Reply.io

Reply.io MCP integration

Finds prospects and reports their sequence step, enrols contacts into sequences, removes them from outreach on request, and flags disconnected mailboxes.

Connect Reply.ioSee all integrations

33actions available

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

  • Create contact

    Lyro adds a new contact to Reply.io, making them available for email sequences and campaigns. Your agent can register prospects immediately without leaving the support channel.

  • Search contacts by email

    Lyro searches Reply.io for an existing contact by their email address. Support can pull up a prospect's outreach history and sequence status instantly.

  • Add contact to sequence

    Lyro moves a contact into a Reply.io email sequence for automated outreach. Your agent can enroll prospects in sales campaigns without manual intervention.

See all 33 actions

How businesses use Reply.io + Lyro

Each card is one request a support team gets, and the Reply.io actions Lyro runs to close it.

  • Answer where a prospect is in the sequence

    Lyro finds the contact by email, reads their current statuses, and pulls the sequence enrolment with the step they are on and when it completed, so a rep asking for status gets the live position.

    Search Contacts by EmailGet Contact StatusGet Sequence Contacts Extended

  • Enrol a contact into the right sequence

    Lyro creates the contact if they are new, lists the sequences available, and adds them at a chosen step, optionally removing them from whatever sequence they were in first.

    Create ContactList SequencesAdd Contact to Sequence

  • Stop outreach the moment someone asks

    When a prospect replies or opts out, Lyro removes them from the sequence, sets the statuses that keep them out of it, and can pull a whole list out in one bulk call.

    Remove Contact From SequenceBulk Remove Contacts from SequenceSet Contact Status

  • Catch a sending mailbox that has dropped

    Lyro lists the email accounts that disconnected through an authentication or connection error and corrects the SMTP, IMAP, or daily limit settings, so a sequence is not quietly sending nothing.

    Get Disconnected Email AccountsReply.io List Email AccountsUpdate Email Account

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Reply.io actions it has and picks the ones a request needs.

  1. 01

    Connect Reply.io

    Authorize the Reply.io account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.

  2. 02

    Tell your agent what you need

    Describe the job the way you would hand it to a teammate. Lyro maps it to the Reply.io actions that close it and chains as many as the request needs.

  3. 03

    Watch it work

    The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.

    Get started free
Reply.io · Lyro

Everything else about Reply.io

Setup, permissions, and the limits of what Lyro can do inside Reply.io.

  • Yes, and there are two softer options. Pause Sequence temporarily stops it sending or executing steps and Start Sequence resumes one that is New or Paused, while Archive Sequence puts it away without removing it. Delete Sequence is the irreversible one.

Every action available in Reply.io

All 33 actions your agent can call on Reply.io, straight from the live MCP connection.

  • Add contact to sequence

    Move an existing contact to a sequence in Reply.io.

  • Archive sequence

    Archive a sequence.

  • Clear contact status

    Clear statuses from contacts.

  • Connect exchange account via oauth

    Initiate OAuth connection for an Exchange email account.

  • Connect gmail account

    Initiate Gmail account connection via OAuth.

  • Create contact

    Create a new contact in Reply.io.

  • Create sequence step

    Add a new step to an existing sequence.

  • Delete contact

    Delete a contact.

  • Delete email account

    Delete a specific email account.

  • Delete schedule

    Delete a schedule.

  • Delete sequence

    Delete a sequence.

  • Delete user

    Delete a user.

  • Generate ulid

    Generate ULID.

  • Get contact by ID

    Retrieve a contact by ID.

  • Get contact status

    Get contact status.

  • Get current user

    Get the current authenticated user's ID.

  • Reply.io get disconnected email accounts

    List email accounts that are currently disconnected due to authentication or connection errors.

  • Get sequence by ID

    Retrieve detailed information about a sequence by its ID.

  • Get sequence contacts extended

    Retrieve all contacts enrolled in a sequence with additional details.

  • Get sequence step by ID

    Retrieve details of a specific sequence step.

  • List contacts basic

    List contacts.

  • Reply.io list email accounts

    List all email accounts.

  • Reply.io list lists

    List all contact lists.

  • List sequences

    Retrieve a paginated list of sequences.

  • List sequence steps

    Retrieve all steps in a sequence.

  • Pause sequence

    Pause a running sequence.

  • Remove contact from sequence

    Remove a contact from a sequence.

  • Bulk remove contacts from sequence

    Bulk remove multiple contacts from a sequence at once.

  • Search contacts by email

    Search contacts by email.

  • Set contact status

    Set the status of one or more contacts.

The tools Reply.io sits next to

Same connection, same setup. Pick the next one your team already uses.

Browse every integration

Ready to connect Reply.io?

Authorize the account and your agent has all 33 actions from the first conversation.

Connect Reply.ioTalk to sales
Support agent working at a laptop next to the Lyro mascot