Shippo

Shippo MCP integration

Validates addresses, compares carrier rates, buys labels, reports parcel tracking status, and refunds a label that was never used.

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95actions available

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

  • Validate address

    Lyro checks if an address is correctly formatted and deliverable before shipping. Customers avoid failed deliveries and refund requests when Lyro catches bad addresses upfront.

  • Create merchant order

    Lyro creates a new order record in Shippo with buyer details and items for the merchant. Support teams process shipments directly from chat without asking merchants to log in separately.

  • List merchant shipment rates by currency

    Lyro retrieves available shipping rates in the customer's preferred currency to quote accurate costs. International customers get instant rates instead of waiting for manual conversion and lookup.

See all 95 actions

How businesses use Shippo + Lyro

Each card is one request a support team gets, and the Shippo actions Lyro runs to close it.

  • Answer where the parcel actually is

    Lyro reads the tracking status for the shipment a customer is asking about and opens the transaction behind the label, so the reply carries the carrier's latest scan rather than the date it shipped.

    Get Tracking StatusGet TransactionGet Shipment

  • Compare rates and buy the label

    Lyro creates the shipment with its parcel dimensions, lists the rates the connected carriers returned, and creates the transaction that purchases the chosen label.

    Create ShipmentList Shipment RatesCreate Transaction

  • Fix the address before it costs a redelivery

    Lyro validates the address a customer typed, saves the corrected version, and reuses the parcel template the warehouse packs to, so a preventable delivery failure is caught at entry.

    Validate AddressCreate Shippo AddressGet Default Parcel Template

  • Handle the return and the unused label

    Lyro creates the refund for a label that was never used, registers a tracking webhook so status changes arrive on their own, and builds the manifest that closes out the day's shipments.

    Create RefundRegister Tracking WebhookCreate Manifest

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Shippo actions it has and picks the ones a request needs.

  1. 01

    Connect Shippo

    Authorize the Shippo account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.

  2. 02

    Tell your agent what you need

    Describe the job the way you would hand it to a teammate. Lyro maps it to the Shippo actions that close it and chains as many as the request needs.

  3. 03

    Watch it work

    The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.

    Get started free
Shippo · Lyro

Everything else about Shippo

Setup, permissions, and the limits of what Lyro can do inside Shippo.

  • Yes. Create Customs Item and Create Merchant Customs Declaration cover the customs paperwork, Get Customs Declaration reads one back, and List Shipment Rates by Currency prices the shipment in the currency the merchant sells in.

Every action available in Shippo

All 95 actions your agent can call on Shippo, straight from the live MCP connection.

  • Create shippo address

    Create a new address in Shippo.

  • Create batch

    Create a batch of shipments for bulk label purchasing.

  • Create carrier account

    Create a new carrier account in Shippo.

  • Create customs item

    Create a new customs item for international shipments.

  • Create live rate

    Generate live shipping rates from multiple carriers for a given shipment.

  • Create manifest

    Create a new shipping manifest with Shippo.

  • Create merchant address

    Create a new address for a merchant using Shippo's Platform API.

  • Create merchant batch

    Create a batch for a merchant using the Shippo Platform API.

  • Create merchant carrier account

    Create a carrier account for a merchant using the Shippo Platform API.

  • Create merchant customs declaration

    Create a new customs declaration for a merchant using Shippo's Platform API.

  • Create merchant customs item

    Create a new customs item for a merchant using Shippo's Platform API.

  • Create merchant order

    Create an order for a merchant using the Shippo Platform API.

  • Create merchant parcel

    Create a new parcel for a merchant using Shippo's Platform API.

  • Create merchant refund

    Create a refund for a merchant using the Shippo Platform API.

  • Create merchant shipment

    Create a new shipment for a merchant using Shippo's Platform API.

  • Create merchant transaction

    Create a shipping label transaction for a merchant using the Shippo Platform API.

  • Create order

    Create a new order in Shippo.

  • Create parcel

    Create a new parcel in Shippo with dimensions and weight specifications.

  • Create refund

    Create a refund for a Shippo transaction.

  • Create service group

    Create a new Shippo service group with specified pricing model and carrier service levels.

  • Create shipment

    Create a new shipment with Shippo.

  • Register tracking webhook

    Register a tracking webhook for a shipment.

  • Create transaction

    Create a shipping label transaction with Shippo.

  • Create user parcel template

    Create a new user parcel template in Shippo with preset dimensions and weight specifications.

  • Create shippo webhook

    Create a new webhook subscription in Shippo.

  • Delete default parcel template

    Clear the current default parcel template.

  • Delete user parcel template

    Delete a user-created parcel template.

  • Delete webhook

    Delete a specific webhook from Shippo.

  • Get address

    Retrieve a previously created address from Shippo.

  • Get carrier account

    Retrieve a carrier account by its ID.

The tools Shippo sits next to

Same connection, same setup. Pick the next one your team already uses.

Browse every integration

Ready to connect Shippo?

Authorize the account and your agent has all 95 actions from the first conversation.

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Support agent working at a laptop next to the Lyro mascot