Delete virtual inventory

    Delete virtual inventory products by SKU.

  • Disconnect virtual inventory

    Disconnect ALL virtual inventory items from a 3rd party platform.

  • Fetch order status

    Retrieve order production status and tracking details from FinerWorks.

  • Get company info

    Get essential information about FinerWorks including site identifier, company address, and operating hours.

  • Get frame details

    Retrieve detailed specifications for a specific frame by ID.

  • Get prices

    Retrieve pricing information for FinerWorks products.

  • Get shipping options ids

    List all available shipping option IDs from FinerWorks.

  • Get user

    Retrieves the authenticated user's FinerWorks account profile including billing/business addresses, account credits, shipping preferences, connected platforms, and gallery settings.

  • List file selection

    Retrieve the list of currently selected files by their master guid.

  • List frame collections

    Retrieve available frame collections and categories from FinerWorks.

  • List galleries

    List galleries setup in GeoGalleries.com for the user's account.

  • List gallery themes

    Retrieve available themes for GeoGalleries.

  • List glazing

    Retrieve available glazing and glass options from FinerWorks.

  • List images

    Retrieve a paginated list of image files uploaded to your FinerWorks account.

  • List mats

    Retrieve available matting options from FinerWorks for framing products.

  • List media types

    Retrieve available print media types from FinerWorks.

  • List order status definitions

    List all available production status definitions an order can have once it has completed.

  • List product types

    Retrieve FinerWorks product types (print categories like Canvas Prints, Metal Prints, Posters, etc.).

  • List shipping options multiple

    Retrieve shipping options and rates for multiple orders in a batch request.

  • List style types

    Retrieves available print style types from FinerWorks.

  • List virtual inventory

    Retrieve a user's virtual inventory products from their FinerWorks account.

  • Save pending orders

    Save orders to temporary pending storage.

  • Submit orders

    Submit up to five new orders.

  • Update app details

    Update the details assigned to the app_key being used.

  • Update file selection

    Update a user's currently selected image files using the selection key.

  • Update images

    Update image metadata in FinerWorks based on unique GUIDs.

The tools Finerworks sits next to

Same connection, same setup. Pick the next one your team already uses.

Browse every integration

Ready to connect Finerworks?

Authorize the account and your agent has all 33 actions from the first conversation.

Connect FinerworksTalk to sales
Support agent working at a laptop next to the Lyro mascot