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Appointo

Appointo MCP integration

Checks open slots, books a customer in, reschedules or cancels later, and reports which bookings and subscription contracts are on the calendar.

Connect AppointoSee all integrations

11actions available

  1. Home/
  2. Integrations/
  3. Appointo

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

  • Create booking

    Lyro creates a new booking in Appointo. Customers book appointments directly through support without separate scheduling tools.

  • Get appointment availability

    Lyro retrieves calendar availability for a specific appointment slot. Agents see open times instantly to offer alternatives when first choice is unavailable.

  • Reschedule booking

    Lyro moves an existing booking to a new timeslot. Customers reschedule without losing their booking details or confirmation.

See all 11 actions

How businesses use Appointo + Lyro

Each card is one request a support team gets, and the Appointo actions Lyro runs to close it.

  • calendar_month

    Book a customer into an open slot

    Lyro fetches the available time slots for the appointment within the customer's date range, confirms which bookable product they want, and creates the booking on the spot.

    Get Appointment AvailabilityList ProductsCreate Booking
  • update

    Move or cancel an existing appointment

    Lyro reschedules the booking to a timeslot it has confirmed is free, cancels the whole booking or just the attendees who dropped out, and adjusts buffer times around it.

    Reschedule BookingCancel BookingUpdate Booking Buffers
  • inbox

    Answer what is on the calendar

    Lyro lists bookings filtered by status or search term, pages through appointments, and pulls subscription contracts when a customer asks about a recurring arrangement.

    List BookingsList AppointmentsList Subscription Contracts
  • schedule

    Set the availability rules behind an appointment

    Lyro upserts the availability configuration for an appointment after validating the API token, so a change to opening hours or capacity takes effect without a dashboard visit.

    Upsert Appointment ConfigurationAuthenticate Appointo API Token

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Appointo actions it has and picks the ones a request needs.

  1. 01

    Connect Appointo

    Authorize the Appointo account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.

  2. 02

    Tell your agent what you need

    Describe the job the way you would hand it to a teammate. Lyro maps it to the Appointo actions that close it and chains as many as the request needs.

  3. 03

    Watch it work

    The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.

    Get started free

Appointo · Lyro

What can you do in Appointo without me setting anything up?

These, right away:

  • Create booking
  • Get appointment availability
  • Cancel booking

Great, let's start with the first one.

Ask Lyro anything...

FAQ

Everything else about Appointo

Setup, permissions, and the limits of what Lyro can do inside Appointo.

  • Yes. Cancel Booking revokes either an entire booking or selected customers within it, so one person can drop out of a group session while everyone else keeps their place. The booking is verified before the cancellation goes through.

  • Availability is checked first. Get Appointment Availability returns the calendar slots open for that appointment within a date range, and Create Booking runs only after that. Reschedule Booking follows the same order, confirming the new timeslot before moving the customer to it.

  • Appointo runs on top of a Shopify store, so the bookable items come from the store. List Products fetches what is available with paging and search, and List Subscription Contracts covers the recurring arrangements customers have already signed up to.

  • Authenticate Appointo API Token validates the APPOINTO-TOKEN header before other calls run, so an expired token surfaces as an authentication failure rather than as an appointment that appears to have no availability at all.

Every action available in Appointo

All 11 actions your agent can call on Appointo, straight from the live MCP connection.

  • Authenticate appointo API token

    Authenticate with the Appointo API by validating the APPOINTO-TOKEN header.

  • Cancel booking

    Cancel a booking or selected customers.

  • Create booking

    Create a new booking.

  • Get appointment availability

    Get calendar availability for a specific appointment.

  • List appointments

    List appointments.

  • List bookings

    List bookings.

  • List products

    Fetch all available products.

  • List subscription contracts

    List subscription contracts.

  • Reschedule booking

    Reschedule an existing booking to a new timeslot.

  • Update booking buffers

    Update buffer times for an existing booking.

  • Upsert appointment configuration

    Upsert availability config for an appointment.

The tools Appointo sits next to

Same connection, same setup. Pick the next one your team already uses.

  • Bartarrow_outward

    Bart

    Reads live departures for a station, plans a trip by departure or arrival time with fares, checks elevator status, and flags current advisories.

  • Calarrow_outward

    Cal

    Reads genuinely open slots, reserves and books a meeting mid-conversation, reschedules or cancels when plans move, and reassigns a booking to a free colleague.

  • Eterminarrow_outward

    Etermin

    Reads free timeslots, books, reschedules, and cancels appointments, blocks out absences and working times, and registers booking webhooks.

  • Eventzillaarrow_outward

    Eventzilla

    Reads live event and ticket data, confirms or cancels a buyer's order with a recorded reason, and checks attendees in from their barcode.

  • Planyo Online Bookingarrow_outward

    Planyo Online Booking

    Checks real availability, creates the reservation and the customer account, and answers add-on, coupon, and review questions before booking.

  • Symplaarrow_outward

    Sympla

    Answers Sympla event questions by filtering the organizer's account on status and date.

Browse every integration
Support agent working at a laptop next to the Lyro mascot

Ready to connect Appointo?

Authorize the account and your agent has all 11 actions from the first conversation.

Connect AppointoTalk to sales
Connect AppointoTalk to sales
Support agent working at a laptop next to the Lyro mascot