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Shopify

Shopify MCP integration

Finds an order and its fulfillment status, previews and issues refunds, checks live stock, and builds draft orders with a discount code.

Connect ShopifySee all integrations

361actions available

  1. Home/
  2. Integrations/
  3. Shopify

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

  • Cancel a fulfillment order

    Lyro cancels a fulfillment order in Shopify and closes it out when a customer changes their mind before shipping. The warehouse stops working on an order nobody wants anymore, with no manual follow-up.

  • Search customers

    Lyro searches Shopify for the customer record matching a name, email, or order a conversation refers to. Support gets the right account pulled up immediately instead of hunting through the admin panel.

  • Create transaction for order

    Lyro creates a payment transaction on a Shopify order to record a charge, capture, or refund. The order's payment status stays correct without anyone editing it by hand after the fact.

See all 361 actions

How businesses use Shopify + Lyro

Each card is one request a support team gets, and the Shopify actions Lyro runs to close it.

  • shopping_cart

    Answer where-is-my-order from the store record

    Lyro matches the shopper to their customer record, pulls their orders, and reads the fulfillment attached to the one in question, so the tracking status comes back in the first reply.

    Search CustomersGet Customer OrdersRetrieve Order Fulfillments
  • payments

    Refund or cancel before it costs an agent

    Lyro calculates what the refund would come to first, issues it against the order when the request fits policy, and cancels outright if the order has not shipped yet.

    Calculate A RefundCreate Order RefundCancel An Order
  • inventory_2

    Say whether the item is really in stock

    Instead of quoting the product page, Lyro reads the inventory levels behind the variant and the metafields where sizing or material detail is stored, so a pre-purchase question gets a current answer.

    Get ProductsGet Inventory LevelsGet Product Metafields
  • sell

    Turn the conversation into a checkout

    When a shopper is ready but stuck, Lyro assembles a draft order with the items and address discussed, attaches a discount code if one applies, and completes it into a real order.

    Create A New Draft OrderCreate Discount CodeComplete A Draft Order

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Shopify actions it has and picks the ones a request needs.

  1. 01

    Connect Shopify

    Authorize the Shopify account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.

  2. 02

    Tell your agent what you need

    Describe the job the way you would hand it to a teammate. Lyro maps it to the Shopify actions that close it and chains as many as the request needs.

  3. 03

    Watch it work

    The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.

    Get started free

Shopify · Lyro

What can you do in Shopify without me setting anything up?

These, right away:

  • Fetch an order
  • Update an order
  • Search products

Great, let's start with the first one.

Ask Lyro anything...

FAQ

Everything else about Shopify

Setup, permissions, and the limits of what Lyro can do inside Shopify.

  • Yes, and it is a separate action. Calculate A Refund returns what the refund would be, including shipping and tax, without touching the order, so the number can be shown to the shopper or an agent before Create Order Refund is ever called.

  • Shopify limits app access to the last 60 days of orders unless the store grants the extended read-all-orders scope. Grant it and Get Order List and Get Orders With Filters reach the full history; without it, an older order returns nothing rather than an error.

  • No. Lyro answers on the website widget as well as email, WhatsApp, Instagram, and Messenger, and the same Shopify lookups run wherever the question arrives - so a shopper asking about tracking in an Instagram DM gets the order record, not a link to the site.

  • Notification emails fire on order events and say the same thing to everyone. Lyro answers the question a shopper actually asked - a specific line on a specific order, a stock check, a partial refund - by calling the store API while the conversation is still open.

Every action available in Shopify

All 361 actions your agent can call on Shopify, straight from the live MCP connection.

  • Add product to custom collection

    Add a product to a custom collection by creating a collect resource.

  • Adjust inventory levels

    Adjust the inventory level of an inventory item at a single location.

  • Apply fulfillment hold

    Applies a fulfillment hold to an open fulfillment order, halting all fulfillment work.

  • Approve a comment

    Approves a pending comment and publishes it to a blog article, making it publicly visible to readers.

  • Bulk create products via graphql

    Creates many products (20-50+) in one asynchronous Shopify bulk mutation job.

  • Bulk delete customer addresses

    Bulk delete multiple customer addresses in a single operation.

  • Delete metafields in bulk

    Deletes multiple metafields in bulk using their owner ID, namespace, and key.

  • Bulk delete metaobjects

    Asynchronously delete metaobjects and their associated metafields in bulk.

  • Run shopify bulk query operation

    Run a Shopify GraphQL bulk query operation and return the result file URL and operation metadata.

  • Calculate a refund

    Calculate accurate refund amounts, taxes, and transactions for a Shopify order before creating an actual refund.

  • Cancel app subscription

    Cancel an app subscription in Shopify using the appSubscriptionCancel GraphQL mutation.

  • Cancel shopify bulk operation

    Cancel a running Shopify bulk operation.

  • Cancel a fulfillment

    Cancels an existing fulfillment by its ID, reverting all line items to an unfulfilled state.

  • Cancel a fulfillment order

    Cancels a fulfillment order in Shopify and marks it as closed.

  • Cancel an order

    Cancels a Shopify order and optionally restocks items and sends email notifications.

  • Close an order

    Closes an open Shopify order.

  • Complete a draft order

    Complete a draft order in Shopify and transition it to an actual order.

  • Connect inventory item to location

    Connects an inventory item to a location, establishing where the item can be stocked and fulfilled.

  • Count articles in blog

    Retrieves a count of all articles from a blog.

  • Get blogs count

    Retrieves the total count of all blogs in a Shopify store.

  • Retrieve count of custom collections

    Retrieves a count of custom collections with optional filters.

  • Get draft orders count

    Retrieves a count of draft orders from a Shopify store.

  • Count all the events

    Count all events in a Shopify store with comprehensive filtering.

  • Count fulfillments for order

    Retrieves a count of fulfillments associated with a specific order.

  • Retrieves a count of locations

    Retrieves a count of locations.

  • Count resource metafields

    Retrieves the count of metafields attached to a Shopify resource (products, blogs, collections, customers, orders, etc.).

  • Retrieve page count

    Retrieve the total count of pages in a Shopify store.

  • Count price rules

    Retrieves a count of all price rules.

  • Count product images

    Retrieves the total count of images for a specific Shopify product.

  • Retrieves a count of products

    Retrieve a count of products in the Shopify store.

The tools Shopify sits next to

Same connection, same setup. Pick the next one your team already uses.

  • Asin data apiarrow_outward

    Asin data api

    Asin data api gives you detailed, real-time product data from Amazon, including price, rank, and reviews.

  • Cloudcartarrow_outward

    Cloudcart

    Answers order and shipping questions from the store record, fixes a stuck cart, issues codes from approved discounts, and keeps product and variant data current.

  • Fraudlabs proarrow_outward

    Fraudlabs pro

    FraudLabs Pro is an online payment fraud detection service for e-commerce and merchants.

  • Ko fiarrow_outward

    Ko fi

    Receives and validates Ko-fi payment webhooks so new donations, memberships, and orders arrive with details attached.

  • Payhiparrow_outward

    Payhip

    Verifies discount codes against the live store, issues and updates coupons, and reacts to paid, refund, and subscription events.

  • Shippoarrow_outward

    Shippo

    Validates addresses, compares carrier rates, buys labels, reports parcel tracking status, and refunds a label that was never used.

Browse every integration
Support agent working at a laptop next to the Lyro mascot

Ready to connect Shopify?

Authorize the account and your agent has all 361 actions from the first conversation.

Connect ShopifyTalk to sales
Connect ShopifyTalk to sales
Support agent working at a laptop next to the Lyro mascot